I stayed here back in January while in Cincinnati for business and I have no complaints. The lobby is warm and inviting (pretty fireplace and comfy sofas) and I wound up sitting there to answer emails when my meetings were finished. Before too long, someone came over and asked me if I'd like a drink or snack. I actually didn't as I needed to go up to my room at that point, but I was very impressed by the service. Later I popped down for dinner and there was a complimentary buffet and lots of socializing going on. I didn't stay very long because I knew I'd have to get up early the next morning to travel to the airport, but -- again -- it's just such a nice touch for the business traveler. The next morning at 4:15, I had trouble getting hot water, but since I had no meetings, just travel back to the east coast, I didn't worry too much. I did mention it to the fellow who checked me out, though, and he couldn't stop apologizing. By the time I got home, I'd received an email from the manager with yet another apology and a gift of Marriott points. All in all, this is why I stay at Marriott properties whenever possible. There is a consistency of service and quality which you don't always find with other hotel chains.
- Official Description (provided by the hotel):
- Housed in the historic Phelps Building in the heart of downtown Cincinnati's business district, Residence Inn by Marriott Cincinnati Downtown/The Phelps is an extended-stay Cincinnati hotel that blends old-world splendor with modern amenities. Come stay with us and enjoy our comfortable accommodations, whether you're traveling for business or for pleasure. Our Cincinnati extended-stay hotel is an all-suite hotel featuring free daily breakfast, a fitness center, complimentary Wi-Fi, a business center and meeting rooms, and an ideal location close to Downtown Cincinnati's top businesses and attractions. Great American Ballpark, Jack Cincinnati Casino, Duke Energy Convention Center, and more are close by. ... more less
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- Also Known As:
- Residence Inn Cincinnati Downtown Hotel Cincinnati
- Residence Inn By Marriott Cincinnati Downtown/The Phelps Ohio