My wife and came here for our anniversary and this hotel exceeded all our expectations! Check in was quick and they accommodated our early arrival. We booked one of the "value king" rooms, which was nice but a bit small. Our room was on the far corner and we immediately found problems connecting to the internet. We called the front desk and they reset their router, but still no connection. I ended up taking my ipad down to front desk it connected with no problem. The manager on duty, johnathon, came to the rescue! He promptly moved us to a suite and personally escorted me to the room to ensure no internet problems. He also called a short time later to ensure we were good with the room. I was really impressed with the professional customer orientation of this hotel staff. There's more! The manager not only gave us the upgrade room for the same price, but he also deducted $30 from our bill for the inconvenience. I highly recommend this hotel.
- Official Description (provided by the hotel):
- Built in 1928 through a community labor of love, The Marcus Whitman Hotel & Conference Center - named "2015 Hotel of the Year" by the Washington State Wine Commission - is a downtown Walla Walla landmark where history and luxury intertwine. The property was fully renovated in 2001 and restored to its original grandeur, while adding modern updates to provide a truly luxurious experience for today's traveler. The full grounds include a 133-room hotel with luxury suites, a state-of-the art conference center featuring grand renaissance ballrooms, six on-site wine tasting rooms, and the award-winning The Marc Restaurant - recently named "Restaurant of the Year" by the Washington State Wine Commission - and The Vineyard Lounge. ... more less
- Reservation Options:
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- Also Known As:
- Marcus Whitman Hotel Walla Walla
- Marcus Whitman Hotel And Conference Center
- Marcus Whitman Walla