We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel. Best pool and location”
Review of Sheraton Waikiki

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Sheraton Waikiki
Ranked #36 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed 2 January 2013

1 week stay Dec 9th. Enjoyed everything about this hotel. Great service. Best location.
Cannot beat pool area. GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Room Tip: Ocean view is worth the extra $$$
  • Stayed: December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Minneapolis101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (6,032)
There are newer reviews for Sheraton Waikiki
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,605 - 2,611 of 6,034 reviews

Reviewed 2 January 2013

My concept of holiday is not to have sleepless nights in "double beds" squeezed in a tiny room and then get into a BIG battle to find a space/ chair to sit or lie down during the day to relax around the pool. Beautiful views , atmosphere, delicious buffet breakfast, can sure be enjoyable if people are not stuffed in there.
Drinks in the bar are beautiful but the place is TOO small and you have to literally fight to find a space here too.
In short, this over-rated place has almost 1000-1200 rooms and the facilities probably to accomodate no more than 400.
Won't stay here again!!!

Room Tip: If the only criteria of stay is Views and location go for it....If you want space, service, relaxati...
  • Stayed: December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank CanadaTripper001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this reviewResponded 2 January 2013

Aloha and mahalo for your recent review of our resort. We are happy to learn you enjoyed the views, atmosphere and breakfast buffet during your stay. Though our goal is to offer something for everyone at our resort we do have a a lively atmosphere and we are sorry it made it difficult to relax while you were here. Thank you again for providing your valuable feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2012

First time ever being to Hawaii and WOW!!!! Our stay was for 10 days at the Sheraton, and I have no regrets! We booked 2 rooms, one which was a suite. Both of them were oceanfront and I would never go anything less. The staff at the Sheraton were friendly, professional and check in and out were a breeze. Cindy ( if I remember correct ) sat down with my family at the pool and showed us brochures and maps of everything to do in Honolulu. By the first day she booked all the major attractions that we wanted to do, including reservations for dinners. The adult pool was never over crowed as I read in some reviews , it does get busy but the pool staff watch the chairs... Loved the bean bags... I could sit there all day and watch the turtles float by. Breakfast was very expensive at the hotel but we would walk to a grocery store and buy fruit and cereal. Was not disappointed at all with the Sheraton .... They exceeded my standards. Thank you Sheraton Waikiki for the great memories and I will be back very soon!

Stayed: October 2012, travelled with family
4  Thank Chelsey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2012

There were 3 adults in our group, each wanting our own bed. We had an ocean front room overlooking Waikiki Beach, a postcard view of Diamond Head and 3 double beds. Perfect room, fantastic location, and great service. Would definitely stay there again.

  • Stayed: September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CbJbNb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2012

If you want quiet and solitude, try someplace else. If you are here for sun, sea and sand ( and little umbrella drinks) enjoy. The infinity pool is as advertised. The daily battle for the chairs seems like there should be a better way. One of us running down at 5 am daily to secure chairs. But how can you go wrong with morning Mai-tai's by the pool for indulgence? We loved our server, she was such a fun person. Room? Well, it is what it is. Had a partial view of the ocean, which meant every morning I got to wake up to Hawaii outside my window. It may need some touch up renovation, and an extra chair would have been nice on the balcony (there were 3 of us) but really, you are there to sleep... Get out of the room and see Hawai'i already. Hotel staff were friendly, even if a bit harried with the capacity holiday crowd, people in the shops happy to sell you what you want to buy. Oh, big tip, go to coffee by entrance to save long wait in shop near the pool. Aloha.

  • Stayed: December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Terri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2012

I am a Starwood platinum member so very familiar with Sheraton properties. This one is horrible. The only thing going for it is its location. The rooms are small, rust and paint chips throughout room, pass through in bathroom reveals too many bathroom noises, service at front desk was below Starwood standards, way too many people in hotel, no room at pool, very loud hotel so would not recommend at all.

Stayed: December 2012, travelled with family
2  Thank DGSSpeedyCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this reviewResponded 2 January 2013

Aloha and thank you for your recent feedback regarding your stay with us. As a Platinum Member we appreciate your loyalty and your experience with Starwood. We are very sorry to learn of your disappointing experience and we welcome you to connect with us directly at 377GuestExperienceTeam@Sheraton.com so we can personally follow up with each issue. We look forward to connecting with you soon and mahalo for taking the time to provide your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2012

One of the better Sheraton properties we've stayed. We had to wait for our rooms to be ready when we checked in at 3pm. Adjoining oceanfront view rooms on the 10th floor was amazing. Infinity pool was always crowded and we noticed looking down from our balcony that most of the lounge chairs have towels even sandals on them showing reserved as early as 7am, that pretty much discouraged us from getting in. Shops in the hotel have pretty much everything you need..cookie store, convenience, several clothing stores, .even a ukulele store, coffee, etc. and designer stores across the street and Starbucks. Lobby seems to always be crowded but there's so much to do as far as activity is concerned. The hotel charges resort fee but what hotel doesn't nowadays. It is a great property for family with small children as well teenagers.

  • Stayed: December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank edubintx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Honolulu hotels
Waikiki
Outrigger Waikiki Beach Resort
Waikiki
Halekulani Hotel
Halekulani Hotel
#8 of 84 in Honolulu
2,557 reviews
Show Prices
Show Prices
Show Prices
Waikiki
The Modern Honolulu
The Modern Honolulu
#7 of 84 in Honolulu
4,077 reviews
Prince Waikiki
#1 of 84 in Honolulu
243 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Waikiki? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Honolulu
#17 Luxury Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
Price Range: £239 - £502 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Official Description (provided by the hotel):
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Travel Republic (UK), Booking.com, Expedia, Hotels.com, Ebookers, Evoline ltd, 5viajes2012 S.L., HotelQuickly, Cancelon and getaroom.com so you can book your Sheraton Waikiki reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing