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Residence Inn by Marriott Cincinnati Downtown/The Phelps
Ranked #2 of 51 Hotels in Cincinnati
Certificate of Excellence
Reviewed 15 April 2014

My husband & I decided to make a weekend trip to Cincinnati for the Rays/Reds series. Originally, we had planned on making the drive from Indianapolis on Saturday morning, so we had only booked Saturday night and pre-paid for the room. We decided last minute (as in about 5 hours last minute) that we were going drive to Cincinnati on Friday night instead. We called the hotel to see if we would be able to check-in a day early and they were SUPER friendly and accommodating, making the change in reservation quick & easy for us! We arrived at about 9:00 on Friday night & were greeted by 2 very friendly valet team members, one who parked our car & one who unloaded our bag & cooler & carried it inside to the front desk for us. Danielle was the front desk attendant who was just as friendly & helpful as the valet gentlemen. She quickly checked us in & was sure to inform us that the room type (studio) we had originally booked for the following day was unavailable, so she upgraded us for BOTH nights to a one bedroom suite. Not to mention, she had linked the two reservations so that we would not have to switch rooms the following day. Danielle was then kind enough to show us the breakfast area & walk us to the elevator. Our room on the 4th floor was absolutely HUGE with a full kitchen, desk area, living room area with a pull-out couch bed, & then the bathroom was inside of the bedroom area. The view was nothing to write home about, BUT, we also did not request a view so we weren't going to complain! After dropping off our bags, we immediately went to the roof top bar to unwind. The weather was absolutely gorgeous, but there were heat lamps scattered throughout the roof top area for guests that may have felt a little chill. There were several tables as well as several love seats and a very large sitting area around a fire pit. We took a seat at a table overlooking the baseball stadium so that we could watch the fireworks after the night game, which were spectacular. There were cocktail servers walking around taking drink & appetizer orders so we didn't even have to go up to the bar (although we certainly could have if we had wanted to). The night view was beautiful & we took advantage of the setting until last call around 11 PM. After last call, we decided to try our luck at the Horseshoe casino so we went back down to the lobby & asked Danielle to call us a taxi. Lo & behold, we found out that the casino offers a complimentary shuttle from the hotel so we definitely felt lucky that we did not have to pay for a cab. Danielle called for the shuttle, & within 5 minutes, it had arrived and much to our surprise, it was a LIMO BUS. Talk about riding around the city in style for free!

On both Saturday & Sunday mornings, we took advantage of the complimentary hot breakfast at the hotel & it was delicious! The team members worked very hard to make sure that there was plenty of food, coffee, and juice for the amount of people that were present. We enjoyed a large fresh fruit plate, as well as scrambled eggs, sausage patties, potatoes with peppers & onions, & (on Sunday) biscuits & gravy. Pancakes were available on Saturday & there was a Belgian waffle station available every day, although we did not try it & I have no idea why as it looked & smelled so inviting! Among other things, there was a variety of cereal, oatmeal toppings, yogurt, & breads to choose from. I thought the coffee was delicious & was quite excited when I learned that flavored creamer was offered as well as the traditional milk and sugar. We sat in the dining room, which overlooked the beautiful patio area, but there were also seating options in the lobby which overlapped the bar area. I guess food could be ordered at the bar as well, but with all of the food choices outside of the hotel we did not visit (or eat at) the lobby bar while we were there.

While the hotel is not in the middle of all of the action, its location suited us just fine. It was across the street from a beautiful park & down the street from the Taft House. It was a very easy walk to the Great American Ball Park for the baseball games & we even enjoyed a little longer walk one morning along the Riverfront, which was also easily accessible. We were visiting with friends who were staying at a different hotel, which was in the heart of the shopping/bars/restaurants district & although we were able to make the walk back to our hotel with no problems, in retrospect we probably should have taken a cab since the streets were not overly crowded from that particular area to the hotel. But, having that said, we saw MANY cabs along the streets & I'm sure a cab ride back to the hotel would have been extremely reasonable.

I HIGHLY recommend this hotel for the superior amenities, outstanding service, & wonderful ambiance. This was our first trip to Cincinnati & we are sure that we will NEVER stay anyplace else! We loved the location as it was within close proximity to the ball park, riverfront, & bridges into Kentucky (which you can walk, which we did) & the views from the roof top bar cannot be beat in both daylight & the nighttime as well. Although some may say that it is expensive, we felt that it was very fairly priced considering the location & amenities. We will certainly be back!

  • Stayed: April 2014, travelled with friends
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2  Thank EnjoyingLife23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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506 - 512 of 755 reviews

Reviewed 10 April 2014

I was skeptical about this hotel at first but I was sorely mistaken. This is a top notch hotel. The rooms are spacious and the bar area is very nice. Has numerous couches and great ambiance. The breakfast buffet is great as well. The location of this hotel is really good too. Plenty of restaurants/bars in walking distance. The only thing that is a bit of a negative is that it doesn't have room service.

  • Stayed: November 2013, travelled on business
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2  Thank VASAMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2014

After years and years of the same ragged out product, finally something new on the scene. 21c, you're cool, but you're also all hyped up and strung out on some crazy rates. This place is the real deal and I didn't even make it to the rooftop bar . . . dang. Repeat. We got upgraded to a two room suite, my friend and I both travel a lot (he's Marriott Plat) and we were both blown away by how nice this place was. Location is a little off the beaten path but that wasn't anything a short cab ride couldn't fix. The convention center area is full of too many jabrones anyway.

Service was stellar, exceedingly friendly, the way only Jason knows how to train 'em. Bang up job, I'll be back.

  • Stayed: February 2014, travelled with friends
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1  Thank Manny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

A group of six stayed two nights in a two bedroom suite and it was wonderful,the rooms were great as well as the staff,everyone was so friendly,we met some great people like trinity the assistant manager,tatiana who we gave the nickname tt and angie from the kitchen,we will definately come back,thanks for making our stay wonderful.

  • Stayed: March 2014
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1  Thank kishac37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

we stayed here as a group of 5, excellent value for money, we had a 2 bed suite location was brilliant, staff were extremely helpful & friendly. location is excellent walking distance from bars /7 shops

  • Stayed: March 2014, travelled with friends
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1  Thank lauram27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Daniel C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 March 2014

My husband and I had planned to stay here because they take pets and of the great reviews on this site. Unfortunately, I accidently put the the wrong day in when I booked our reservation and just our luck, they were completely booked by the time we arrived for check in. The staff however was so kind that they found another hotel for us just a few minutes away that took pets, and they were able to get us the same rate that we had on the room we had booked at the Residence Inn. The hotel they sent us to was wonderful, which turned a really bad situation right around. In addition, they did not charge us a fee for the cancellation. This was so above and beyond the call! We will be booking this hotel the next time we are in town. Also, from what we saw, it would be a great place to stay!

  • Stayed: March 2014, travelled with family
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3  Thank Bella849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn by Marriott Cincinnati Downtown/The Phelps

Address: 506 E 4th St, Cincinnati, OH 45202-3303
Region: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Cincinnati
#3 Romantic Hotel in Cincinnati
Price Range: £115 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn by Marriott Cincinnati Downtown/The Phelps 3*
Number of rooms: 134
Official Description (provided by the hotel):
Housed in the historic Phelps Building in the heart of downtown Cincinnati's business district, Residence Inn by Marriott Cincinnati Downtown/The Phelps is an extended-stay Cincinnati hotel that blends old-world splendor with modern amenities. Come stay with us and enjoy our comfortable accommodations, whether you're traveling for business or for pleasure. Our Cincinnati extended-stay hotel is an all-suite hotel featuring free daily breakfast, a fitness center, complimentary Wi-Fi, a business center and meeting rooms, and an ideal location close to Downtown Cincinnati's top businesses and attractions. Great American Ballpark, Jack Cincinnati Casino, Duke Energy Convention Center, and more are close by. ... more   less 
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Also Known As:
Residence Inn Cincinnati Downtown Hotel Cincinnati
Residence Inn By Marriott Cincinnati Downtown/The Phelps Ohio

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