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“ok place to stay”

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Riverwalk Casino Hotel
Ranked #12 of 30 Hotels in Vicksburg
Columbus, Georgia
Level 5 Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“ok place to stay”
Reviewed 1 February 2014

The hotel from the outside and the casino part was very nice. Our room though was very average and needs to be a little more updated. The beds were comfortable though and ok friendly staff. The casino part is the best though would go to the casino again lol

Room Tip: Great price for the stay
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Franchesca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, Sr Director of Marketing at Riverwalk Casino Hotel, responded to this review, 17 March 2014
Franchesca

We appreciate your feedback concerning our casino and hotel based on your February visit. It's great to hear how much you enjoyed the casino. As for your hotel room, I just wanted to let you know that we are in the process of updating some of the room amenities (new bedspreads & linens) that I know you'll enjoy on your next visit. We look forward to seeing you again soon.

Regards,

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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127 reviews from our community

Traveller rating
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    49
    24
    9
    13
See reviews for
31
63
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Meridian, Mississippi
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 January 2014

Great customer service made this a great trip. As a new visitor, I got the special rates when I asked for it, and had new player benefits as well. Room was clean and neat, though bed was hard. Crab legs were awesome on the all you can eat buffet. A buy one get on free coupon made the $25 cost much more affordable. Small gaming floor, but great table hosts. Drinks are harder to come by that other casinos, but just ask. Customer service made this the best weekend away in recent times. Fun!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Love2getaway13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher W, Sr Director of Marketing at Riverwalk Casino Hotel, responded to this review, 17 March 2014
Thank you for the warm comments you made regarding your December 2013 trip to Riverwalk Casino Hotel. I am glad you were able to take advantage of our special hotel rates and that you enjoyed our Endless Seafood Buffet. I will pass along your comments about the great customer service you received which made the trip, in your words, 'the best weekend away in recent time. Fun!' We hope you'll come back in the coming months and try out our Thursday night Creole buffet, or you can stick with our Fri/Sat Endless Seafood Buffet which is always a crowd favorite. We look forward to your next visit.

Regards,

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford, United Kingdom
Level 5 Contributor
52 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 3 November 2013

We stayed at this hotel for a night and found it an experience quite unlike any other in the 6 Southern US States that we visited on our tour. The hotel looks smart from the outside and enjoys a fabulous situation next to the Mississippi River with extensive views from the waterside. However, the stay did not match initial expectations. Our tour company paid the porterage charge of $3 per suitcase for taking our suitcases to our room and the same for collection at the end of our stay but the unwary visitor might be upset at this charge. The abiding memory will be of the mindless zombies playing the fruit machines in the area next to the foyer, which one had to pass when going to the restaurant or bar, and the absence of smiles from staff. We ate our evening meal in the hotel and I was amazed that I had to show my passport in order to make a credit card payment (in advance) for our meal. The buffet was good value for money and you could eat as much as you liked from a large selection of food. Breakfast was a disappointment. The mangament knew that there would be 50 guests descending on their dining room at 7 am for breakfast but there were only two servers on duty so even though they were working flat out, the supply of drinks and toast was slow. For heaven's sake, why don't US hotels provide jugs of orange juice and a hot water dispensing station so that guests can serve themselves ? The other niggle was that a good cup of tea made with boiling water is as rare as hen's teeth. The room decor and standard of cleanliness were good but we would never stay here again. Try another of the many good hotels in Vickburgs itself.

Room Tip: Try a room on a high floor to avoid noise
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank jnats1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fort smith, ar
Level 4 Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 August 2013

We usually stay at the Ameristar they were booked they recommended the Riverwalk so we went there. The Casino very nice and clean staff friendly. The beds old springs popping up, outdated décor the worst was the towels they provide!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank penelope56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burleson, Texas
Level 5 Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 August 2013 via mobile

The value of this hotel was great. We didn't plan on stopping in Vicksburg but a nail in a tire changed our plans. The staff were super friendly. Wife and I both noticed this. The beds were a bit stiff and the drapes in the room could not close so it was pretty bright in the room due to lighting outside but overall I was pleased. The buffet downstairs was very overpriced and the food was substandard. We had 7 year old twins and paid $15 for Mac and cheese for them. We should have tried Rocky's. No kid's menus in either though. It is a casino though.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisReedDFW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 July 2013

We had to go to bed hungry because they stopped talking orders in the restaurant. We made three trips back and forth over an hour or more trying toget sosomething to eat after playing all evening. The same thing happened on our trip earlier this month.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank gailsay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morton, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 July 2013

My husband is in a wheelchair so we used the valet when we go to hotel. The clerk(s) were not friendly or accommodating. We were told rooms were not available for probably 30 mins. They could see we had bags and was dealing with a wheelchair, but they didn't offer to hold our bags so we could gamble while waiting. We waited in an un-air conditioned foyer for over an hour. We had to ask three times before a room was available and then we were told we did not book a handicap accessible room and we were adamant that we did. They finally found us a room for handicap. There was no shampoo and the carpet was filthy. Also while waiting, I went to get us some ice and coke in a cup...was told I could not take it to the foyer.. NEVER WILL STAY HERE AGAIN! People need to make exceptions for the handicapped....they sacrificed for you!

Room Tip: Get a clean room.
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  • Stayed July 2013, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Carolyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Riverwalk Casino Hotel

Property: Riverwalk Casino Hotel
Address: 1046 Warrenton Rd, Vicksburg, MS 39180-5994
Region: United States > Mississippi > Vicksburg
Amenities:
Bar / Lounge Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #12 of 30 Hotels in Vicksburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Riverwalk Casino Hotel 3*
Number of rooms: 80
Official Description (provided by the hotel):
Mississippi’s most exciting land-based casino destination, Riverwalk Casino Hotel is located along the banks of the Mississippi River in historic Vicksburg and offers the best in gaming, delicious dining choices and beautiful hotel rooms, many with lovely views of the River. With over 27,000 square feet of gaming and dining space, Vicksburg’s newest casino-hotel is open 24 hours a day, seven days a week. ... more   less 
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Also Known As:
Riverwalk Hotel Vicksburg

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