Wanted to stay close to Voyageurs, searched websites & reviews to find what seemed to be a more updated lodge than others in the area. Pictures and reviews can be very misleading. I get that it's mainly a fishing lodge, but we stayed in the lodge itself, not a cabin, & expected a little more. Carpets in hallways haven't been cleaned or replaced probably in decades. The whole place could use a coat of paint & some updated furniture & fixtures.
On a positive note, the bed was comfortable & water pressure in shower was good. But the room & especially the bathroom need to be updated. We could hear people in hallways & in other rooms.
Restaurant was a big let-down. There is a "formal" restaurant and a bar with tables & a more informal (&less expensive) menu. (It's a bit silly because the 2 are adjacent & sound carries from one to the other. But there are tablecloths in the "formal" restaurant.) We opted for the more casual, reasonably-priced bar, mainly because the menu we had previewed online was more to our liking. When we were seated, however, we were given the restaurant menu. The only menu anyone was offered. It was only after we had ordered our food that we heard a table nearby request the "other" menu that was kept hidden behind the bar. Having two menus, yet keeping one of them hidden away from most guests just bothers me - it seems deceitful. Why not offer both? Yes, the food was fine, but this practice ensured that I would not return for another meal during my stay.
The moral of this story is that the management of the Thunderbird, like others in the area, seems to be interested just in taking those tourist dollars with as little effort on their part as possible.
- Official Description (provided by the hotel):
- Full Service resort with hotel and cabin rentals, full dining room, banquet facilities, marina, guide service and boat rentals. Open year round. ... more less
- Also Known As:
- Thunderbird Hotel International Falls