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“Waikiki Holiday 2014”

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Outrigger Reef Waikiki Beach Resort
Ranked #14 of 84 Hotels in Honolulu
Certificate of Excellence
GreenLeadersSilver level
Sydney, Australia
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Waikiki Holiday 2014”
Reviewed 21 February 2014

This is the second time we have stayed at the Outrigger Reef - Waikiki (5 nights this time) - and we just love it and we will stay again in the near future
Staff were excellent from the moment bellman greeted us - to a very quick and friendly check-in - we were in our room within 15 minutes
This is also the second time we have had a ocean front room and on the 10th floor (Ocean Tower) was wonderful looking straight out on to the ocean and Waikiki beach
We have been to Waikiki quite a few time so we know the area well

The Ocean house restaurant - staff were great had a beautiful meal there and the view from our table was breathtaking
Shore bird beach bar made great meals & again very friendly staff
Kani ka Pila Grille - music was great listening to while we having our drinks each night
A must is to go to the Hawaii Army Museum - Outrigger Reef is just one hotel away from the
Museum



The Outrigger Reef is a home away from home for us

Room Tip: Ocean front is the best
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  • Stayed January 2014, travelled as a couple
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Helpful?
2 Thank 739Malcolm49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerReefHotel, Front Office Manager at Outrigger Reef Waikiki Beach Resort, responded to this review, 25 February 2014
Thank you for choosing to once again stay at the Outrigger Reef on the Beach!

We appreciate you taking the time to share your experience on Trip Advisor and we’re delighted to hear of the great expeditious door to door service you received. We’re happy you enjoyed your beautiful oceanfront room and were able to take advantage of our convenient on-property restaurants.

We hope to see you soon for your third stay here at the Outrigger Reef on the Beach. Mahalo!
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English first
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 February 2014 via mobile

We recently enjoyed two weeks at the Outrigger on the Reef. While there, we took advantage of the vow renewal ceremony on the beach, offered by staff. This is a great resort, close to transportation, shopping, and entertainment. Highest ratings from us!

  • Stayed February 2014
    • Value
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    • Cleanliness
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Helpful?
1 Thank Don V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerReefHotel, Front Office Manager at Outrigger Reef Waikiki Beach Resort, responded to this review, 25 February 2014
Mahalo for choosing the Outrigger Reef on the Beach and thank you for taking the time post your comment “Lover’s Paradise”. The Vow renewal ceremony is on Tuesdays and Fridays at 8am.
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Fargo, North Dakota
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 20 February 2014

We booked this hotel first for a night through Priceline, then read all the glowing reviews and decided to upgrade our rooms for the entire stay. The reviews are spot on~this place is great! The location was perfect for our group of 9 (7 adults and 2 kids). From check in to check out, we continued to be impressed with Outrigger.

The rooms were clean. The beds were very comfortable (pillows were good and sheets were very soft). We made good use of the fridge. A microwave would have been useful too.

We ate at both the Shorebird and the poolside place. The Shorebird was decent, but the food and service at the pool restaurant were a cut above to me. We also appreciated that the budget friendly Steak Shack (thanks for the suggestion tripadvisor!) and Subway (for the kids) were right next to the hotel.

I liked that the beach in front of the resort was less crowded than in front of some of the other hotels, but the kids did complain a bit that the sand wasn't quite as soft. They did appreciate the pier for viewing both the Friday night fireworks from the Hilton and all the sea life that lives around it. We bought a couple cheap bamboo mats and an umbrella from one of the hotel shops to use on our beach days, but my parents rented the much more expensive blue lounge chairs and umbrella and got good use out of them. If you want to buy Maui Jim sunglasses, see if the guy who both rents out the stuff will also cut you a deal on a pair if you rent from him.

