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“Great hotel by the beach”

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Pacific Beach Hotel
Ranked #51 of 84 Hotels in Honolulu
Reviewed 28 November 2013

The room I had was a cheaper room but still had an partial ocean view. I was only in the room to sleep and freshen up between activities so could not see the benefit in a hotel with all the bells and whistles. However the room was spacious and clean. The bathroom had a bath and shower. The airconditioning was quiet, but kept the room at a perfect temperature. The staff were friendly and helpful. If you pass a staff member in the hall or lift you always get a smile and Aloha. There is an ABC store in the foyer for all your needs. They have an internet kiosk available 24 hours to print out booking confirmations you may need. The restaurant is reasonably priced and the staff efficient. I cannot eat shellfish, but found plenty on the buffet to feel I got value for money. The aquarium is an added attraction and the shows good to watch. I did not use the pool area as the beach is just across the street.

  • Stayed: November 2013, travelled solo
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3  Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jocelyn N, Guest Experience Coordinator at Pacific Beach Hotel, responded to this reviewResponded 2 December 2013

Aloha Steve G,

Mahalo for your review. An excellent service experience is so important to all of us at the Pacific Beach Hotel and we are thrilled to hear how much you enjoyed your overall guest accommodations! I am happy to know you had the opportunity to dine in at the Oceanarium. Although you are allergic to shellfish, we hope you got a chance to try our signature prime rib! Thank you again Steve for your feedback & it would be an absolute pleasure to serve you again soon.

Mahalo A Hui Hou,
Jocelyn, Guest Experience Coordinator

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1,642 - 1,648 of 3,410 reviews

Reviewed 28 November 2013

Like this hotel for waikiki beach is on the front step.it's very centralize location of Waikiki. Young & old alike loves to watch by the indoor aquarium. My room was clean with expectacular view of Diamond Head and Oceanview of Waikiki beach.the pool is adequate &hardly use bbecause Waikiki beach is right across the street. If you looking for a relaxing Jacuzzi experience then just opt to go lay on the beach because the Jacuzzi is very small. The hotel is very convenient & centralize which is walking distance 5minute to Kapiolani park and 30minute all the way to Ala Moana Mall. I recommend this hotel to all.

  • Stayed: November 2013
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Thank racmdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jocelyn N, Guest Experience Coordinator at Pacific Beach Hotel, responded to this reviewResponded 2 December 2013

Aloha Racmdc,

Thank you for sharing your thoughts with us regarding your stay. We couldn't be happier to know you enjoyed our amenities, Oceanarium, and convenient location. We care deeply about every guest's experience and appreciate your loyalty to Pacific Beach Hotel! We definitely look forward to your next return!

Mahalo A Hui Hou,
Jocelyn, Guest Experience Coordinator

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Reviewed 27 November 2013

We were delighted with our stay here and the views of the ocean were magnificent. The room was clean and the bed was a very comfortable king size. I thought it was excellent value for money for the location of this hotel. Yes, as others have commented, it is old, but what do you expect? All the hotels in this area are not new. The staff really made us feel welcome and that was important as the stay was for our honeymoon. Would recommend an ocean front room, ours was on level 12 of the front beach tower.

Room Tip: Choose an ocean front room for uninterrupted views of the ocean
  • Stayed: November 2013, travelled as a couple
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4  Thank DanielleCraig2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jocelyn N, Guest Experience Coordinator at Pacific Beach Hotel, responded to this reviewResponded 2 December 2013

Aloha DanielleCraig2013,

Thank you for taking time to review us and thank you for your five star rating! I am delighted to hear that you enjoyed your stay with us! We take pride in your kind feedback which has been shared with the Pacific Beach Ohana. Congratulations on your wedding celebration again & we look forward to serving you both in the near future!

Mahalo A Hui Hou,
Jocelyn, Guest Experience Coordinator

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Reviewed 27 November 2013

Pros: Ideal location, helpful and friendly staff, nice rooms, easy to navigate, and good-value. great buffet food. coffee in room.

Cons: Small pool (but you are right on the beach), decor a little dated, few elavators and often slow to arrive.

