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OHANA Waikiki East Hotel
Ranked #46 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed 8 May 2014

My sister left her clothes and her keys in a room at this hotel.
I asked member of this hotel to look for them.
They are very kind and warm support.
And they finally found them and handed them to the travel agency.
Thanks to staff we recieved them.

  • Stayed: April 2014, travelled with family
    • Service
1  Thank Haya6304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OHANAEastManager, Guest Relations Manager at OHANA Waikiki East Hotel, responded to this reviewResponded 9 May 2014

Aloha Haya,

Mahalo for your review on Tripadvisor we are happy to hear your sister was able to get her clothes and keys back. Thank you for acknowledging our staff as being warm and supportive your kind words are very much appreciated. We hope to welcome back your sister as well as yourself someday.

Island Regards,
OHANA Waikiki East Hotel Management

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993 - 999 of 1,977 reviews

Reviewed 5 May 2014

Arrived yesterday 9am from Australia, before room ready.Had trouble with ATM obtaining US dollars but needed a coffee so , Lady on Reception had a word to Coffee shop.We had 2 coffees and croissants.
After managing to get money changed went to pay the Receptionist, but she would not accept anything .Nice gesture, so I will give he a good tip on leaving.
Room large and clean and .
From 9th floor Balcony can sea the Ocean.
Free WiFi and Trolly bus travel.
Beds comfortable, only negative was some noise from next door rooms.

Room Tip: Higher floor less street noise.
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  • Stayed: May 2014, travelled as a couple
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3  Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OHANAEastManager, Guest Relations Manager at OHANA Waikiki East Hotel, responded to this reviewResponded 9 May 2014

Aloha Peter T

Mahalo for taking the time to write a review on Tripadvisor glad to hear you enjoyed your stay with us at the OHANA Waikiki East hotel. Also glad to hear our front desk was able to take care of you with the cups of coffee and croissants. We hope to welcome you back in the near future.

Island Regards,

OHANA Waikiki East Hotell Management

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Reviewed 30 April 2014

Well, everything I said in my first review from last year still applies :). This is our choice of hotel when in Waikiki. You just gotta love the staff here, always so nice and friendly. I did forget to mention in my first review, that the wi-fi at this hotel is great. Works in your room and is reliable. This time we got a room on the 15th floor (with a city view). The room was spacious and the beds very comfy. The room was right across the elevators which was just a bit bothersome if other (loud) hotel guests returned to their rooms in the middle of the night/early morning. Anyways, we'll be back again :).

  • Stayed: April 2014, travelled with friends
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2  Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OHANAEastManager, Guest Relations Manager at OHANA Waikiki East Hotel, responded to this reviewResponded 1 May 2014

Aloha Linda from Finland,

Thank you for your great 5star review on Tripadvisor it is greatly appreciated. Your review was spot on in regards to our staff being very friendly and helpful. We apologize for those on vacation who in their excitement of being on the island tend to contnue the celebration throughout the hotel especially at the elevator landings. We look forward to welcoming you back again in the future.

Island Regards,

OHANA Waikiki East Hotel Management

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Reviewed 24 April 2014

We stayed here for 2 weeks and found it to be perfectly clean, comfortable and in a prime location.
The pool area was great for relaxing and sunbathing and wasn't too busy at all. The swimming pool is freezing and the hot tub is boiling so a medium temperature would have been perfect but that's all I had to moan about. The room card lets you ride the pink line trolley free of charge and was perfect to take you to the Ala Moana shopping centre. I also found food land and walmart close by to the trolley stop at the centre so that was even better.
We stayed on the 9th floor (929) and the room had a slight view of the mountains from a small balcony. Everything is clean and the room maids clean it everyday to a good standard. Free tea and coffee refilled everyday, clean towels, shower gel, shampoo, lotion also. Local calls are not charged for the first 15 mins which was great for quick bookings that we made for excursions etc. what I thought was a brilliant was the courtesy room they give you for 1 hour that you can use anytime after the 12.00 check out time so that you can shower, change clothes etc if like us you wanted to stay by the pool area as our flight wasn't until 10.30 that night.
The bell service that held our luggage all day is also a free service. All those little touches are very welcome to make things that little easier. Overall I would recommend the hotel and am glad I chose to stay there on my once in a lifetime trip to Oahu!!!

