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“Good room, not so good restaurant”

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Kingsgate Marriott Conference Center at the University of Cincinnati
Ranked #19 of 50 Hotels in Cincinnati
Certificate of Excellence
Winter Park, Florida
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good room, not so good restaurant”
Reviewed 19 December 2013

I was in this hotel because of a business commitment at the university, and it is convenient to that venue. The room is ample for two, and has a standard bathroom setup. The restaurant is acceptable, but in fairness to them it snowed when I was there, and the staff seemed overworked for a Monday dinner shift. The breakfast the next worming was fine, and I strongly suggest the full buffet.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nukeprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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277 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
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English first
Davison, Michigan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 December 2013

We were in town for a conference being held at a local hospital. We were staying in town for a medical appointment as well. We needed the fridge for medical food/medication. We had many problems starting with the parking, the front desk issued ticket did not work and we couldn't get out. Then are refrigerator quit and they brought us one that was on a timer every 2 hours..totally unacceptable. We lost all the meds & food we brought. The next day our room was never cleaned, well it was with STAINED sheets, towels thrown on the counter, and forget cups or glasses. Then the toilet overflowed, called the front desk for assistance, the dropped of supplies and told my husband " Have a good night"..YEP we pd $500 to plunge a toilet. After emailing a full complaint they offered a $50 food voucher, so we used that and because we did they added gratuity ( we were a party of 2) was told that is all they could do, contacted the General Manager she gave us 10,000 points ( equal to $65) after miss charging my account as well. She feels no other compensation is due. Completely disgusted with room & staff = NEVER AGAIN!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Scholeigh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danvers
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 November 2013

We have stayed at this hotel twice. Its a pretty standard Marriott, meaning good sized rooms, comfy beds and smallish bathrooms. Parking is in the hotel and reasonable at $10/day

Staff has been great both times we've been there - very helpful.

Vibe is pretty nice as its mix of students, parents, medical professionals and some sports folks (Bengals were playing in town and stay there).

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 13 October 2013 via mobile

Our conference was hosted here, but I wasn't able to get a room here for my entire stay so I booked the nearby Hampton Inn. After attending several events at the Kingsgate, it was clear that the Hampton can't compare. The Kingsgate has dining options, valet parking, and a lounge. Located within walking distance to campus, the Kingsgate also has a shuttle to further locations and a University shuttle runs every 10 minutes. The staff here is welcoming and friendly. The buffet breakfast is huge. There's no question where I'll stay the next time I visit the University of Cincinnati...the Kingsgate Marriott.

Stayed October 2013, travelled on business
Helpful?
2 Thank KelCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bowling Green, Ohio, United States
1 review
Reviewed 1 October 2013

The Ohio Nurses Student Association recently hosted their annual convention at this hotel and we were all very impressed by the facilities offered and the incredibly kind and accommodating staff. The rooms were very comfortable and relaxing, the food was delicious, the ballrooms were perfect for the event we were hosting, the staff were very prompt and quick to offer their services, especially with technological assistance. Overall a great convention that I would highly recommend to anyone interested in hosting their own business meeting or merely looking for a place to stay for the night.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sellersburg, Indiana
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 October 2013

My family and I went for a weekend of baseball. I chose the hotel for several reasons. One being it had good rating. When we arrived the room was not up to par. The desk was clearly dirty, the shower head was broke and there was a hair on the toiletries in the room. When we went to breakfast at Caminetto the service was horrible. The sever asked if our breakfast was included in our room rate. When we told her no she shut down. It took forever for her to bring menus and she never offered one for my nine year old son. Once we actually got our food (we did not opt for the buffet) my eggs were raw. When I told the server she acted like I was being rude! I can say I will not stay at the hotel again. If you plan on visiting the city for a family vacation I would pay a little more and stay downtown.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DENSFAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pensacola, Florida
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 30 September 2013

This was your typical big hotel, but with lots of groups. They don't offer one thing extra or special even by their own descriptions. We kept saying, "Even Motel 6 gives you.....free coffee, wifi, air conditioning." Neither of us slept well on the hard bed with the weird AC that left the room stuffy. The bathroom was very small. In the morning, we found a box with some coffee stuff in it, but it was the same cheap stuff in every cheap motel in the US, except that they only give you ONE cup of regular coffee, and charge for anything more. I wouldn't stay here again. There's no pool, no jacuzzi, no free breakfast. Housekeeping played very loud music while she worked. There was free parking and it's pretty enough. And it's very close to the zoo.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LNunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kingsgate Marriott Conference Center at the University of Cincinnati

Property: Kingsgate Marriott Conference Center at the University of Cincinnati
Address: 151 Goodman St, Cincinnati, OH 45219-2105
Region: United States > Ohio > Cincinnati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Business Hotel in Cincinnati
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Kingsgate Marriott Conference Center at the University of Cincinnati 3.5*
Number of rooms: 206
Official Description (provided by the hotel):
Discover unparalleled service and convenience at the Kingsgate Marriott Conference Center, a hotel near the University of Cincinnati. Located on campus, this Cincinnati hotel showcases modern décor and stylish meeting spaces to create a unique setting for business or leisure. Delight in our inviting lobby fireplace as you make your way to renovated rooms with 37" flat-screen TVs. With celebrated service and flexible space, the Kingsgate Marriott is a premier conference destination in one of the fastest growing tourist regions, and this hotel also conveniently located near several Cincinnati hospitals. As a responsible meeting choice, this hotel presents 26 meeting rooms, complimentary wireless Internet, green meeting space and over 20,000 square feet of Cincinnati, OH hotel gathering space highlighted by two amphitheaters. Take advantage of our complimentary shuttle access and entry to the award-winning recreational facility on campus from this Cincinnati University hotel. ... more   less 
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Also Known As:
Marriott Kingsgate Conference Hotel
Marriott Conference Center Cincinnati
Marriott Cincinnati
Cincinnati Marriott
Kingsgate Marriott Conference Center At The University Of Cincinnati Ohio

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