What impressed me the most was the staff of the Outrigger Reef on the Beach. Everyone we dealt with was very friendly and professional. Jimmy from maintainance went out of his way to accomodate the kids' request to help feed the fish and turtles in the little pond on the property. William from the activities desk helped us line up many of our tours and experiences, and was good to offer suggestions. The front desk staff was excellent. My husband accidentally sent his board shorts with the beach towels and the managers went out of their way to try to help us get them back from the laundry service, and extended us a gesture of good will when they could not be located. The cultural activies staff was very knowledgeable, and we loved all the activies we participated in, especially the lei making and the kukui nut bracelet making. The only other place I have ever experienced this outstanding level of service has been Disney. Great work Outrigger!

Room Tip: Request a room facing Diamondhead in the Oceanview tour. rooms ending in 09-12 or 13 seemed to be t...
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  • Stayed February 2014, travelled with family
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Helpful?
6 Thank NoDakGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerReefHotel, Manager at Outrigger Reef Waikiki Beach Resort, responded to this review, 26 February 2014
Aloha NoDakGirl,
Wow! We really enjoyed reading your detailed review of your stay with us at the Outrigger Reef on the Beach. It looks like all of you, though different in your preferences, were able to find dining and activities that suited your various tastes. We strive to make each of our guests experience special and it’s rewarding to know that we achieved this for your group of 9.
Thank you also, for mentioning Jimmy from maintenance and William from the activities desk. We always use comments such as yours to recognize our staff and we love to hear about the special touches they do to enhance your stay with us.
Please bring your family back to visit us again soon. Mahalo!
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Victoria
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 20 February 2014

My wife and I stayed at the Outrigger Reef in Honolulu for 8 days. This hotel is incredible. Upon arriving by taxi we were immediately greeted by a hotel employee who asked our names, checked them against a guest list, asked how our flight was and how we were doing. Our bags were taken to the reception desk by a bellman where Ambrose cheerfully checked us in and again asked in a friendly, caring manner how we were doing and how our flight was. We stayed in room 1021. It only has sea glimpses from the balcony, but this room was a quiet as any 5 star hotel room we've stayed in in many part of the world. On top of that, Wo Shun, the housekeeper, kept our room as clean and tidy as we keep our own home. What a wonderful lady she is ! Management is lucky to have her on staff.

The pool is great and, unlike some hotels, the staff do not permit selfish individuals to reserve a pool side chaise longue with their towel and then to disappear for an hour or two to go into town to have brunch or breakfast. Vacate your chaise longue for 20 minutes and your towel is gone and the chair is available for the next guest who wishes to sun bathe. A great practice when dealing with the idiots of this world.

When we checked out, James inquired about our stay and double checked the hotel bill before presenting it to us. A super friendly fellow. Love the staff, love the location and you've got to love the cleanliness of the rooms. Keep up the good work, guys. We will be back for sure.

Room Tip: Ask for room 1021 in the hotel. Stay away from the Time Share presentations offered in the hotel lo...
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  • Stayed February 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank whiteknight63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerReefHotel, Front Office Manager at Outrigger Reef Waikiki Beach Resort, responded to this review, 21 February 2014
We appreciate your time in sharing your amazing experience during your last visit to our islands. Quality of service is our goal that Outrigger Hotels & Resorts continues daily to strive for. We were delighted to see your positive comments on Trip Advisor & to learn that these goals had been met in the case of your stay at the Outrigger Reef on the Beach. I am delighted to know that the Bell, Front Desk & Housekeeping departments met your expectations and I will definetely share your feedback with all the employees that stood out. It is good to know that you found the rooms to be clean & facilities met your needs. I do hope you select the Outrigger Reef on the Beach again when visiting Oahu.
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Sydney
Level Contributor
108 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 19 February 2014

we were a party of 9 and our travel partners requested this hotel cause they had stayed here 15 years ago and loved it then. they still love it and we would all stay here again and recommend it to anyone else.

the hotel is such a great location, away from the noise and bustle of central Waikiki but still so close in walking distance. having access to own beachfront as well as a magnificent pool and choice of spas was so relaxing too.

our room was wonderfully luxurious and spacious.

all the staff at the cafe's and restaurants were excellent. they were so friendly and interactive. we felt like they were friends we came down to share our experience with each day.

the activities staff were excellent too and so helpful and seemed to really go out of their way to obtain what we wanted.

