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Hyatt Regency Cincinnati
Ranked #9 of 51 Hotels in Cincinnati
Reviewed 18 December 2013

Good hotel, with a nice location. Pros: 1) Good location for those who travel for business purposes, it is located downtown, some few minutes walking from the main points, 2) Good service, 3) Nice room, it seems they were renovated, 4) Free wifi, 5) Very nice bar/restaurant, specially for those who like to have beer after the work. Cons: 1) Although the breakfast is good, it is very expensive, 2) They can give you a voucher to use the taxis to some parts of the city, but the drivers will complain all the time.

  • Stayed: November 2013, travelled on business
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Thank Toledo_Marcos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,328 - 1,334 of 1,407 reviews

Reviewed 4 December 2013

Hotel in the heart of downtown Cincy. Next to an indoor shopping mall, 4 blocks away from the stadiums for the Cincinatti Red and Bengals. Rooms spacious and comfy. Heard others talk that the other hotels in the area had smaller room and much smaller bathrooms. We only ate breakfast here. THere is a lot of construction going on across the street from the main entrance, and they start at 4AM...a little too early but what can you do. When checking in, ask for the side with no construction. My view out the window is of the Duke Energy Center, a mall and the CyrusOne building. Not sure about parking since we flew in and took a taxi ($30). Be sure the taxi driver has some experience in driving this town. Yesterday, a coworker had a taxi that could not get from the airport to here. Tonight, another driver could not drive us a mile without getting lost - it was his first day driving and had no clue what he was doing. They shouldn't be on the road.

Room Tip: Get on the side where there's not construction so they won't wake you up.
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  • Stayed: December 2013, travelled on business
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Thank Elvis4vr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this reviewResponded 13 December 2013

Fantastic! We’re so happy to hear you enjoyed your stay so much! I agree - downtown Cincinnati has so much to offer from dining and entertainment to sports and even great parks.Thank you for taking the time to tell us about your experience. We’ll be sure to share your compliments with our Associates, and we look forward to welcoming you back on your next visit to Cincinnati!

Sincerely,

Natasha Hristovska

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Reviewed 30 November 2013

Stayed on a Friday night in November 2013. The renovations are entirely complete so as you read other reviews you can put that to rest. The hotel feels brand new as a result. The rooms are fresh and bright and the beds and linens first rate. We had a king river view which provided a great view of downtown and the river.

Very happy with the hotel and value for money was excellent. We did not eat in the restaurant but we did have a cocktail late night in the bar ; a chocolate martini for her and a margarita for me.

A great choice in downtown just one block off Fountain Square. Recommended.

  • Stayed: November 2013, travelled as a couple
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1  Thank jetlife2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this reviewResponded 13 December 2013

Obiously our recently renovated hotel made a positive impact on your stay which is what we like to hear. We love our location in the downtown area as it provides our guests with many options to find entertainment. I hope to have another opportunity to be of service the next time your travel needs bring you to our city.

Sincerely,

Natasha Hristovska

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Reviewed 30 November 2013

As a hyatt platinum, spg platinum, and hilton diamond status guest, i stay in my share of hotels!
This one stunk. Here is the list:
Room was HOT and could not be cooled.
Bed was thin and uncomfortable
Room not made up at all first day
Car took 45 min for valet to retrieve
Valet lacked any personality
Carpet was stained brown in newly renovated room.
Maid did not speak ANY english
AND THE NOISE. Wedding party could not be tamed by hotel security thru 3 am
Shower was nice- lobby well renovated. Not enough for me to return.

  • Stayed: November 2013
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2  Thank staroptions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this reviewResponded 13 December 2013

Thank you for taking time to leave a review. Obviously, your recent stay with us did not meet your expectations which is unacceptable and for that I sincerely apologize. Please know that the unsatisfactory housekeeping, elevated noise levels and valet service you experienced have all been addressed accordingly. I invite you to contact me directly to further discuss aspects of your stay. We try to accommodate each of our guests beyond their expectations, and I do hope to have that opportunity with you. Again, thank you for the constructive criticism.

Sincerely,

Natasha Hristovska

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Reviewed 22 November 2013

The hotel in downtown Cincinnati has gone through a major renovation. When you walk inside it is modern and contemporary. The restaurant is on the main floor and there is a small market offering beverages, grab-n-go items, sandwiches, etc. There is a fee for the internet and valet parking with in-and-out privileges. Our suite had lots of space with two beds, two small bathrooms, a refrigerator, dining and living room combination overlooking the Ohio River. The staff is very friendly and helpful. If there is a concern, it would be the music was played too loud. It was hard having a conversation in the restaurant at lunch.

Horseshoe Casino offers free shuttle service to and from the casino. It stops on the street in front of the hotel and runs every 30 minutes. The markings on the buses will read Horseshoe Casino or Savannah Sunrise.

Room Tip: Ask for a higher floor room with a river view.
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  • Stayed: November 2013, travelled as a couple
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Thank Cheri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this reviewResponded 13 December 2013

Thank you so much for the stellar five star review of Hyatt Regency Cincinnati! I am so glad you enjoyed your stay at our newly renovated hotel, as well as the service of our staff. Your comments regarding the music levels in the restaurant have been passed on to the appropriate department head and have been addressed. Please think of Hyatt should your travels allow for a return.

Sincerely,

Natasha Hristovska

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Reviewed 15 November 2013

i visited this hotel several months ago while they were going through their re-model....the time and effort put into this was well worth it! The hotel looks amazing, restaurant was good, gift shop well stocked and coffee shop had great gifts and items for purchase.

The staff was helpful and friendly in all the above mentioned locations. I will surely stay in this hotel again when I visit Cincy.

Stayed: November 2013, travelled on business
Thank Egtwinmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this reviewResponded 22 November 2013

Fantastic! We’re so happy to hear you enjoyed your stay so much! Thank you for taking the time to tell us about your experience. We’ll be sure to share your compliments with our colleagues, and we look forward to welcoming you back on your next visit to Cincinnati!

Sincreley,

Natasha Hristovska

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Reviewed 13 November 2013

I mean .. I would stay again.. But it won't be my first choice.. Was shocked about the room.. The outside is beautiful.. And clean.. Inside is clean.. Just a bit worn.. I guess after staying at the other hotel my expectations were higher.. They were all nice.. I mean I called for my van and the valet didn't leave it running with heat on.. Like some valet do.. But I am rating the room.. Not the valet...the beds were awesome..

  • Stayed: November 2013, travelled on business
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Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this reviewResponded 22 November 2013

Thank you for taking the time to share your feedback. I am sorry to hear that your stay with us was less than memorable. We strive to exceed our guest's expectations, and I apologize that your room did not meet your expectations. We certainly hope to have another chance to provide you with a flawless stay the next time you return to the Cincinnati area.

Sincerely,

Natasha Hristovska

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Cincinnati

Address: 151 W 5th St, Cincinnati, OH 45202-2703
Phone Number:
Region: United States > Ohio > Cincinnati > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Cincinnati
#8 Business Hotel in Cincinnati
#11 Romantic Hotel in Cincinnati
Price Range: £93 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Cincinnati 4*
Number of rooms: 491
Official Description (provided by the hotel):
Stay at the newly transformed Hyatt Regency Cincinnati and experience a hotel offering every possible convenience under one roof-including the city's largest hotel ballroom. Set conveniently in the heart of city, connected to the Duke Energy Convention Center and steps from Fountain Square and an array of attractions and entertainment venues, the regal Hyatt Regency Cincinnati reigns supreme amongst downtown Cincinnati hotels. ... more   less 
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Also Known As:
Hyatt Regency Cincinnati Hotel Cincinnati
Cincinnati Hyatt Regency
Hyatt Cincinnati
Hyatt Regency Cincinnati Ohio

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