It's been over 10 years since my last trip to Waikiki.....the Halekalani was always my hotel of choice in my prior visits......but since it had been so long.....I decided to check the TripAdvisor reviews on Waikiki hotels.....and to my surprise.....there were some negative reviews along with the great ones on the Halekalani....after looking at the top hotels....I decided to take a chance on the Halekalani and be prepared for some glitches....I found none.....I stayed in two different room categories.....the Oceanfront Diamond Head View and the Jr Oceanfront Suite.....both rooms were updated.....and in great condition......(I actually preferred the less expensive Diamond Head view room although you must get the right location)......the service was warm and professional......my requests were honored with a smile.....I think many of the complaints are from guests who've stayed in resorts on the other islands first and then here last and compare the hotels.....very unfair......you really can only compare this hotel to other hotels in Waikiki......my guess is many of those with complaints were booked by a travel agent who did a poor job of explaining the difference in islands/resorts........when I return to Waikiki....it will be at the Halekalani.......the location.....the views.....the rooms.....the service.....all very special.
- Official Description (provided by the hotel):
- Halekulani has been hosting visitors to Waikiki Beach for nearly 100 years. Today its reputation for gracious hospitality, impeccable service and magnificent cuisine is unequaled on Oahu and renowned, throughout the world. ... more less
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- Also Known As:
- Halekulani Hotel Honolulu
- Halekulani Hotel Hawaii/Honolulu