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“Love the view of Fountain Square. Pricey but prime location.” 4 of 5 bubbles
Review of The Westin Cincinnati

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The Westin Cincinnati
Ranked #14 of 47 Hotels in Cincinnati
Certificate of Excellence
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Love the view of Fountain Square. Pricey but prime location.”
4 of 5 bubbles Reviewed 21 December 2013 via mobile

We booked this to go skating at Fountain Square. The hotel is clean and the staff is friendly. The rooms are pricey and rooms could be nicer for the price. This hotel is great because of the location.

  • Stayed December 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PeaceMother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (243)
Date | Rating
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English first
Reading, United Kingdom
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 20 December 2013

I travel a great deal for business and last week found myself at the Cincinnati Westin. Generally, I kile the Westin chain - the hotels are well appointed and service is good. This one is no exception. The location is excellent - right at the central square and a short walk to a couple of department stroes and some pleasant restaurants. We held a two day meeting there and the staff were extremely helpful with nothing too much trouble. They don't have a restaurant or business centre per se, but the hotel is in a mini-maill which has a good sandwich restaurant and a Kinko for food and business supplies needs. All in all, good for a business trip.

One last thing - the advertising makes a big play of the beds and bedding. I have to say it was excellent. :)

Room Tip: One overlooking the square will have a good view (there was an ice rink in December).
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  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nick21Brussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 15 December 2013 via mobile

My husband and I stayed at the Westin while we were in Cincinnati for a concert. The rooms were basic. The decor was boring. The pool and workout area was basic. The pool was a bit small and the hot tub was tiny. The hotel staff was courteous, we did not eat the food we found it too expensive, however I had a muffin and some coffee from the coffee shop and the coffee wasn't too great but the muffin was pretty good. (If you want good coffee there's a Starbucks across the street from the valet entrance within walking distance from the hotel) The shower feels great but doesn't offer much pressure. The valet service was very nice and courteous. The bar was pretty nice and the staff were very nice and helpful. Overall our stay at the Westin was pretty good. I would say a bit overpriced. If you book, go through Expedia they are much cheaper but the downside is you can't cancel and not be charged for your reservation. But overall our experience was pretty good. We might consider staying again in the future when we come to see the Newport aquarium and the Cincinnati museum center.

Stayed December 2013
Helpful?
Thank Kam J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
2 reviews
5 of 5 bubbles Reviewed 12 December 2013

I always stay at the Westin when I travel to Cincinnati. Great location, love the heavenly bed, and just tried the fresh salads at Ingredients in the lobby. Nice to have a healthy choice if you want it!

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank crckristin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
1 review
5 of 5 bubbles Reviewed 11 December 2013

Our company held it's annual holiday party at the Westin this year and it was a knock out hit with employees and stakeholders alike. We've been doing annual company parties for over 15 years and this was our first year at the Cincinnati Westin. The catering sales manager, event coordinators, AV techs, group sales coordinators, and catering staff did a wonderful job at making sure every "i" was dotted and every "t" was crossed. It was a wonderful experience all around from ballroom gala, to overnight stays, a board meeting, and employee conference. We spent several days celebrating and meeting at the Westin and could not have asked for a more professional and skilled staff to meet our every need. Would highly recommend this venue for weddings, corporate events, and more. Kudos to the Westin Cincinnati for a wonderful job.

Room Tip: The fountain square view is a must! Sleep well in comfy beds while watching city ice skating and mor...
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  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Indiana
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

We stayed at this Westin the night before the Colts-Bengals game last weekend. They offer complimentary late checkout, which is a great feature, except for the fact our rooms weren't clean and ready for us when we arrived around 5pm. They held our bags and we went across the street to Macy's to shop until the rooms were available. When I got to my 9th floor room, I realized that they had assigned a room to us that was not only right next door to the ice machine, but also directly across from four elevators. I immediately went back downstairs to request a quieter room, and they accommodated us quickly and politely. We were able to check in around six, and then enjoyed a cocktail in the lobby bar. Rooms are spacious and clean. The bed is very comfortable and updated. We were able to walk to the waterfront area to enjoy a great meal.

I would stay at this hotel again-it was an enjoyable experience and except for our inability to check in at a reasonable time, it was nothing but positive..

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RunningMom47201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 8 December 2013

I've stayed at the Westin Cincy many times over the years for work. (Most recently in October.) The Cincy market honestly hadn't offered much by way of competition - most of the other nearby hotels are serviceable at best. I stayed here for the points, even over better hotels (cough, 21c, cough).

The pluses:
- The Starwood points, and the associated Starwood service. Everyone has been wonderful here.
- The location. The hotel is walkable to all the great things (and companies) in downtown Cincy. (All the stadiums, several museums, etc.) Downtown has improved drastically over the years - there's a lot more food options now than there were just two/three years ago.
- The rooms are large and comfortable

The minuses:
- The rooms are getting shabby. The carpet's stained, walls scuffed, they're showing their age. The rooms on the Plaza can be loud if there's an event happening there. With the nearby hotels either getting renovated or being new, it's time for the Westin to upgrade.
- The pool and gym are tiny. Trying to swim laps in the pool is a joke... and yet, boy, did I try.

  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CAHoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcharlton, Manager at The Westin Cincinnati, responded to this review, 10 December 2013
Thank you for taking the time to complete a review regarding your experience at the Westin Cincinnati over the last several years. We take pride in personal and engaging manner in which our associates genuinely care for our guests. We are very please to share with you our guest room renvations will begin in November 2014 and are hoping to have a show room available for viewing in a few short months. We appreciate your continued loyalty and look forward to sharing our new look. Stay well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Cincinnati

Property: The Westin Cincinnati
Address: 21 E 5th St, Cincinnati, OH 45202-3114
Region: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Cincinnati
#7 Romantic Hotel in Cincinnati
#12 Business Hotel in Cincinnati
#16 Family Hotel in Cincinnati
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Cincinnati 4*
Number of rooms: 456
Official Description (provided by the hotel):
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Agoda and Odigeo so you can book your The Westin Cincinnati reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio

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