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“Worst stay ever in a hotel- wouldn't stay there enough if it was free”

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Quality Inn & Suites
Ranked #8 of 15 Hotels in Walla Walla
Hawaii
1 review
“Worst stay ever in a hotel- wouldn't stay there enough if it was free”
Reviewed 23 March 2010

Very thin walls/ceilings/floors- I knew when the people above me got up, when they went to the bathroom, when they showered because that is all I could hear above me the whole time, along with them pacing/walking back and forth. First, checked in the room, dirty towels were left in the bathroom. Moved rooms hoping it would be more quieter, didn't matter still noisy and heard everything above me still along with a dirty bucket of water and a sponge left in the bathtub, dirty room and very unsat. Got no rest and worst stay ever in a hotel. Fitness center consisted of nothing but 3 machines, get some real workout equipment and make it into a small gym. Wouldn't recommend especially for the price they charge.

  • Stayed March 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank rbbrown18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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254 reviews from our community

Traveller rating
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    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Any
English first
Zillah WA
1 review
Reviewed 23 March 2010

My sister and I stayed at the Walla Walla, WA, La Quinta last weekend. We hadn't been in the area for years, and found this hotel quite easily since it's right off of the freeway. The check in staff was friendly, the hotel and room were clean. Upon retiring for the night, we were excited to see how comfortable the beds were. I have a lot of back pain, and I didn't wake up feeling stiff and sore. Since it was so quiet, actually slept in two extra hours. The pillows were very fluffy and full too.

In the morning, we were pleasantly greeted by "Kathy" who was manning the breakfast area. The menu had many selections that would fit any diet. Which is nice, since cereal alone doesn't really cut it. Even after I accidentally exploded a hard boiled egg in the microwave, Kathy was all smiles and cleaned it up quickly like it was no big deal.

I would most definitely stay here again. I have, and will continue to recommend it to anyone who is passing through the area!

  • Stayed March 2010, travelled with friends
    • Value
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Helpful?
Thank ZillahGirly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flagstaff, Arizona
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 24 February 2010

I've stayed at many La Quinta's throughout the country and was surprised to find that this was not your typical LaQuinta - and not in a good way. It was clearly built as something other than a La Quinta - it's pretty old .

There are notes EVERYWHERE asking you to rate them a "10" on the review LQ emails out.
It's far from a 10.

Carpets - need a good vaccuuming in the hallways.

Rooms - overall, fine but there were holes in the shower curtain! Wierd.
To use the microwave you have to unplug either the fridge or the tv. Wierd.

Breakfast - super mediocre. Ran out by 8:30 am.

I did like that the window opened!

  • Stayed February 2010, travelled on business
    • Value
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Helpful?
1 Thank FlagstaffMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Walla Walla hotels

The Rose City, OR
Level Contributor
6 reviews
5 hotel reviews
Reviewed 19 January 2010

My daughter and I visited Walla Walla for the first time this past weekend [17 Jan. 2010]. We stayed with a friend of a friend near the college, but they have cats (we didn’t know that) and my daughter’s allergy induced asthma kicked in to the point of needing to take her to the local Emergency Room at 3 am. The ER doc strongly suggested we not go back there to sleep, so at 5 am we drove around foggy Walla Walla looking for a place to stay. One place wouldn’t answer the night bell. One place said “No!” to every question thru the intercom no matter what my question. And, GET THIS: the Best Western said, AND I QUOTE: “I can’t give you a room at this hour. Come back at 3 pm when it’s time for check in.” I explained that my daughter had a severe allergic reaction to the cats in the home where we were guests, that we could NOT return there to sleep, and that we needed a room because we’d just come from the hospital emergency room. He repeated that he could not give us a room at 5 o’clock in the morning and that we’d have to check in, like everybody else, after 3 pm. We sat in the car in the fog in the parking lot and tried to think of how we could sleep in IT. I never felt so alone and defeated. I was thinking, aren’t hotels and motels in the business of renting rooms to people regardless of the hour? What does it matter, REALLY, what time it is? It’s not like they had “No Vacancy” which would have been an entirely different matter. It was La Quinta who said, “Oh-my-Sure! We’ve got a room for you. No problem. Would you prefer one king or two queens?” and in minutes we were in bed asleep after quite a harrowing night, especially for my daughter--- who was in such distress from not being able to breathe that at the hospital they took one look at her and whisked her back inside the emergency room so fast I had to trot to follow them in. Thank you LaQuinta! You can be sure I’ll be telling THIS story to every friend, co-worker, and relative for the next three months. Best Western better take another look at their corporate policies. We are so grateful to LaQuinta in Walla Walla. They deserve our repeat business, to my way of thinking….

  • Stayed January 2010, travelled with family
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Helpful?
Thank Rubytwosday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northwest
Level Contributor
1 review
Reviewed 13 January 2010

We were very pleased with this Hotel. The desk receptionist was most pleasant. My husband had recently sustained a knee injury and was wearing a brace. The receptionist put us in a very nice room with a tub so he could soak his knee. The room was nicely appointed and very clean. Our stay exceeded our expectations. We were there for a Wine Tasting event at Sapolil Cellars on Main St in heart of downtown Walla-Walla...an excellent winery! The Hotel is in walking distance of downtown and several excellent restaurants.

  • Stayed December 2009, travelled as a couple
    • Value
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Helpful?
Thank DiveTrippin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2009

While the room was not exceptional, I found the beds to be terrific! We had two queen beds with four of the best pillows I have ever encountered on each bed in any hotel I have stayed at. It was the first time I have slept in a hotel bed where I didn't wake up with a shoulder ache. As I am a side sleeper, the bed was soft enough to make for a excellent night sleep. First really good sleep I have had in the last 7 days of travelling. In fact, I asked for info on where I could buy their pillows: Standard Texile. Free breakfast was so-so, usual continental fare: cereal, boiled eggs (already peeled ... I wonder who peeled all those eggs??), bagel, small rolls, toast, etc.

  • Stayed August 2009, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank traveler94507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
149 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 13 August 2009

This place pretty much epitomizes the mediocrity of kind the overpriced lodgings you’re apt to find in most any American city or town anymore. The free breakfast is ho-hum. The smallish rooms are ho-hum. The desk’s advice on where to eat in town is ho-hum. The upside is that it all helps put you to sleep. Which is the point after all, yes?

On the other hand, this is the motel made quasi-famous in the Mike Birbiglia comedy act “Sleepwalk with Me.” Have fun trying to figure out which room Mike was in when he leaped out a (closed) window and landed on the lawn - all while sleepwalking!

  • Stayed August 2009, travelled on business
    • Value
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Helpful?
1 Thank Buck_Fievre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 520 N 2nd Ave, Walla Walla, WA 99362-1879 (Formerly Walla Walla Inn)
Phone Number:
Region: United States > Washington > Walla Walla
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Walla Walla
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
La Quinta Walla Walla Hotel Walla Walla
Walla La Quinta
Walla Walla La Quinta

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