We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not my first choice”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Quality Inn & Suites
Ranked #8 of 14 Hotels in Walla Walla
seattle
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Not my first choice”
3 of 5 bubbles Reviewed 20 August 2013

We planned for a long weekend of relaxing and wine-tasting to celebrate our anniversary. We checked in Friday evening and had to go back to front desk to activate room keys. The room was on the main floor and was OK, had an outdated kitchen on it and just wasn't comfortable. We went out to eat, stayed out to watch entertainment and came back around 11:30pm. Our upstairs neighbors were very loud, heavy walkers and apparently hard of hearing because we could hear their TV. Then their dog barked a few times and we had to call the front desk to ask them to quiet down. I think we finally fell asleep. The continental breakfast isn't worth bragging about - bisquits/gravy, eggs, waffles and bread for toasting. Very little fruit, some cereal but we had sausage one day! The front desk clerk didn't give us times on breakfast, or check out (or anything else) so we were consistently calling or going to them with questions. They were understanding and helped us change rooms. Once we got into our "new" room (had to activate keys AGAIN) it was tiny! However it was functionable and slightly less noisy. Apparently this is a 100% pet friendly hotel, and there were a lot of dogs! LA Quinta doesn't have designated pet rooms and they had a lot of dogs there! There was a dog fight in the hallway the last day of our stay. Now, in other hotels chains they will have designated pet rooms so persons with allergies aren't subjected to leftover allergens from a previous stay - not with this hotel so be forwarned. Even deep steam cleaning can't get everything out! I think we were glad to have a place to sleep, but even more so to leave it and come home. The mattresses are sloppy soft, but the hotel is clean and most of the staff we encountered were very nice!

Room Tip: Request a room on the top floor if you cannot shop around for better accomidations, or save up and s...
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mamab53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

249 reviews from our community

Traveller rating
    74
    68
    59
    29
    19
See reviews for
83
60
16
34
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Any
English first
Portland, Oregon, United States
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 14 August 2013

We recently stayed at La Quinta to take advantage of the Walla Walla area. The staff was friendly and helpful. Our room on the first floor was a bit musty smelling and a little small. The beds were comfortable however and overall the room was adequate. The snack machines were out of order as was some of the exercise equipment. The hotel is in a great location for walking downtown to the many cute restaurants and shops.

Room Tip: The first floor was too dark and musty for us. Would definitely request a room on another floor.
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gayle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 1 August 2013

I've not stayed at many La Quintas in my travels and I doubt after staying there this time that I will stay at one in the future.
We checked in in the late afternoon, at about 3:30pm, without reservations. The woman at the front desk was cordial enough, though seemingly ready for the day to be done. She armed us with door cards and directions to our room - down a flight of stairs. There is no elevator on the property.
Upon entering the room it appeared housekeeping hadn't been there yet. The beds were made, but there was food left on the dresser, a crib left unmade in the corner and the bathroom counter hadn't been cleaned.
I called the front desk and was told the room was "guest ready" and was assured housekeeping had already cleaned the room. I suggested it wasn't ready for "this" guest and asked for another room. "Sure, just come back to the front desk and we'll give you another set of room keys." So, we shlept our luggage back up the stairs, back to the front desk only to be given keys for another room downstairs.
The second room was clean, but still had a "basement" feel to it. The window was slightly above grade so you got to see people's feet as they walked through the parking lot.
The bed was comfortable, the TV worked but on a 91+ degree day, the window air conditioner was necessary but quite noisy - to the point of keeping both of us up much of the night.
The continental breakfast was also so-so: mini-muffins, mini-bagels, typical orange/apple juice and a "make it yourself" waffle station.
For the price ($150/night) - I guess I expected better.

Room Tip: Ask for a room on the 2nd floor.
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SeattleNMNative
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
los angeles
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 29 July 2013

Our visit began with a booking screwup by Orbitz but was quickly resolved by the accommodating staff. We were given a first floor room as requested and my wife and golden retriever puppy enjoyed a comfortable two night stay tasting wine and sampling the cuisine of Walla Walla. Great location off the highway and close to al the downtown attractions.

Room Tip: Stay away from the ice machine areas. East rooms were quiet.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beemerguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ephrata, Washington, United States
2 reviews
4 of 5 bubbles Reviewed 23 July 2013

The location made it easy for walking to downtown. The staff was extremely professional and very friendly. Being it was a very hot weekend the air conditioning couldn't keep up and we were moved to a room that was perfect for the rest of our stay. We loved the pool and lemon water in the lobby-very refreshing on such a hot weekend.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Joleen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Rosa, California
1 review
5 of 5 bubbles Reviewed 23 July 2013

We had our BFF 12 year reunion this last weekend and 4 of us stayed in the Suite for 3 days. The room was extrememly clean, the beds were like sleeping on a cloud, the staff was professional and extremely personable. To the staff ..... THANK YOU! You were all the best and we hope to see you again next year. Kathy from Santa Rosa, California.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Walla Walla hotels
0.1 mi away
BEST WESTERN PLUS Walla Walla Suites Inn
1.2 mi away
Comfort Inn & Suites Walla Walla
0.3 mi away
Marcus Whitman Hotel & Conference Center
Show Prices
Show Prices
Show Prices
1.9 mi away
Hampton Inn & Suites Walla Walla
0.5 mi away
Courtyard Walla Walla
Courtyard Walla Walla
#4 of 14 in Walla Walla
4.5 of 5 bubbles 143 reviews
1.3 mi away
Holiday Inn Express Walla Walla
Show Prices
Show Prices
Show Prices

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 520 N 2nd Ave, Walla Walla, WA 99362-1879 (Formerly Walla Walla Inn)
Phone Number:
Region: United States > Washington > Walla Walla
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Walla Walla
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LaQuinta, Travel Republic (UK), Hotels.com, Expedia, Choice Hotels, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Walla Walla Hotel Walla Walla
Walla La Quinta
Walla Walla La Quinta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing