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“excellent service and nice, clean property”

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Hampton Inn & Suites Walla Walla
Ranked #2 of 14 Hotels in Walla Walla
Certificate of Excellence
Great Falls, Montana
Level Contributor
85 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“excellent service and nice, clean property”
Reviewed 18 May 2014

I selected the hotel due to a leisure weekend road-trip. I had a great check-in experience after a long day of travel. Excellent choice of room and also good recognition of Honors status. Another nice treat was some advice on wine tasting rooms and discount card. I was very pleased with my stay and would definitely stay here again

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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551 reviews from our community

Traveller rating
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    165
    31
    11
    3
See reviews for
156
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
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English first
Seattle, Washington
Level Contributor
137 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 13 May 2014

Hampton Inn is one of those hotel chains we trust and this hotel did not let us down. Recently constructed, the hotel is clean and is operated by pleasant staff. The room is adequate. I guess the number one reason I can't give this property a higher rating is its construction.

Built completely of wood, you are sure to hear little Billy above you and little Sally crying below. What time you want to wake up is not important -- what time little Billy wants to wake up and start jumping jacks (or whatever that kid was doing) is when everyone in a six-room radius wakes up.

It will make you long for the days when "good" hotels had concrete floors.

Nothing to complain about, however, the hotel met our expectations and we would stay there again.

Room Tip: If you can get a top-floor room, go for it.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 May 2014

I stayed on business. The room, staff, facility and breakfast were all very good. I'm rather particular about the lighting and seating for the desk. They were OK but a more functional "office" chair would be preferred and lighting that was higher to better light the workspace without glare would be desirable.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Gary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anacortes, Washington, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 May 2014

I've stayed two times at this hotel and its great! Friendly and helpful staff, extremely clean and rooms very comfy. The breakfast is extensive and plentiful. The location was very convenient for our needs. I'd definitely stay again!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Valora S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Everett, United States
1 review
Reviewed 7 May 2014

Friendly, helpful staff. Excellent breakfast. Very clean rooms. Arranged for our room to be near our friends. A short drive to town and convenient to wineries. Lots to do besides wineries--golf, historic sights, shopping, etc.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Bobbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Homer, Alaska
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 May 2014

This is the 2nd time we have stayed at this hotel. First time was fine, but this time we had dirty laundry hanging in the closet, candy stuck to the desk chair, and the beds were not completely made. The sheets were rumpled and not tucked in, and the pillows were haphazardly thrown on top...we wondered if the sheets were even changed. For as expensive as this hotel is...much higher than Hamptons in other cities, we expected more. Also the floor rumbled all night, we were told from washers and drierson the first floor...we were on the third floor. We are Hilton Honors members and have stayed all over in Hilton and Hampton hotels. This is probably the most disappointing visit we have ever had.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank datraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nate C, Manager at Hampton Inn & Suites Walla Walla, responded to this review, 6 May 2014
Thank you for your review. We are glad you chose our hotel during your stay here and we are very sorry the condition of your guestroom. We have discussed the issues with our housekeepers and apologize for the inconvenience. We hope the next time you are in the area you will stay with us again so we can have another chance at showing you what our warm Hamptonality is all about.

Kind Regards,

Nate Carlile
General Manager
509-525-1398
nate.carlile@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Homedale, United States
2 reviews
Reviewed 26 April 2014

This hotel was in great condition. The staff is very friendly and was helpful with any questions etc. The breakfast was healthy and had a good variety. We would definitely recommend this Hampton Inn for your vacation hotel.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Walla Walla

Property: Hampton Inn & Suites Walla Walla
Address: 1531 Kelly Pl, Walla Walla, WA 99362-8654
Phone Number:
Region: United States > Washington > Walla Walla
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Walla Walla
#2 Business Hotel in Walla Walla
#3 Family Hotel in Walla Walla
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Walla Walla 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Newest hotel in Walla Walla! The new Hampton Inn & Suites in Walla Walla, would love to have you as our guest! Our beautiful breakfast/ lobby area and gorgeous rooms will welcome you home after a hard day of work or play. Enjoy a nice work out in our fitness room, or relax in our outdoor heated pool and hot tub. Join Hilton Honors to make sure you get your points and miles! ... more   less 
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Also Known As:
Hampton Inn And Suites Walla Walla
Hampton Inn & Suites Walla Walla Hotel Walla Walla

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