My wife and I traveled to Vicksburg to attend a 4-day national reunion and booked a room at the Annabelle Inn. As the time for our trip grew closer, my wife became concerned about the number of negative reviews she had read online regarding this establishment. We decided to cancel our reservation and stay at another B&B with other members from our group. The website for the Annabelle states that cancelations must be made 7 days prior to arrival. Our scheduled check in was for Wednesday July 17th and I phoned on Wednesday July 10th to cancel. I spoke with Carolyn and was informed that Wednesday to Wednesday did not constitute 7 days, and that I would still be responsible for the full 4 nights. I went ahead and canceled hoping that she was bluffing and would not attempt to charge me for the room. Wrong, she charged my debit card within minutes of our phone conversation! At this point my only option was to call her and ask for my reservation back. When I did, she had a very smug attitude, “Gee, I don’t know, let me get to my computer and see if there is anything I can do for you. I’ll probably need for you to book the room again”. To say that I was anger at this point is an understatement! I held my tongue and eventually, she did reinstate my original reservation, but I had to call her twice more to get a confirmation that showed that I had already been billed for the room and would not be billed again.
When we arrived, our first impression from the street was that it was a nice historic home. This impression would soon fade as soon as we entered the main house and the first thing that caught my eye was the cracking and peeling ceiling plaster in the parlor.
Our room was in the guesthouse next door, and our impression did not improve when we entered the door. We found a number of maintenance issues that need to be corrected:
1. The building has settled badly and caused uneven floors, and doors, that require you to slam them and use your foot against the bottom to close.
2. Shower diverter was not working properly and would not completely shut off.
3. Bathroom exhaust fan did not work.
4. Carpet looks old and dirty.
5. Several light bulbs were out.
6. The “wall mount” emergency light was sitting on the floor by the door and connected to a wall receptacle with a power cord.
It is also apparent that cost is the prime consideration when repairs have been made. Two examples of this are the peel and stick floor tile that was installed in the bathroom. It looks cheap, is badly gapped, and coming loose from the substrate. The other is the use of modern polished brass hardware to replace original parts. Again it looks cheap and takes away from the historic feel.
The pool is in desperate need of repainting and does not appear to be compliant with the Virginia Graeme Baker act of 2008. Virginia was a little girl that drowned after being sucked to a pool drain and was unable to get free. All public pools (hotels, B&Bs, and apartments included) are now required to have anti-entrapment drain covers, and a vacuum release system installed. The pool furniture is the cheap plastic type and does nothing to enhance the visual appeal.
Parking is another issue as the one driveway is frequently blocked forcing you to back out and park on the street. When not blocked, parking is behind the guesthouse and you must maneuver through very tight spaces to get in and out.
The Annabelle is next to a very active railroad track and trains pass by about every hour or so each night. The whistles are loud enough to wake the soundest of sleepers and the provided earplugs are no help. The owners keep saying that the city is working to close the crossing there at Speed street and eliminate the need for the trains to sound their whistles, but I wouldn’t expect this to happen anytime soon.
There is no WiFi here and the cellular coverage for this area is almost non-existent. When in our room, we had no service and had to walk outside to place phone calls.
Again, our room was in the guesthouse, but we understand that if you stay in the main house, you do not get a key to the front door. The owners live upstairs and you are required to ring the doorbell to be let in.
The only good things to report about this establishment are the breakfast and Paul.
Paul is an exceptionaly nice gentleman and very attentive to the needs of his guest. During our stay he got up early to serve breakfast at 7am instead of the normal 9am in order to accommodate the reunion attendees. The breakfast was very good and the settings were very elegant! Unfortunately, this is not enough to offset the poor location and poor upkeep to get my recommendation to stay here.
- Official Description (provided by the hotel):
- Your choice of king and queen size bedrooms all with a private bath. Budget friendly rooms are offered in the adjacent 1880 house. A full southern breakfast is served every morning in the formal 1868 dining room at 9:00. Join us for coffee at 8:45. We are also pet friendly. ... more less
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