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“A serene paradise”
Review of Halekulani Hotel

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Halekulani Hotel
Ranked #8 of 84 Hotels in Honolulu
Certificate of Excellence
Sydney, New South Wales, Australia
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A serene paradise”
Reviewed 2 September 2014

Just stayed at the wondeful Halekulani for a week and oh how nice it as. The position of the hotel, right on Wakikiki beach is fantastic, the staff are first class and the restaurants amazing. That said, the lasting impression for us was the serenity of the whole hotel complex. It is an oasis of peace in the middle of a big city. Wonderful. The rooms are great, book the ocean view rooms and nothing seemed too much trouble for the room staff. We got caught with flight cancellation due to the hurricane and the "distress" option offered to us was much appreciated. In all a fantastic peaceful place.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Carly O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (430)
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English first
Berkeley, California
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 September 2014

I usually stay at the Moana when visiting Oahu; I love the BanyanTree Court and the overall history and leisurely attitude of the Old Lady of Waikiki. Unfortunately, her new foreign owners have increased her prices so much in the last decade that it's virtually impossible to stay there any longer. So, I moved up the beach to the revered Halekulani which, though still expensive, is not over-the-limit. My room was very nice although on such short notice there were no Diamond Head beachfront rooms or suites available; still, my room in the "new" building was spacious, air conditioned, and not located next to the elevators (my biggest peeve when being a hotel first-timer). Also, this is not really a child-friendly hotel--at least when compared to the Hilton Hawaiian Village next door or the HUGE Sheraton on the other side. For a welcome change, there's a distinctively grown-up feel to the accommodations, the "House Without a Key" bar & resto, and even the famous orchid swimming pool. area. The staff was lovely and very well-informed about where to go (and NOT to go) in the Honolulu area. Actually I hardly left the hotel since it was obvious there couldn't be a better place to plant myself on the whole island.

Room Tip: Upper floor rooms on the Diamond Head side of the high-rise annex show the classic view of Waikiki...
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  • Stayed August 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
5 Thank Bozzart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Level 5 Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 2 September 2014

Althouh I was a bit skeptical about staying in Waikiki at first with all the large hotels and probability of impersonal service, this hotel proved that you can be first-class, personal and right smack in the middle of Waikiki. Staff are very friendly, particularly at the reception and in housekeeping, the rooms are very tasteful and spacious and you can bascially get any amenity you could possibly imagine. The only small constraint is that the pool is not very large and you lie together with many other people around it, but hey, that's what a car is for to discover all those beautiful beaches and other sights in Oahu. I would definitely come back here (and only here) again if I land up in Honolulu/Waikiki

Room Tip: Take any room with sea view - its worth it...
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank ophthal_erg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 August 2014

This is probably the best option in Waikiki. The hotel grounds are wonderful and relaxing to walk around. The dining options are top notch. We had our best dinner in Oahu at the Orchids. The staff here are very professional but on the formal side. We traveled with my 7 year son and had a wonderful time. The.concierge was able to find a baby sitter in short notice during dinner time. We stayed in Diamond Head Ocean Front room and sitting in the lanai watching the evening program was very entertaining.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank bimmerboynj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 August 2014

Our holiday included a 4 night Christmas booking at Waikiki Parc Hotel, a stay we anticipated with pleasure. Imagine our disappointment at reception to be told there was a problem, and an invitation to meet the duty manager ! Never a good sign. However, regardless of the reason behind the apparent issue, we were offered an alternate stay at the Halekulani Hotel across the street? Had we heard of it we were asked ? Boy, had we !! An escorted introduction by the Waikiki Parc DM and handover to lead concierge Paul, resulted in a wonderful start to our stay at a quality establishment.

Apology letters for inconvenience, daily chocolates and treats, made us feel very privileged to experience luxury and high service levels. It set the benchmark for our 2 week holiday in Hawaii and it was not surpassed during the balance of our trip.

The king sized room was extremely well appointed with luxurious pillows and a large marble bathroom.

DO have cocktails at sunset in the beach front setting, DO enjoy the live entertainment and DO follow up with dinner at the on-site restaurant. It was romantic, special and pperrsonalised.

Thank you to the staff and managers for creating a special and memorable stay.

Room Tip: Not sure a bad room exists in such a quality hotel, but an ocean facing room would be a bonus for su...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank relaxed-traveller59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 August 2014

This is our 2nd stay there since my wife loves this hotel. Hotel service is always excellent. Breakfast is pretty good. However, the buffet dinner is really limited, it does fit what the hotel try to represents.

As many review stated correctly, beach access is limited. There is a public beach at the front of hotel. But it certainly not the best beach in town. The best beach is in front of Royal Hawaii hotel, I think.

Location is great. I would go back again.

Room Tip: Don't eat the buffet dinner.
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShanghaiKevin78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 August 2014

Price is rather very expensive but here you get what you pay for. In terms of service, I'd rate it better than Four Seasons or Mandarin Oriental hotel. Here you will be treated like a King. Only down side is that the location itself is not the best (small beach)

  • Stayed May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank mckaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Halekulani Hotel

Property: Halekulani Hotel
Address: 2199 Kalia Road, Honolulu, Oahu, HI 96815-1988
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Honolulu
#3 Romantic Hotel in Honolulu
#4 Family Hotel in Honolulu
#4 On the Beach Hotel in Honolulu
#5 Spa Hotel in Honolulu
#6 Luxury Hotel in Honolulu
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Halekulani Hotel 5*
Number of rooms: 453
Official Description (provided by the hotel):
Halekulani has been hosting visitors to Waikiki Beach for nearly 100 years. Today its reputation for gracious hospitality, impeccable service and magnificent cuisine is unequaled on Oahu and renowned, throughout the world. ... more   less 
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Also Known As:
Halekulani Hotel Honolulu
Halekulani Hotel Hawaii/Honolulu

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