We stayed here for a 3 night layover on the way from UK to Truk Lagoon, the hotel had been booked for us by a third party, on our arrival we were checked in quite quickly but were not happy to be informed that there was a $23 per night 'resort tax' that gave some benefits such as unlimited access to the internet on the hotels public computers, but that there was no option to opt out of that service unless it was done so at the time of booking,
Check for this if an agent is booking it for you and if are booking it yourself be sure to ask about this, what you are getting for it and if you are likely to get use of it during your stay.
Breakfast was not included in our package, the cost of eating in for breakfast at this hotel is in our estimations quite expensive so try and check menus beforehand.
We opted to find a nearby restaurant that served a breakfast buffet that was more reasonably priced and provided good portions, be advised that the target market in this region is the Asia Pacific nations so you will struggle to find too much in the way of familiar dishes around unless you spend your life in a sushi bar.
Our first room overlooked a burger King restaurant which was pumping out cooking fumes and noise, also on that side of the building was where all the buses and coaches went past, hissing air brakes and horns blasting is not what you want to hear at night after a long series of flights, then in the morning the road works started really early.
perhaps not much the hotel can do about external noise other than upgrade the double glazing to keep the noise out, but if you are seeking a quiet room the floors overlooking the front of the hotel are to be avoided.
The room its self was tidy but tired looking and the aircon was very noisy, the choice was be cool and don't sleep due to the noisy unit or be warm and don't sleep because you are too hot, not much of a choice really.
In the morning I asked at reception to change rooms as we had hardly been able to get any sleep due to all the noise issues inside and out, I eventually accepted a room on the 6th floor that overlooked the pool, this was much further away from the road and had a better aircon unit not being as noisy, the room still had a tired look about it but it was well furnished and reasonably comfortable, we slept quite well that night.
The reception staff were friendly and quite helpful although that morning most of my dealings were with the duty manager who dealt with my points in a good natured manner, probably helped by my likewise good natured approach to the issues.
The pool area is expansive and well catered for by a pool bar and plenty of sun beds and patio tables and chairs.
Night time brings a new dimension to the street outside the hotel, there were at least 4 or 5 prostitutes loitering near the hotel lobby, not far off were their pimps keeping an eye on things, not the kind of scene most people want to have in their faces.
The hotel is well positioned for Waikiki Beach and there is plenty to see and do in the area.
We took the opportunity to take a tour to Pearl Harbour to the Arizona memorial, this was a good value and moving trip, one to be recommended, we also took a tour up into the country side to try and find the 'real Hawaii'
The scenery is stunning but the original Hawaiian culture seems to have been largely lost to commercialism, the only grass skirts and Hawaiian dancing was of the 'manufactured for the tourists' variety at some of the hotels and clubs to remind us of times sadly long since passed.
Overall this hotel doesn't live up to the Sheraton brand name, although it was showing signs of being upgraded while we were there with the lobby having a facelift, hopefully this will extend to the rooms in the near future.
Its an adequately appointed hotel but nothing too grand to get excited about, it does the job and the more expensive suites and rooms might be very different to what we experienced.
Some people will be perfectly happy here others perhaps not so, as with all reviews on here its all a matter of perception and expectations of the writers
- Official Description (provided by the hotel):
- The Sheraton Princess Kaiulani is located in the heart of Waikiki just steps from Waikiki Beach and a short drive to downtown Honolulu. The hotel invites guests to experience the true spirit of aloha while enjoying daily cultural activities, fresh, local breakfast and dinner buffets and the Splash Bar! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo and Hotels.com so you can book your Sheraton Princess Kaiulani reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Princess Kaiulani Hotel Honolulu
- Sheraton Hotel Honolulu
- Sheraton Hotel Princess Kaiulani
- Princess Kaiulani Hotel
- Sheraton Honolulu
- Honolulu Sheraton
- Sheraton Princess Kaiulani Hawaii/Honolulu