Room Tip: ocean front room has a fridge in room - handy for keeping the drinks cool.
  • Stayed: November 2013, travelled as a couple
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Thank PeterIRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jocelyn N, Guest Experience Coordinator at Pacific Beach Hotel, responded to this reviewResponded 2 December 2013

Aloha PeterIRE,

Thank you for taking time to review us and thank you for your five star rating! We couldn't be happier to know you enjoyed your guestroom accommodations and convenient location. We care deeply about every guest's experience and appreciate your feedback. We looking forward to serving you again!

Mahalo A Hui Hou,
Jocelyn, Guest Experience Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

Hotel in excellent location facing Waikiki Beach in my ocean front room. Check-in, concierge, room cleaning, bellhop and doorman all provide outstanding service, I cannot ask for more. Room is large, bright, clean and tidy. My wife and I especially like the swimming pool, whirlpool and laundry area, where there are lots of beach chairs. From the terrace, I enjoy looking at the beach and ocean and seeing other tourists, Japanese and Chinese and others alike, walking and talking merrily along the beach, some with babies in strollers.

Room Tip: oceanfront room
  • Stayed: November 2013, travelled as a couple
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2  Thank Dominic F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jocelyn N, Guest Experience Coordinator at Pacific Beach Hotel, responded to this reviewResponded 2 December 2013

Aloha Dominic F,

Thank you for your five star rating! Reviews such as yours remind us why we love to do what we do! Everyone here at Pacific Beach Hotel works together like a big family and we strive to provide superior service to ensure that all of our guests have an amazing experience. We are very happy you got a chance to experience all of our amenities. We look forward to your next return Dominic!

Mahalo A Hui Hou,
Jocelyn, Guest Experience Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

We had a time at the Pacific Beach Hotel. Great view of Waikiki from our lanai and a very comfortable room. Nice lobby, great personnel at the desk and friendly staff. We thoroughly enjoyed our stay and loved sitting on the lanai overlooking Waikiki Beach when we were taking it easy in our room before or after our days excursion.

Room Tip: Definitely get an ocean view room. The view is well worth it.
  • Stayed: October 2013, travelled as a couple
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2  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jocelyn N, Guest Experience Coordinator at Pacific Beach Hotel, responded to this reviewResponded 2 December 2013

Aloha Michael M,

Reviews such as yours remind us why we love to do what we do! Everyone here at Pacific Beach Hotel works together like a big family and we strive to provide superior service to ensure that all of our guests have an amazing experience. Thank you for your kind words for so much of what we have to offer from our location and accommodations and more. We look forward to serving you again Michael!

Mahalo A Hui Hou,
Jocelyn, Guest Experience Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2013

I had my place fumigated, so I needed a place to stay for the night. My usual go to hotel was way too expensive and did not feel like staying at a low end hotel either.

I found this place online & found a pretty good deal. I got Hawaiian Air miles, a light breakfast for two. I also charged a dinner buffet & breakfast to my room, and parking. The total charge was around $266. Which I figure is a good deal considering it's right across the beach with a decent sized room.

I'd stay there again, but wouldn't eat at the buffet. Oh, yeah try the crosada! It's hawaii's answer to cronut. Yummy!

  • Stayed: November 2013
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2  Thank Keiko-LA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jocelyn N, Guest Experience Coordinator at Pacific Beach Hotel, responded to this reviewResponded 2 December 2013

Aloha Keiko-LA,

Thank you very much for sharing your experience fellow Kama'aina! We are delighted you chose to stay with us and couldn’t be more pleased to hear your overall nights stay was pleasant. We are happy you got a chance to try our croissada! Don't hesitate to stop by anytime if you are in the area. We look forward to your next return.

Mahalo A Hui Hou,
Jocelyn, Guest Experience Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Honolulu
#19 Spa Hotel in Honolulu
#22 Luxury Hotel in Honolulu
#25 Family Hotel in Honolulu
#25 Romantic Hotel in Honolulu
#27 On the Beach Hotel in Honolulu
Price Range: £137 - £380 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pacific Beach Hotel 5*
Number of rooms: 839
Official Description (provided by the hotel):
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. Full service hotel with 839 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, self or valet parking, business center and gift shops. Please note: Oceanarium Aquarium currently undergoing refurbishments through Summer 2017. ... more   less 
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Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Hawaii/Honolulu

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