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“privileged opportunity”
Review of Halekulani Hotel

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Halekulani Hotel
Ranked #9 of 84 Hotels in Honolulu
Certificate of Excellence
Brisbane, Australia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“privileged opportunity”
Reviewed 28 August 2014

Our holiday included a 4 night Christmas booking at Waikiki Parc Hotel, a stay we anticipated with pleasure. Imagine our disappointment at reception to be told there was a problem, and an invitation to meet the duty manager ! Never a good sign. However, regardless of the reason behind the apparent issue, we were offered an alternate stay at the Halekulani Hotel across the street? Had we heard of it we were asked ? Boy, had we !! An escorted introduction by the Waikiki Parc DM and handover to lead concierge Paul, resulted in a wonderful start to our stay at a quality establishment.

Apology letters for inconvenience, daily chocolates and treats, made us feel very privileged to experience luxury and high service levels. It set the benchmark for our 2 week holiday in Hawaii and it was not surpassed during the balance of our trip.

The king sized room was extremely well appointed with luxurious pillows and a large marble bathroom.

DO have cocktails at sunset in the beach front setting, DO enjoy the live entertainment and DO follow up with dinner at the on-site restaurant. It was romantic, special and pperrsonalised.

Thank you to the staff and managers for creating a special and memorable stay.

Room Tip: Not sure a bad room exists in such a quality hotel, but an ocean facing room would be a bonus for su...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank relaxed-traveller59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (420)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New York City, New York
Level Contributor
52 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 August 2014

This is our 2nd stay there since my wife loves this hotel. Hotel service is always excellent. Breakfast is pretty good. However, the buffet dinner is really limited, it does fit what the hotel try to represents.

As many review stated correctly, beach access is limited. There is a public beach at the front of hotel. But it certainly not the best beach in town. The best beach is in front of Royal Hawaii hotel, I think.

Location is great. I would go back again.

Room Tip: Don't eat the buffet dinner.
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShanghaiKevin78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 26 August 2014

Price is rather very expensive but here you get what you pay for. In terms of service, I'd rate it better than Four Seasons or Mandarin Oriental hotel. Here you will be treated like a King. Only down side is that the location itself is not the best (small beach)

  • Stayed May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank mckaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 24 August 2014

This hotell is rather nice but after all the ravings I've heard over the years I expected something special.
The main disappointment was the outdoor areas, and the bathrooms need an update. The pool could have been bigger for all the crowds, and to be so close to the beach and then not able to access it directly I found a bit disappointing especially when the patch of sand outside the hotel is so small.

  • Stayed October 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank healey888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buderim, Australia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 August 2014

This was our second stay in Waikiki and definitely our best accommodation. The hotel is simply stunning in all aspects, with top quality restaurants and friendly helpful staff. Make sure you opt for the buffet breakfast included in a package - the fresh fruit and waffles are the best we've ever eaten, along with everything else you could possibly imagine for breakfast. The pool and grounds are just as beautiful as they appear in the professional website photos. The pool area is very relaxing with ample loungers and space. It is not crammed, noisy and packed with children as other Waikiki hotels tend to be. We will definitely be back!

Room Tip: Ocean front rooms are stunning! Unobstructed views out over the swimming pool and ocean. Also part o...
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  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank II_TravelerZ_II
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2014

I just finished six nights here in room 965 and have one more to go before leaving for home. What a great choice. The room is great and over-sized. I paid to have a Diamondhead view and it is worth every dollar. I could spend forever looking out on the terrace.

  • Stayed February 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sophie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Scotland
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 August 2014

This is our third time in Hawaii, we stayed at Outrigger the first time, then Hilton Hawaiian Village and now the Halekulani and I have to say this is the best one yet. Check in was seamless, which is great after a long flight. We stayed in a Junior Ocean Suite which was beautiful, nice layout and fantastic view. The beach isn't great however from our experience none of the beach front properties have that great a beach. When dining on the property they take a note of your name so the servers can address you personally which I think was a nice touch. It is expensive however it is Waikiki Beach and everything is expensive. If we ever come back we would most definitely stay here

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank shanksters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Halekulani Hotel

Property: Halekulani Hotel
Address: 2199 Kalia Road, Honolulu, Oahu, HI 96815-1988
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Honolulu
#3 Romantic Hotel in Honolulu
#4 Family Hotel in Honolulu
#5 On the Beach Hotel in Honolulu
#5 Spa Hotel in Honolulu
#6 Luxury Hotel in Honolulu
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Halekulani Hotel 5*
Number of rooms: 453
Official Description (provided by the hotel):
Halekulani has been hosting visitors to Waikiki Beach for nearly 100 years. Today its reputation for gracious hospitality, impeccable service and magnificent cuisine is unequaled on Oahu and renowned, throughout the world. ... more   less 
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Also Known As:
Halekulani Hotel Honolulu
Halekulani Hotel Hawaii/Honolulu

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