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“Service delivery and quality equals "Repeat Business!"”

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Lotus Honolulu at Diamond Head
Ranked #6 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed 14 January 2014

I have now stayed at this property 4 times! I have stayed at many other properties but this one always manages to treat me like family and the location just outside of the hustle and bustle of the Waikiki strip - yet close enough to walk - is perfect.
Repeat business is hard to get as you have to be consistent in many aspects of your service delivery, from the Front Desk to Valet to Housekeeping, this hotel has maintained this high level of consistency. I am very happy to call this property my home away from home when I am in Honolulu. I thank Clarissa and the excellent staff at the Aqua Lotus in making our last visit to Honolulu so special........ again!

Room Tip: Upgrade to the corner rooms for additional views
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  • Stayed: January 2014, travelled as a couple
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2  Thank Charles V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded 24 January 2014

Aloha Charles V,

Thank you for taking the time to write a review about Lotus Honolulu. Our goal is to make every guest feel as if our hotel is a "home away from home" and to see that we have succeeded in your case is fantastic. The high level of service delivery will remain consistent and we hope you continue to come back!

Mahalo,

Joshua M. Gray
General Manager

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611 - 617 of 1,089 reviews

Reviewed 11 January 2014

The Lotus Honolulu offers great value for the dollar. All the luxury and amenities you would expect in a five star establishment. Love the fact that it is located just outside all the craziness of Waikiki. Easy walk to shopping and restaurants. Especially pleased that there wasn't a nightly resort fee, everyone who works here is so friendly and helpful. From Travis and Sean talking good care of your vehicle, to Wes and PT welcoming you at the front front desk and helping make plans for an enjoyable time on O'ahu. I can be pretty particular as a frequent traveler, but have nothing but positive things to say about the Lotus Honolulu. Would highly recommend!

Stayed: January 2014, travelled on business
3  Thank Charla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded 20 January 2014

Aloha Charla B,

Thank you for taking the time to write a review about Lotus Honolulu. To receive such high marks from a self proclaimed "particular frequent traveler" is a great compliment to the staff. We try to make every guest experience unique and memorable. We look forward to your return!

Mahalo,

Joshua M. Gray
General Manager

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Reviewed 10 January 2014

If you want to stay close to the beach and close to Waikiki but not in the midst of the masses then this is the place for you. It's a good 10min walk along the coastline to Waikiki and depending on where you want to go, you might walk up to 30min. But for me this was a relaxing evening walk that I enjoyed. Driving is of course always another option.
Count in the cost for valet parking cause there's hardly any public parking space available in that area. However, the stuff has been very friendly from the very first moment. They gave me a room on the 11th floor so that I can catch a glimpse of the ocean when I look out of the window. And whenever I needed my car, we had a nice chat and I got offered some water for the trip.
Easy to step out of the hotel in the morning and go running and also very close to Diamond Head which one should hike up before it get's hot over lunch time. Hence I appreciated the short drive to get there.

Room Tip: The higher, the better because then you can see a bit from the ocean.
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  • Stayed: January 2014, travelled solo
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1  Thank Krimimimi33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded 20 January 2014

Aloha Krimimimi33,

Thank you for taking the time to write a review about Lotus Honolulu. Our staff and location are our two greatest assets. From the sound of your review, you got a chance to get to know both! We are delighted that you chose to stay with us and we look forward to seeing you again soon.

Mahalo,

Joshua M. Gray
General Manager

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Reviewed 7 January 2014

Spent a week at the Lotus with my teenage son in tow; we had a great stay.. I really cannot say enough good things about the front desk staff here…so friendly and helpful, they go out of their way to make you feel welcome…The rooms are great, still plenty of space with two beds and our views toward Diamond Head and the beach were spectacular…A special shout-out to the gal who worked the front desk on New Year's Eve (Sara perhaps, apologies if that is wrong), she truly went above and beyond to try to get us a taxi back to the hotel…Again, nothing but positive things to say about the Lotus, would certainly stay here again and recommend it to others.

Room Tip: Rooms on the higher floors with two lanai's are worth the extra cost, the views are wonderful.
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  • Stayed: January 2014, travelled with family
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2  Thank Janice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded 20 January 2014

Aloha Schadenfreudelicious,

Thank you for taking the time to write a review about Lotus Honolulu. It has been my experience, that if you put the right people in the right places, you can create experiences that will last a lifetime. My staff and I get to do that every day! I will be sure to pass on your kind words to the staff and we look forward to seeing you again soon.

Mahalo,

Joshua M. Gray
General Manager

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Reviewed 4 January 2014

We stayed at the Lotus for 5 nights during our 2+ week vacation in Oahu and Maui. The front-desk staff and valet staff were all very friendly and helpful, with a smile and an "anything I can do for you" persona. They all know you by name.

Beach chairs, umbrellas, bottled water, and beach towels are free and available at all times. The $20 per day valet charge is well worth the cost.

The complementary 7:30am morning yoga across the street in the park during sunrise is energizing and invigorating.

It is a lovely and restful 15-20 minute walk to/from Waikiki beach, so after you've had your evening meal, you can stroll back to the Lotus, and enjoy the peacefulness of its setting. Within those few minutes you are swept away from the noise and neon of Waikiki nitelife.