Room Tip: The higher you go the better the view.
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  • Stayed: April 2014, travelled with family
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5  Thank Holidaylover12london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OHANAEastManager, Guest Relations Manager at OHANA Waikiki East Hotel, responded to this reviewResponded 30 April 2014

Aloha Holidaylover12london

We are very happy to hear that for your once in a lifetime trip to Oahu you stayed at the OHANA Waikiki East hotel and found all the little touch's we offered to be very welcoming like the use of the Pink Line trolley, free use of the hospitality room so you could shower freshen up and change prior to your departure as well as the free unlimited local calls so you could plan your activities. Please let us know when you plan on returning we'd love to welcome you back in the near future.

Island Regards,

OHANA Waikiki East Hotel Management

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Reviewed 23 April 2014

Inexpensive hotel located 1 block from beach. Rooms were of average size with a small balcony.
Bathroom are very small but clean. 3 restaurants and a coffeshop/bar on premises. Laundtomat on premises also.Front desk people and housekeeping people were very friendly.Wiothi walking distance to shopping and restaurants and bus stop. I was very satisfied with the hotel.

Room Tip: Higher floors on Diamond Head sie have partial view of ocean.
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  • Stayed: April 2014, travelled with friends
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1  Thank lfinches1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OHANAEastManager, Guest Relations Manager at OHANA Waikiki East Hotel, responded to this reviewResponded 30 April 2014

Aloha lfinches1 from Pennsylvania,

Mahalo for your review on Tripadvisor it is greatly appreciated, glad to hear the front desk staff as well as the housekeepers were very friendly. Glad to also here you were satisfied with the hotel. We hope to welcome you back once again.

Island Regards,

OHANA Waikiki East Hotel Management

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Reviewed 23 April 2014

Honestly if you want a hotel in a very central location and with awesome service you cannot beat the Ohana East. Dealing with Denise the Guest Services Manager is such a pleasure, you will not find better service in all of Waikiki. The restaurants down stairs are great, try Round Table Pizza - awesome! , it has everything you could want and it's close to absolutely everything. So glad I chose the Ohana East for my latest trip to Waikiki. Mahalo Denise :)

Room Tip: Choose a high floor with city views - kitchenette is great
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  • Stayed: May 2013, travelled as a couple
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2  Thank Leah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OHANAEastManager, Guest Relations Manager at OHANA Waikiki East Hotel, responded to this reviewResponded 26 April 2014

Aloha Leah J from Australia

Mahalo for your great 5star review on Tripadvisor nice to hear Denise was able to make your stay enjoyable. We do have three great restaurants right here on property that are all excellent. We look forward to welcoming you back in the future.

Island Regards,

OHANA Waikiki East Hotel Management

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Reviewed 21 April 2014

This hotel is in walking distance to Waikiki Beach (about 10 minutes) and the Royal Hawaiian Shopping Center. Guest rooms are standard but comfortable. Hotel staff is friendly and the hotel is centrally located with easy access to city buses. Room facilities are standard with the ability to dial direct when using the telephones. This hotel was a "resting point" to break-up a 19 hour flight and it definitely served the purpose.

  • Stayed: March 2014, travelled with friends
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2  Thank Teacheragent101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OHANAEastManager, Guest Relations Manager at OHANA Waikiki East Hotel, responded to this reviewResponded 26 April 2014

Mahalo Teacheragent101 for your review on Tripadvisor and for letting us know the hotel staff were friendly and you found your room to be comfortbale. We do hope to welcome you back one day soon.

Island Regards,

OHANA Waikiki East Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about OHANA Waikiki East Hotel

Address: 150 Kaiulani Ave, Honolulu, Oahu, HI 96815-3292
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotel in Honolulu
#44 Romantic Hotel in Honolulu
Price Range: £105 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — OHANA Waikiki East Hotel 3*
Number of rooms: 441
Official Description (provided by the hotel):
OHANA(R) Hotels by Outrigger is our mid-tier, off-beach leisure brand where guests will find local hospitality and convenience in paradise. Located in central Waikiki, this Waikiki hotel is just a 7-minute stroll to Waikiki Beach, next door to The International Marketplace and one block from Kalakaua Avenue's shopping and entertainment. OHANA Waikiki East provides safe, clean and well maintained mid-tier accommodation proudly supported by long serving hosts, many who have been with the Outrigger family for over thirty years. OHANA Waikiki East is unlike beachfront resorts where you may choose to spend your time indoors. Rather, it is an enjoyable home base for your Island adventures. ... more   less 
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Also Known As:
Ohana East Hotel Honolulu
Ohana East Honolulu
OHANA Waikiki East Hotel Hawaii/Honolulu

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