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“The best of Waikiki!! Going poolside see Filippo”
Review of Sheraton Waikiki

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Sheraton Waikiki
Ranked #35 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed 5 May 2014

Really couldn't ask for much more, great location, beautiful views, walking distance to all Waikiki has to offer. What really made our trip was one of the employees that works poolside. Filippo is the guy to see and to take care of all your needs! Super friendly and attentive, you want for nothing when he's on duty, thanks for making our poolside days so enjoyable!

  • Stayed: April 2014
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Thank Jenjb82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this reviewResponded 6 May 2014

Aloha and mahalo for your great feedback. We are thrilled you enjoyed your experience. Thank you for your wonderful comments about Filippo, we are very fortunate to have a fantastic staff. A hui hou.

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Reviewed 5 May 2014

The check-in was quite smooth and the added touch of a complimentary snack bag was appreciated. The view was breathtaking since we were right at the beach (including the infinity pool) and the Diamond Head on the left. It did get loud during the night because of the entertainment since we like to sleep around 9-10 pm. I did appreciate the Hawaiian entertainment every night more than the loud music of the club.

The room itself was clean with enough space to unpack. The concierge was helpful with recommendations and bookings. Lastly, the location was central and close to the bus stop, restaurants and stores.

  • Stayed: April 2014, travelled as a couple
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Thank rnkrissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this reviewResponded 6 May 2014

Aloha and mahalo for your recent review of our resort. We are delighted you enjoyed your stay with us. We appreciate your feedback and look forward to welcoming you back on your next Hawaiina vacation. A hui hou.

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Reviewed 4 May 2014

Can't say I would stay here again - through no fault of the hotel. There is better value to be gained in other hotels in Waikiki. Here you are paying for the name and waterfront location.

The room was a good size with a nice partial ocean view. The cleanliness and service provided by the room staff was fantastic. Nice that there was no mini bar and the fridge was dedicated to personal use. Tea and coffee facilities in the room were good and newspapers are placed in each foyer level daily.

The hotel facilities are nice with the infinity pool a definite crowd pleaser. If staying, I would recommend hiring a cabana one day. The hire is for the full day from about 8am until sunset for $70. Our "cabana boy" Able was friendly and funny.

The breakfast buffet had a good selection of hot and cold breakfast foods. The service was friendly and the views amazing.

  • Stayed: May 2014, travelled with friends
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1  Thank janeneb75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this reviewResponded 5 May 2014

Aloha and mahalo for your recent review. We are excited to know how much you enjoyed your stay with us and appreciate your wonderful comments. We sincerely hope you will reconsider staying with us on your next Hawaiian holiday. A hui hou.

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Reviewed 3 May 2014

We returned for our 42nd anniversary, and it was as excellent as it always is. And the main reason is because of the people that work there. Every trip we meet someone new to add to our list. The Sheraton added a new pizza place called "Happas". Our good friends Issabel, Ropita, and Cindy work there and they make the pizza dough. It is really terrific. And you do not have to order a whole pizza. Each slice is 1/4 of a pizza at a reasonable price so you can try different ones. At the pool, we met Brett and Zachary for the first time. They are really good at what they do, and additionally Brett is hilarious. They are great with guests and fun besides. After all the years coming here we saw most of our friends that work there --- Tony who just returned from Australia on vacation; another Cindy and Roy from the Kai Market --good people; Jonesy -- who we have talked about before who we call the "Ambassador" for the hotel - has me laughing all the time; Fillipo from the pool also, who is going to college and working every weekend; And a special person YinYang -- our housekeeper who has been taking care of our room when we are there for the past several years. She works very hard and is always smiling and doing a terrific job. So if you go to the Sheraton Waikiki, get to meet the working folks who are there to make this a special vacation for you. You might want to go back as we do as much as we can.

Room Tip: Rooms in our East tower looks out to Diamond Head and if you can see the ocean you cxould see the tu...
  • Stayed: April 2014, travelled as a couple
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2  Thank comcort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this reviewResponded 5 May 2014

Aloha and mahalo for sharing your recent experience with us. Congratulations on your 42nd anniversary. We are always thrilled to welcome you back and our team really looks forward to your visits. Thank you for always recognizing our amazing associates and how they make the difference in each of your stays. We look forward to welcoming you back next year. Thank you and a hui hou.

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Reviewed 3 May 2014

This is the ONLY hotel I will ever stay! I absolutely Love the infinity pool!! Filippo and Brett at the pool are the absolute best!! They are awesome, friendly, funny, and make everything great! Plus our Maui Jim's are amazing! Filippo is our go to guy! See you very soon infinity pool!!!

  • Stayed: April 2014
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Thank ValOliveira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this reviewResponded 5 May 2014

Aloha and mahalo for your recent feedback. We are thrilled by your comments and appreciate your recognition of Filippo and Brett. We look forward to welcoming you back soon. A hui hou.

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Reviewed 2 May 2014

I had stayed at this hotel the first year it opened but had not been back for a number of years. The location is wonderful, especially if you have an oceanside room. We were on the club level and it was worth the extra expense because the breakfasts and afternoon "snacks" were hearty. Our room was small with no drawers. Also, they did some weird thing with shutters between the bathroom and bedroom, so there was not much privacy in the bathroom which could be uncomfortable if traveling with a friend rather than a spouse. The staff was very friendly. the bathroom was in dire need of updating as were the mattresses. Still, there is nothing that beats that view. Try to get a room with a metal railing rather than the concrete.

  • Stayed: April 2014, travelled with friends
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Thank AZtravveloer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this reviewResponded 5 May 2014

Aloha and mahalo for your recent review of our resort. As a returning guest we are delighted you enjoyed our location, views, and club lounge. We appreciate your feedback regarding our guest rooms and we are happy to announce we have begun a guest room enhancement project which will address the issues you mentioned. Thank you and we look forward to welcoming you back on your next Hawaiian vacation. A hui hou.

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Reviewed 2 May 2014

great location for all the town but far enough away not to be noisy yes in need of the update that is due soon but comfy and friendly. just a couple of nights spent there around our island cruise .
what wonderful place to visit and real great people never came across a local that was not happy with what they have. yes paradise indeed worth every penny to visit

Room Tip: over looking pool
  • Stayed: April 2014, travelled as a couple
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Thank michael o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this reviewResponded 5 May 2014

Aloha and mahalo for your recent review of our resort. We are thrilled you enjoyed your visit with us and appreciate your fantastic comments. We look forward to welcoming you on your next Hawaiian holiday. A hui hou.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Honolulu
#17 Luxury Hotel in Honolulu
#19 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
Price Range: £239 - £503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Official Description (provided by the hotel):
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu

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