Would definitely stay there again, and highly recommend it to others.

Room Tip: We chose a corner/premium room, with views of Diamond Head, and sliding glass doors on two walls. V...
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  • Stayed: December 2013, travelled as a couple
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2  Thank Dave-in-BOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded 20 January 2014

Aloha Dave-in-BOS,

Thank you for taking the time to write a review about Lotus Honolulu. To be labeled the "Gem of Waikiki" by our guests is an honor. We try our best to make all of our guests feel as if they were home and among friends. We look forward to seeing you in the future!

Mahalo,

Joshua M. Gray
General Manager

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Reviewed 29 December 2013 via mobile

My family spent Christmas week in Honolulu. I decided to stay here based on trip advisor reviews and it was great.
All the reviews were accurate.
Great staff! Great location!
You are close to everything but won't hear late night craziness :)

Stayed: December 2013, travelled solo
2  Thank TweetGavin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded 6 January 2014

Aloha TweetGavin,

Thank you for taking the time to write a review about Lotus Honolulu. Our staff and location are truly two of our biggest assets. I will be sure to pass on your kind words to the staff and we look forward to seeing you again in the near future.

Mahalo,

Joshua M. Gray
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013

Stayed here for three nights at the end of a 9 day holiday to Honolulu. Having done most of our shopping and sighseeing, we looked for a tranquil location near Diamond Head. The Aqua Lotus is a perfect choice for peace and quiet away from Waikiki. The room was impressive with lovely views of Kapiolani Park and Diamond Head. The room was tastefully presented and had two balconies catching the breeeze from the ocean and the mountain. The beach is only a short walk away and if you needed to go back into Waikiki, the bus goes right past, but you can walk there in about 15 minutes. The view at night back to Waikiki is one of the best you'll get anywhere.

  • Stayed: December 2013, travelled as a couple
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5  Thank Rick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua G, General Manager at Lotus Honolulu at Diamond Head, responded to this reviewResponded 6 January 2014

Aloha Rick C,

Thank you for taking the time to write a review about Lotus Honolulu. Peace and quiet is exactly what you get in our little neighborhood here on the Gold Coast of Waikiki. From the sounds of your review, you picked the right place to "unwind" from your holiday before heading back to Sydney. We are delighted that you chose us and we look forward to seeing you again soon!

Mahalo,

Joshua M. Gray
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lotus Honolulu at Diamond Head

Address: 2885 Kalakaua Ave, Honolulu, Oahu, HI 96815-4002 (Formerly The Lotus at Diamond Head)
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Honolulu
#4 Top resorts Hotel in Honolulu
#5 Romantic Hotel in Honolulu
#7 Family Hotel in Honolulu
#11 Business Hotel in Honolulu
Price Range: £183 - £287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lotus Honolulu at Diamond Head 3.5*
Number of rooms: 51
Official Description (provided by the hotel):
A sophisticated enclave located on the famed Gold Coast of Waikiki, the Lotus Honolulu at Diamond Head is a fusion of Asian inspired decor and warm Hawaiian hospitality. Rent beach cruiser bikes and explore Waikiki. Enjoy daily happy hour specials and delicious island cuisine at Wisp Restaurant & Lounge located on-site. Nestled between Kapiolani Park and a spectacular white sand beach shared with Outrigger Canoe Club, this hotel offers a peaceful retreat from the hustle and bustle of Waikiki with remarkable views of majestic Diamond Head and the Pacific ocean. With our boutique fee of $25 per-room, per-day, guests will enjoy amenities including: Free valet parking (normally $20 per day), Coffee & tea service, served daily in the lobby from 6am to 10am, Wi-Fi internet throughout the hotel, Hawaiian bottled water available daily (in your room and car), Illy coffee system and coffee pods in guest rooms, In-room safe, Daily local newspaper, Local and toll-free calls, Wine served daily in the lobby from 4pm to 5:30pm, Beach chairs, towels, mats and other beach accessories (based on availability). See a guest service agent for assistance., Use of bicycles available for a ride around the park., Take a picnic excursion or more! (Tandem bicycle also available)., See our bell/valet agent for assistance., Waikiki shuttle available daily: Let your feet rest up while taking in all Waikiki has to offer aboard our exclusive Waikiki Shuttle service between participating Aqua properties to Ala Moana Center. See a guest services agent for assistance, visit mywaikikishuttle or download the RideSystem app on your smart phone for shuttle tracking., DVDNow Kiosk: Feel like staying in? Use your DVDNow card to enjoy complimentary movie or game rentals. Kiosk available on the 2nd floor., CastNow: Stream videos and live digital feeds to your TV from your smart phone, tablet or laptop. Instructions are located in your room., Yoga! Enjoy complimentary morning yoga sessions in the park offered daily at 7:30 am. Meet in the lobby to take advantage of this great opportunity to start your morning off with the many health benefits of yoga. Yoga mats are provided., Admission for two (2) to the Honolulu Museum of Arts (Use LOTUS room card for proof of stay.), Fruit Infused Water Station in the Lobby., Zumba & Tai Chi. ... more   less 
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Also Known As:
Aqua Lotus Honolulu Hotel Honolulu
Lotus At Diamond Head Honolulu
Lotus At Diamond Head Hotel
Lotus Honolulu At Diamond Head Hawaii

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