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Halekulani Hotel
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Reviews (2,678)
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All reviewshouse without a keyla merhouse befitting heavenlewers loungecoconut cakefour seasonswaikiki beachdiamond headroom checkunderstated eleganceocean frontpool servicefive star hotelhawaiian musicour honeymoonconcierge staffturn down service
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1,052 - 1,057 of 2,678 reviews
Reviewed 4 December 2012

We stayed at the Halekulani for 7 days in September and had a fantastic week. Apart from the hotel location which is first rate the service at this hotel is, by far, the best service we have ever had at any hotel anywhere in the world. A warm rather than hot dinner at one of the restaurants saw a refusal to charge us for our meal and wine, a request about information from my wife on cosmetics saw a call back from reception with location and a pricelist, my wife mislaid her PJs and she was given some free of charge....just some of the service provided without question as was a refusal to charge for local calls.
A great property with lovely facilities, access to the beach and uncrowded pool area. Unbeatable!

  • Stayed: September 2012, travelled as a couple
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3  Thank LJD99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2012

The upsides - Great location, views from room, food and staff service is impeccable.

Downsides - I think for the rooms it is expensive but its location is what you are paying for. The pool is small, loungers are at a premium and rooms are on the small side.

  • Stayed: November 2012, travelled as a couple
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6  Thank Circumnavigator222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012

I have stayed here a number times and my most recent stay was great again! The service and staff friendliness is first rate. Rooms are impeccably maintained. The business center is first rate as well as the gym. The best Jazz lounge in Waikiki in their Lewer's Lounge!

  • Stayed: November 2012, travelled on business
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2  Thank Prpleace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012

Great check-in as once the credit card was swiped, we were taken around the hotel by the receptionist who took us up to the room to complete the check-in process - nice touch.

We had a Diamond Head Ocean Front room on the 8th floor which looked out over the sea and Diamond Head. The other rooms view will be blocked by the Sheraton next door so if you want to guarantee the view, book this level of room!

The room was practical and clean. Bathroom was accessed through the wardrobe sliding doors - nice touch as with them open, you could shower and still look out to the view if you wanted. The hotel is popular with Japanese tourists and is a calm oasis from the hustle and bustle of Waikiki. We ate at House without a Key and had drinks watching the entertainment and the food and drinks were excellent. Sadly, we didn't eat at the other restaurants so cannot comment on those.

The beach area out front is quite small but walkways in front of the hotels either side take you to the longer Waikiki beaches.

The hotel is perfectly located on the beach and near to the shops on Kalakaua Avenue for high end shops such as Louis Vuitton, Tiffany etc and 10 mins from Ala Moana Shopping Centre. This hotel was a perfect choice for our short stay in Honolulu/Waikiki.

  • Stayed: November 2012, travelled as a couple
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2  Thank PetePHughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2012 via mobile

Great location with small but very clean rooms. This is a great hotel to stay at if you are looking to read a book and chill. There are no beach bars, pool bars or music playing during the day like the other hotels along the beach. If you are looking for that type of place it is just a short walk away.
The beach though small was great and not crowded. The staff is very attentive to your needs and friendly. I look forward to staying here again next year when I return for more R&R.

  • Stayed: November 2012
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1  Thank Travelalot17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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