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“Nice beds”

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The Westin Cincinnati
Ranked #15 of 51 Hotels in Cincinnati
Dayton, Ohio
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Nice beds”
Reviewed 6 May 2014

The location of the hotel is very good. The rooms are comfortable, but nothing special. The rooms don't have any outlets or smart phones, or laptops on any of the tables surfaces or light fixtures. The rooms have outstanding beds. You sleep like a baby. I would stay again in this hotel, even though I would charge my mobile in the lower wall outlets.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJB722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcharlton, Manager at The Westin Cincinnati, responded to this review, 9 May 2014
Thank you for taking the time to post a review regarding your recent stay at the Westin Cincinnati. We look forward to welcoming you back in the very near future. Stay well.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Marietta, GA
Level 3 Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 May 2014 via mobile

We stayed at this Westin overnight on a road trip, and I'm sad to say that I was really disappointed. We are Starwood Preferred Guest members, and we are typically very pleased with Starwood properties. This hotel just wasn't up to usual Westin standards. The hallways were so sterile in decor that it was almost creepy. Then the room itself was in need of a rehab. The bathroom counter was missing a chunk of granite, and there was lots of chipped paint. The bed was fine, and the bathroom did have a rainfall shower head, which is a nice touch. But I expect much better for what I paid. The parking fee is quite high, but that is typical of a hotel inside a large city. We were supposed to stay here on our drive back home, but we opted to skip it for a hotel that was a much better value.

Stayed May 2014, travelled as a couple
Helpful?
Thank ead979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcharlton, Manager at The Westin Cincinnati, responded to this review, 9 May 2014
We appreciate your feedback regarding your recent stay at the Westin Cincinnati. We would love to have the opportunity to address your concerns directly and have the opportunity to have you as our guest on your return travels. At your convenience, please contact us at jeff.charlton@westin.com. Stay well.
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1 review
Reviewed 4 May 2014

Hotel-good location, but nothing exceptional. There is really no good dining place within the hotel and no room service. The hotel is very "business like" nothing posh or pretty.

Rooms-clean, but just very standard. Nothing great about them. Shower heads are not "women who don't want to get their hair wet" friendly. Bring a shower cap. Beds are comfortable.

Proximity-the location is great there is a Morton's, McCormick and Schmicks etc nearby- walkable. Saks and Macy's is also very close and within walking distance.

Noise- if you are planning your stay here on a weekend BEWARE!! There is apparently a new club very close nearby who plays the music and base VERY loud until 2:00-2:30 in the morning. I had a fountain view room and it was like the club was right in the next room. RIDICULOUS! You spend $250 a night for a hotel and you can't have peace and quiet in your room? Rest assured though- the hotel will atleast offer you ear plugs. Seriously. Ear plugs?

All of the before mentioned items could probably be overlooked with the exception of the noise. It is utterly ridiculous! This isn't Las Vegas. It's Cincinnati! People do sleep.

I stayed in the city once before at the Hilton Netherland. I HIGHLY recommend that hotel over this for overall better rooms and atmpsphere- although I can't speak to the noise there due to the new club.

For a WESTIN- this location just doesn't add up.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muggy506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcharlton, Manager at The Westin Cincinnati, responded to this review, 6 May 2014
Thank you for taking the time to complete a reveiw about your recent experience at the Westin Cincinnati as your feedback is very important to us. We would appreciate the opportunity to address your concerns directly, and ask, at your convenience to contact our Director of Operations at jeff.charlton@westin.com. Stay well.
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Brooklyn, NY
Level 4 Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 April 2014

This hotel is directly across from Fountain Square. It is one of the best choices for a stay in downtown Cincinnati. It is reliable Westin -- solid, nothing exciting, but fairly nice and predictable for the most part, especially for business people (of which there are a surprisingly large amount visiting Cincinnati every time I visit).

