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“Quiet and comfortable”

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Holiday Inn Express Walla Walla
Ranked #5 of 15 Hotels in Walla Walla
Certificate of Excellence
Pacific North-wet
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Quiet and comfortable”
Reviewed 28 May 2013

We stayed at the HIE Walla Walla over a busy Memorial Day weekend. Although the hotel was full, our room facing the parking lot and Highway 12 was quiet. Beds were comfortable, the room was clean and the free breakfast was pretty good. On such a busy weekend, the breakfast room was crowded and food went quickly. The breakfast room attendant did a good job replenishing the food, though the hotel might want to add a second person on mornings when the hotel is totally booked. A manager did help on two mornings, but she should have tied back her long hair while attending to the coffee bar (for health reasons).

Free in-room wi-fi was fast enough to watch a little Netflix on my iPad while my husband read his email on his phone.

The bathroom in Room 206 does have a little mold problem starting on the floor by the tub. The curved shower rod was installed incorrectly, which prevents the shower curtain from closing all the way. It was installed so the curve makes a "U", causing the shower curtain to slide to the middle, exposing the floor to shower spray. HIE Walla Walla may want to reinstall the rod correctly to prevent some upcoming maintenance issues.

Stayed May 2013, travelled with family
Helpful?
Thank Kiwi_Cook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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348 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
Seattle, Washington
Level Contributor
167 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 26 May 2013

What a great find. The rooms are adequate, with easy access, and its close to downtown and many, many wineries. Best of all? They have a fabulous breakfast with a wide variety Everything was nicely cooked, hot and replaced when running low. Oh, did I mention it was included in the price of the room? Amazing value. Clean rooms, friendly staff.

Room Tip: Rooms above the ground floor are quieter..
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rowerbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seattle
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 May 2013

For all you folks who think you have to stay at the Marcus Whitman or Inn at Abeja, if these places are full try the Holiday Inn Express. Why you ask? I sometimes really enjoy staying at a place that exudes Americanna. The Holiday Inn Express was very clean that comes with a full breakfast. Have you ever seen a pancake machine? You go into the free breakfast room and there is an automatic pancake machine. Furthermore, the pancakes are really good. If you brought your own 100% maple syrup you would be in hog heaven. I actually really enjoyed this place, nice TV in the rooms with a comfy bed. Add a free cup of coffee in the morning and some pancakes and you are good to go. (The free breakfast includes alot more, I just got excited with the pancakes).

Room Tip: I just took the first room they gave me and was happy with it. I am an innkeeper's dream. This...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank candace8590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keizer, Oregon
1 review
Reviewed 14 May 2013

Co-worker and I stayed at another Walla Walla hotel, but moved here after one night. Jennifer at the front desk was super friendly and helpful! Breakfast is pretty good. The rooms are very clean and have a fridge and microwave. The staff here are great, from the general manger to the the house cleaning staff!! It is so nice to be greeted and smiled at when you are away from home for an extended period of time!! Keep up the good work Holiday Inn Express!!!f

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mtgrl1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 May 2013

Nice hotel. Breakfast was good and had any varieties to choose from. Ample parking even when the hotel was full. Felt secure and safe during our stay. Pool was relaxing and warm. Very accommodating to accessibility issues. They have lifts for both the pool and hot tub.

Rooms are a bit small for the price. We had four adults in the room. Never enough towels. Everyday only three towels and had to request more. Not a big deal but you would think after the first day they would have got the idea. Cookies and milk every night at 7pm. Great hotel for kids.

Room Tip: If you have four adults, ask for the Queen Suite not the Queen Executive.
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dolphins4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olympia, Washington
Level Contributor
6 reviews
Reviewed 13 May 2013

This hotel was a nice landing pad for our busy, but short, stay in Walla Walla. We were there for Spring Release which is so much fun! The hotel staff left the pool/hot tub open really late so we were able to swim and relax after we got in, well past midnight. The beds are comfy and our room was even set up with an extra cot which worked well for us as we had four people and would have needed to call for a cot anyway. The room was well appointed with a mini fridge and micro also.

The only downfalls were the price (more expensive for an event weekend) and the location. While it is right off of the highway, it really isn't realistically within walking distance to downtown. Cab rides weren't too expensive though so it was just fine!

Thanks HIE! We will be back!

Oh, I almost forgot. The manager was very friendly and assisted me in selling a 2nd room that I had booked but forgot to cancel in time. Since we were there for an event weekend they were able to sell my room for me which was nice!

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chelsi2786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gig Harbor, Washington
Level Contributor
131 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 29 April 2013

There are basically two places that we stay when in Walla Walla, and this is one of them. Realizing what kind of property this is, they do the job well. Rooms are clean, beds comfortable, ventilation relatively effective and quiet. Space is adequate. Location is good. Breakfast is standard, and acceptable. Staff is friendly. Price is about par, and reasonable for what you get. I appreciate the low profile pillows. There was no DVD player in our room.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TanMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Walla Walla, responded to this review, 10 July 2013
Dear TanMD,

We appreciate your feedback. Thank you so much for taking the time to recognize our staff and breakfast selections. Our aim is to provide all of our guest’s great customer service with a unique and memorable experience. However, I apologize if some of the room amenities you received was less than satisfactory. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Thank you again for your review, and we look forward to welcoming you next time you are here for leisure or business.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Walla Walla

Property: Holiday Inn Express Walla Walla
Address: 1433 W Pine St, Walla Walla, WA 99362-9497
Phone Number:
Region: United States > Washington > Walla Walla
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Walla Walla
#5 Romantic Hotel in Walla Walla
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Walla Walla 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Surrounded by wineries,and vineyards,the Holiday Inn Express Hotel welcomes you. Whether you are here for business or pleasure, our location offers easy access to all this community has to offer. The Balloon Stampede, Winery Barrel Tastings, graduations/ events, Walla Walla County Fair, sporting events, art, car and horse shows are a few events held in our historical town. We have 81 spacious rooms, an indoor pool and spa, 24-hour fitness room and business center. We serve a complimentary super deluxe Continental breakfast and every night we make fresh baked cookies and milk. All of our rooms offer either king or queen size beds, microwaves, mini-fridges, irons and ironing boards. Corporate travelers enjoy over-sized desks and ergonomic chairs plus free high-speed wireless and hard wired Internet access. Whether you are in town to sample one of our award winning wines, visiting our beautiful historic downtown , or just getting away to relax, Walla Walla and the Holiday Inn Express have just what you need!! Stay smart at the totally smoke free Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Walla Walla Hotel Walla Walla
Holiday Inn Walla Walla
Walla Walla Holiday Inn

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