We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Yuk” 1 of 5 bubbles
Review of Aqua Bamboo Waikiki

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Aqua Bamboo Waikiki
Ranked #42 of 84 Hotels in Honolulu
Certificate of Excellence
Vancouver, BC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Yuk”
1 of 5 bubbles Reviewed 26 March 2010

The answer to "just give me a room that looks like your internet picture" was:
"Sorry we gave that to your cousin"

Hookers outside, tattoo parlour next door, crappy shady pool area, broken lanai furniture (lanai was so small our backs were to the htl and our knees hit the railing), burned linens, just a horrible experience. We were unable
to move as it was spring break and everything still available was over 400/night
(and we had 4 rooms).

Don't say "you're never in the room anyways" because this hotel will truly upset you.

Ironically, the Honolulu daily newspaper featured the Bamboo as a neat new boutique hotel while we were there-- and they showed the picture of the one room given to our cousin!

  • Stayed March 2008, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank salisha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BambooGstSvcMgr, Guest Services Manager at Aqua Bamboo Waikiki, responded to this review, 6 April 2010
Aloha, and thank you for writing about your visit in March 2008. We appreciate your feedback and apologize for not meeting your expectations. In August of 2008, our rooms underwent a 2.5 million dollar full rooms renovation. Upgrades to contemporary furnishings, brand new kitchenettes, new carpeting, 32" flat screen televisions and iHome iPod docking stations were also added. Guest satisfaction is of paramount importance to us. We proudly display the Aqua Promise Fish in each of our guest rooms. If there is anything we can do to make your stay more comfortable, contact Guest Services. If they are unable to assist, you may contact the General Manager. If added assistance is needed, the CEO himself may be called upon. I regret not having the opportunity to assist you with your issues. Has this been brought to our attention, an alternative may have been offered. Once again, we appreciate your feedback.

Mahalo,
Joy Adler
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,762 reviews from our community

Traveller rating
    757
    653
    219
    87
    46
See reviews for
384
766
137
89
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (395)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
honolulu
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 March 2010

My husband an I went to hotel for our anniversary and the Front desk agent "Faye" was very rude. She wasn't nice and didn't tell us where things were. Plus, the room we got wasn't what you would expect for an anniversary couple. I'm as a travel wanted to stay and let my clients know that Aqua hotels and services are good. Since my experienced at Aqua Bamboo, I really have second thoughts but thanks to Zenie, she helped make our stay a little more better. She moved us up to room that will make our anniversary stay much better. I've stay in other Aqua hotel, like the Continental Surf and it was wonderful. The staff there was very nice. I'm not expecting much but as a guest we expect friendliness and aloha. With the experience I had with Faye, it ruin our whole day at Bamboo. Other than that, we really enjoy our stay.

  • Stayed March 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank soraHonolulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BambooGstSvcMgr, Guest Services Manager at Aqua Bamboo Waikiki, responded to this review, 27 March 2010
Aloha soraHonolulu,

Thank you for your review. It is with deep regret that you experienced such. The issue has since been addressed to avoid it from happening again. Our guest satisfaction is of paramount importance to us. We are pleased that someone did make a positive difference in your visit. Once again, thank you for your feedback.

Mahalo,
Joy Adler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
anchorage, AK
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 16 March 2010

We stayed here on military orders and only stayed 3 nights (rather than the 2 weeks we had reserved). We got the kitchen on the city side room. The room is soooo noisy- the housekeeping put earplugs on our bed! It's right outside a bus stop and the bus comes about every 5 minutes day and night. Anyway, I don't get why this is called a resort. All it has is a pool. It's got a spa in the "pool house." Nothing is complementary except coffee, hot water, and internet and they don't even have a restaurant. The hotel is very old but they did remodel it so it has the old but tried top make somewhat modern look. We were traveling with a baby and in the hotel room a lot so we asked for our room to be serviced at 11 AM so we'd know when to be out. It took 3 phone calls, 2 trips to the front desk and about 4 hours to get someone to come and service the room- they made it there by almost 3. THey are friendly but not willing to go out of their way to help.

Stayed March 2010, travelled as a couple
Helpful?
2 Thank HouseWife17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BambooGstSvcMgr, Guest Services Manager at Aqua Bamboo Waikiki, responded to this review, 20 March 2010
Thank you for your review. Although it is not a favorable one, we appreciate your feedback. Please accept our deepest apologies for not meeting your expectations during your recent visit. Waikiki is a very poplular area, and therefore may bit a bit noisey for some. We provide complentary earplugs for guests with noise sensitivity. We also proudly display the "Aqua Promise Fish" in every room. If there is something we may do to assist making your stay a more comfortable one, to please call Guest Services. If they are unable to assist guests to their satisfaction, they may call the General Manager. Should they require further assistance, the CEO himself may be called upon. My apologies we were not given an opportunity to assist you with this. Had it been brought to our attention, an alternative may have been offered. We certainly appreciate the feedback and will certainly use this to improve our services.
Mahalo,
Joy Adler
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, OR
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 16 March 2010