The first level off the street is a bit odd, with mostly empty space in an atrium shared with other businesses (including a FedEx Kinko's). There are doormen only on the Vine St. side. You're on your own on the 5th St. side, where on the street, you might find tourists, business people, regular folks, or quite likely, one of the quirky types (many homeless) wandering the streets of downtown Cincinnati. In the area generally, you won't feel unsafe, but you will be wary walking around. And you'll only feel relief once you're up one level in the check-in lobby. That space is comfortable, and the re-designed bar is nice.

The rooms are typical Westin, with the views towards Fountain Square generally better, though some high-floor views towards the river can be nice too. Every one I have stayed in has been clean and comfortable.

The restaurant for breakfast is fine, but nothing special. Vine St. has a few good choices for lunch or dinner, including a McCormick & Schmick's in the building.

Although the area is somewhat seedy, I do suggest exploring a bit. The city has an interesting feel, and there are some good bars and restaurants (and a few shops, though not many) nearby. Go up Vine and Walter for the most choices. Down towards the river and to the East there are also some nice buildings and museums. Otherwise, you'll need a car to explore more broadly.

I will continue to stay here for every business trip to Cincinnati.

Room Tip: Ask for a high-floor with a view and good light.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FlySwim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcharlton, Manager at The Westin Cincinnati, responded to this review, 2 May 2014
Thank you for taking the time to post a reveiw about your experience staying at the Westin and your visits to Cincinnati. We are delighted to be your choice hotel whenever your travel brings you to the Queen City. We would appreciate you letting us know of your next upcoming reservation so that we may welcome you back personally. Stay well.
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Cincinnati, Ohio
Level 5 Contributor
52 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 April 2014

This is my favorite hotel in Cincinnati. I've stayed at all of them except for the new 21C. This is also the only half-way decent chain hotel in downtown. The rooms are nice and large and the Westin heavenly bedding is ALWAYS reliably comfortable. Breakfast was fantastic. The location is prime too - right across the street from Fountain Square and easily within walking distance to the Bengals and Reds.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcharlton, Manager at The Westin Cincinnati, responded to this review, 25 April 2014
Thank you for taking the time to post such a nice review about your experience at the Westin Cincinnati. Our team genuinely appreciates the feedback and delighted to know their efforts created a memorable stay. We look forward to welcoming you back on your next visit. Stay well.
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Wildwood, Missouri
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 April 2014 via mobile

Great staff. Great location. I left my charger in room. And staff was really great at getting it back to me. I have stayed in other hotels and had horrible experience with staff. But this one deserves a thumbs up. Housekeeping staffs were really great.

Stayed March 2014, travelled solo
Helpful?
1 Thank Trip11085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcharlton, Manager at The Westin Cincinnati, responded to this review, 22 April 2014
We appreciate you taking the time to post a review regarding the Westin Cincinnati and the fantastic "5-Star" rating. Our team is delighted to hear that their commitment to providing great service generates a memorable experience. Please let us know when your travels bring you back to Cincinnati. Stay well.
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Morehead, Kentucky, USA
Level 4 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 April 2014

My wife and I come here for quick getaway weekends, we have never been disappointed. This Westin is easy to get to, plenty of restaurants and shopping within walking distance. Quick note: They sometimes offer $99.00 per night rooms. Thanks GW

Room Tip: Fountain Square View
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jcharlton, Manager at The Westin Cincinnati, responded to this review, 22 April 2014
Thank you for taking the time to post a review regarding you experiences with the Westin Cincinnati. We truly appreciate you choosing us as your destination preference when staying in the Queen City. We look forward to welcoming you back in the very near future. Stay well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Cincinnati

Property: The Westin Cincinnati
Address: 21 E 5th St, Cincinnati, OH 45202-3114
Region: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Cincinnati
#7 Romantic Hotel in Cincinnati
#12 Business Hotel in Cincinnati
#16 Family Hotel in Cincinnati
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Cincinnati 4*
Number of rooms: 456
Official Description (provided by the hotel):
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. ... more   less 
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Also Known As:
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio

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