  • Stayed January 2014, travelled with family
    • Value
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Helpful?
1 Thank Roslyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerReefHotel, Front Office Manager at Outrigger Reef Waikiki Beach Resort, responded to this review, 22 February 2014
Aloha! Mahalo (thank you) for your wonderful review of the Outrigger on the Reef on the Beach. And please send our warmest greetings to your travel partners who stayed here 15 years ago and recommended us to you! We are very grateful for their recommendation. We are happy to see that the location of our hotel worked out perfectly for you. And we were especially happy to see that you enjoyed the space & luxuriousness of your room.

We always try to demonstrate the Aloha spirit in everything we do, and we are delighted to see you appreciated it so much. You can be sure we will take a moment to compliment the entire staff, especially those at the cafe, restaurants & beach activities for having enriched your stay with us.

Again, Mahalo for your kind remarks!
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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2014

Beautiful inside and out, restaurants on the beach not to mention the food is fabulous, the rooms are really clean and beautiful and everyone are so friendly and helpful.Had great Hawaiian music everynight downstairs while you dine or swim, would recommend outrigger reef to anyone.We would certainly stay there again.Had families stay at the outrigger on the beach but it was not as fine and upgrade as the reef outrigger. Great location away from the busy main roads and shops as most of the hotels are located on the main rd so its always noisy and busy. but this hotel is away from that all.Thank you to all staff of Outrigger Reef for making our 25th anniversary so special.

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Mema F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerReefHotel, Front Office Manager at Outrigger Reef Waikiki Beach Resort, responded to this review, 21 February 2014
Thanking you for sharing your experience at the Outrigger Reef on the Beach. We strive to provide this level of service consistently to our guest “First class services“. I am very happy that our employees succeeded in accomplishing that goal.. Outrigger Reef on the beach located steps away from the Shoreline is in the most quiet section of Waikiki.
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Paulding, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 February 2014

Stayed at the Outrigger with my family of ten (5 rooms) in early Feb 2014. Loved this hotel- prime location right on the beach and close (but not too close) to all the action of Waikiki. The beach is not real large, but really, how much room do you need. The Shorebird has an excellent breakfast buffet and the service was great. The Shorebird also had great Karoke in the evening- a lot of great singers. A huge shout-out to Dietrich, the manager of the little restaurant by the pool in the middle of the hotel. He was a huge help to our family when we had an early excursion by supplying us with boxed breakfasts the evening before. Then the day we left, we had an early flight and he made sure we all get well fed before we were picked up. Then I left a suitcase behind and he found it after we had left. He called me right away. We were on the way to the airport already but he worked with the hotel valet service to get my bag on another taxi and it arrived at the airport shortly after I did. Dietrich saved me a lot of hassle and heartache- what a great guy. Thanks so much to the Outrigger on the Reef for having great people working for them! Would stay here again in a heartbeat.

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
3 Thank BWie2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Outrigger Reef Waikiki Beach Resort

Property: Outrigger Reef Waikiki Beach Resort
Address: 2169 Kalia Rd., Honolulu, Oahu, HI 96815-1936
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Honolulu
#6 Romantic Hotel in Honolulu
#7 On the Beach Hotel in Honolulu
#7 Business Hotel in Honolulu
#8 Family Hotel in Honolulu
#8 Luxury Hotel in Honolulu
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Outrigger Reef Waikiki Beach Resort 4*
Number of rooms: 639
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Also Known As:
Outrigger Reef On The Beach Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Reef Beach
Outrigger Honolulu
Honolulu Outrigger
Outrigger Reef Waikiki Beach Resort Hawaii/Honolulu

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