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“Great Place to Stay! Service is excellent!”

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Residence Inn by Marriott Cincinnati Downtown/The Phelps
Ranked #2 of 51 Hotels in Cincinnati
Certificate of Excellence
Reviewed 2 August 2012

As a hotel employee, I am very picky where we stay!

After reading the reviews and doing my researching, we selected the Residence Inn for our weekend get-a-way to Cincinnati at the end of July. Upon arrival we were greeted by hotel staff outside and as soon as we walk through the doors. Check in was speedy and the clerk was very friendly showing us to the elevators! The rooms are very spacious and updated completely! We visited the bar the first night of our stay and enjoyed the food and the service again! The complimentary breakfast offered each morning had a great variety and the STAFF was awesome! They were busy during the breakfast times, but it seemed that every department pitched in to help! This is an exceptional hotel when it comes to service!

  • Stayed: July 2012, travelled as a couple
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1  Thank LatinaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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656 - 662 of 758 reviews

Reviewed 31 July 2012

We do so much traveling as a family for business and pleasure, and this has to be by far the best stay we have had at any chain in any city or country. The staff were fabulous and so very helpful and friendly. The hotel was clean and the rooms were wonderful. The grounds and scenery were lovely. The complimentary breakfast was good. The service from the staff would alone make this our first choice to visit again. Better than five stars...thank you !!!!!

  • Stayed: July 2012, travelled on business
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1  Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

I have traveled often to Cincinnati over the years and this hotel was by far the best place I have stayed. Generally go for Red's game and location was a short walk to GABP. Hotel very clean, staff outstanding - overall great experience. Safe area. Will stay no where else in Cincinnati going forward.

  • Stayed: July 2012, travelled with family
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3  Thank TOLOH05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2012

This is an exceptional hotel. Outstanding suite with excellent services. Location is very good in front of Lyltle Park and next to Taft Museum.

  • Stayed: June 2012, travelled with family
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2  Thank maturetraveler9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2012

Driving up to this newly renovated downtown hotel was the first of many wonderful experiences. Fourth street is not busy in front of Lytle Park and there is plenty of space to unload - although you don't need to - the bell hops will bend over backward to make your stay as pleasant as possible.

We arrived shortly before noon on our check-in (over 3 hours before regular check-in), and the front desk specially called housekeeping staff to prepare our room. The room was prepared, the bell hops had our luggage in the room and set out, before we could sit down to enjoy the well furnished lobby. A++++ service! The staff could not be more polite and attentive - even the housekeeping staff working in the halls throughout the day were exceptionally polite.

Already blown away before we got to the room, which certainly did not disappoint. High end furnishings, upscale decor, and the more comfortable beds I have ever slept in.

The location is perfect for downtown activities - 5 minute walk to ballpark, 20 to Paul Brown, 10 minutes to Fountain Square - not to mention Lytle Park and Taft Art Museum literally across the street.

Do yourself a favor, splurge and stay at this location if you are staying in Cincinnati.

Room Tip: Go for the 2-bedroom suites - they are the best rooms in the hotel.
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  • Stayed: July 2012, travelled with family
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2  Thank BrockS555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2012

Our one night stay at the Residence Inn in downtown Cincinnati in July was much more upscale than anticipated. The staff greeted us warmly, the room was extra clean and very spacious and overlooked a small park. We were surprised to see a very complete bar food menu, and even surprised to see a full bar. There's outdoor seating on the front porch and a charming patio with fountain in the rear. We would have parked at the hotel if we had realized how close it is to the Great American Ball Park. Valet parking is efficient and necessary. The full breakfast in the morning was hot, delicious and extra convenient. We think all hotels should include this kind of breakfast in their rates. Marriott is doing things very well at this Residence Inn.

Room Tip: The front rooms have a pretty view, but there was noise from a music concert on the Riverfront till...
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  • Stayed: July 2012, travelled as a couple
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1  Thank KathieColumbus_Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2012

I admit I wasn't excited when we booked a Residence Inn in downtown Cincy as we usually stay at "fancier" hotels there, but WOW was this place lovely!! It's on a quiet street across from Lytle Park in what was originally a historic (elegant) apt. Bldg. Marriott outdid themselves in making this place a really functional and comfortable hotel.
We had a 1 bdrm suite which was super spacious. The kitchen was fully equipped inc granite countertops! The large flat screen TV in the living room was on a turntable so you could see it from the 2 person table, kitchen or desk. The bedroom also had a large flat screen. This place would be great for long-term travelers as well as families with kids (I was there for a girls' wknd).

They have a cozy bar with a nice selection of food- we opted to just stay there to eat and have cocktails. All the people working in the bar were very friendly. A gentleman named Dane created some lovely Mojitos and was nice company- very customer service oriented. They had the breakfast buffet near this area and it was excellent! Not your usual runny eggs. Great selection prepared by someone who cared it was good.
Lovely courtyard with a fountain was outside our window- totally charming.

Valet parking was only $20, a real deal in a second tier city!

Really nice fitness center, too.

I heartily recommend this place!!

  • Stayed: July 2012
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1  Thank MackinacMegan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn by Marriott Cincinnati Downtown/The Phelps

Address: 506 E 4th St, Cincinnati, OH 45202-3303
Region: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Cincinnati
#3 Business Hotel in Cincinnati
Price Range: £115 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn by Marriott Cincinnati Downtown/The Phelps 3*
Number of rooms: 134
Official Description (provided by the hotel):
Housed in the historic Phelps Building in the heart of downtown Cincinnati's business district, Residence Inn by Marriott Cincinnati Downtown/The Phelps is an extended-stay Cincinnati hotel that blends old-world splendor with modern amenities. Come stay with us and enjoy our comfortable accommodations, whether you're traveling for business or for pleasure. Our Cincinnati extended-stay hotel is an all-suite hotel featuring free daily breakfast, a fitness center, complimentary Wi-Fi, a business center and meeting rooms, and an ideal location close to Downtown Cincinnati's top businesses and attractions. Great American Ballpark, Jack Cincinnati Casino, Duke Energy Convention Center, and more are close by. ... more   less 
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Also Known As:
Residence Inn Cincinnati Downtown Hotel Cincinnati
Residence Inn By Marriott Cincinnati Downtown/The Phelps Ohio

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