The Bamboo is a small "gem" in the middle of Waikiki. With the very inviting hotel entrance, to the helpful doorman, and the very charming lobby--it has an atmosphere of a by-gone era. We took advantage of most of what the Bamboo had to offer: the continental breakfast in the beautiful courtyard; cooling off in the lovely pool and then relaxing in the hot tub and sauna; preparing hor d'oeuvres in the well-outfitted kitchenette and then having cocktails on our lanai overlooking the pool; using the DVD player to watch movies and listen to music; getting a cup of tea from the complimentary beverage station and choosing a book from the small library in the lobby; and having an absolutely wonderful massage at the Spa. We were even able to have clean clothes for the trip home with the washer & dryer available to guests. We had a room on the 8th floor with two(!) lanais. We didn't need to turn on the air conditioning with the air flow created by leaving the sliding glass doors ajar. The room was quiet and well laid out, with the kitchenette separated from the bedroom. The decor was trendy but tasteful. And, the staff was so friendly and helpful--especially Fe, who assisted in getting us checked in and upgrading our room. We were thrilled to find such a great little hotel in Waikiki. We can't wait to go back.

  • Stayed February 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ORContessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 11 March 2010

My husband and I stayed at Aqua Bamboo and Spa for 4 nights at the end of Feb. We loved the feel of the place, with wonderful decor in the lobby and around the pool area.

We had a studio kitchenette room facing the courtyard on the 11th floor (advise from other Trip Advisor reviews, due to street noise) we still heard the night life, but this wasn't enough to keep us up during the night, they even provided us with earplugs if needed.

The room was pleasant, however it did annoy me that only one side of the bed did not have a bedside table. The room was a little on the small side, but was comfortable enough for 2 people and our baggage.

It didn't matter being a little further back from the ocean, however it was not even a 5 minute walk to Waikiki Beach. Everything was within walking distance. Easy to catch TheBus and convient for purchasing food to stock up your bar fridge.

We were told that our package did not include breakfast (which was basic muffins/fruit) not the greatest selection, however we could purchase for $3 each. When we returned and checked our room details, it did say this included breakfast. So we did feel a little ripped off here.

Besides that, getting a great room for under $150US in the center of Waikiki, Bamboo and Spa was perfect!

  • Stayed February 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LCYLOU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coos Bay, Oregon
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 10 March 2010

have stayed here before and will stay again someday,loved the service and close to beach.

Stayed August 2009, travelled as a couple
Helpful?
Thank drlockw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 9 March 2010

My girls and I enjoyed this beautiful place.... definitely need to go back...

Stayed December 2009, travelled with family
Helpful?
Thank NativeLady95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Honolulu hotels
Aqua Aloha Surf Waikiki
#63 of 84 in Honolulu
3.5 of 5 bubbles 1,594 reviews
Pagoda Hotel
#65 of 84 in Honolulu
3.5 of 5 bubbles 483 reviews
Waikiki
Aqua Pacific Monarch
Aqua Pacific Monarch
#40 of 84 in Honolulu
4.0 of 5 bubbles 406 reviews
Show Prices
Show Prices
Show Prices
Aqua Oasis
#19 of 84 in Honolulu
4.5 of 5 bubbles 508 reviews
Aqua Palms Waikiki
#54 of 84 in Honolulu
4.0 of 5 bubbles 1,853 reviews
Waikiki
Aston Waikiki Circle Hotel
Show Prices
Show Prices
Show Prices

Been to Aqua Bamboo Waikiki? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aqua Bamboo Waikiki

Property: Aqua Bamboo Waikiki
Address: 2425 Kuhio Ave, Honolulu, Oahu, HI 96815-3301
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Honolulu
#27 Business Hotel in Honolulu
#29 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Aqua Bamboo Waikiki 3*
Number of rooms: 91
Official Description (provided by the hotel):
Aqua Bamboo Waikiki is an intimate, Southeast Asian-inspired, boutique hotel located 1 1/2 blocks to the beach. If you're looking for a true oasis in the heart of Waikiki with a lush outer sanctuary including a saltwater pool with waterfall, jet spa, barbeque grill and cabana, look no further. With our hospitality fee, Aqua Bamboo allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), Beach Towel and Chair rentals, Waikiki Shuttle Service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, studios and suites include a 32-inch LCD TV, mini-refrigerator, microwave, coffeemaker, and stove-top. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo and Agoda so you can book your Aqua Bamboo Waikiki reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aqua Bamboo Waikiki Hotel Honolulu
Aqua Bamboo Hotel
Aqua Bamboo Honolulu
Aqua Bamboo And Spa
Aqua Bamboo Waikiki Hawaii/Honolulu

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing