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“I felt pampered and very relaxed.”

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Holiday Inn Express Cincinnati West
Ranked #25 of 51 Hotels in Cincinnati
Cincinnati
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“I felt pampered and very relaxed.”
Reviewed 6 February 2010

I stayed there Jan. 27 and Jan. 28 because I was having my carpets steamed cleaned and knew it would take a while to dry. I had fun even though I had a cold. And yes. those chocolate chip cookies are to die for. I, also, used the fitness room. I don't know why it's crossed out on the website.

  • Stayed January 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank triciaCleves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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163 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Florence, Kentucky
Level 4 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 January 2010

Stayed ay Holiday Inn Express Cincinnati West. Booked this hotel due to possible heavy snow and didn't want to waste my time in traffic for the ride home. The staff was friendly and helpful when i arrived. The following morning got ready for shower and there was no Hot water, so with being in the service and used to taking cold showers i made a go of it. When i went to check-out i brought this to the attention to the night clerk and he notice i was on he fifth floor and preceded to say it takes awhile for the HOT water to get up there. No offer for my inconvenience. I called the latter that day and talked to another manager she said she was sorry and that there was four water heaters in the building and his excuse was not acceptable. The lady said she would put a few thousand points on my Priority Club Rewards and only received 792 points, far from the few thousand that was offeed.

  • Stayed January 2010, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 284thmpc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
acato, General Manager at Holiday Inn Express Cincinnati West, responded to this review, 1 February 2010
Thank you for bringing this to our attention. We apologize for any inconvenience we may have caused you.

It is our valued guests like you that help us get better at what we do. Please feel free to contact me directly to assist you with your next stay in Cincinnati.



Best Regards,

Ken Broering, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lansing, MI
Level 6 Contributor
134 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 21 December 2009

This was a great holiday inn express. The front desk staff was very welcoming and remembered my name and who I was traveling with- and where I had had dinner (and asked how it was). It was very clean. Breakfast area very pretty (Christmas decorations) and clean. The usual HIE breakfast fare. Room was great. internet worked well. Lots of choices of rrestaurants around.

  • Stayed November 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roadtripper10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfield county, ct
Level 5 Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 August 2009

Although the sign outside says "Holiday Inn Express Now Open," this is clearly a renovated hotel, not a new one -- and it needs more work. Our 2 queen room was smaller than in other HIE properties, and the bathroom was very cramped.

Pros -- The "Great Room" used for breakfast is lovely with fireplace and big windows. Breakfast is adequate. Coffee is available at all times. Random sitting areas in some elevator areas. Desk staff are knowledgeable and helpful. Good size refrigerator in room.

Cons -- Mildew in bathroom shower. Pool area decaying and in need of repair. Pool not clean. Non-lobby floors not well-lit. Security information cards all over guest room led us to believe this is not a secure area. Smoke detector strobed all night long making sleep difficult.

We chose this property because we had good experiences at other HIE properties. This one does not measure up at all.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveltradealum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level 4 Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 August 2009

Wonderful stay at this hotel! The service was great, the room was very clean and well decorated.

  • Stayed August 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shadow09Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, GA
Level 1 Contributor
3 reviews
Reviewed 27 July 2009

Our trip was quick, but the time we spent at this HI Express was memorable. The room was exceptionally clean, the staff was very helpful and the breakfast was just what we needed before a day at King's Island. We will recommend this hotel to anyone staying in the area!

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vcunningham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cincinnati West

Property: Holiday Inn Express Cincinnati West
Address: 5505 Rybolt Rd, Cincinnati, OH 45248-1029
Phone Number:
Region: United States > Ohio > Cincinnati
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 51 Hotels in Cincinnati
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Cincinnati West 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Our western Cincinnati hotel is centrally located to where you want to be! Located only 10 miles from downtown Cincinnati, the Holiday Inn Express Cincinnati West is central to Cincinnati's business centers and tourist attractions. Located off I-74 at exit 11, Rybolt Road, and only 15 miles from Cincinnati-Northern Kentucky International Airport, your hotel is within just a few minutes of 4 Cincinnati convention centers. Duke Energy Convention Center, Northern Kentucky Convention Center, Wyoming Civic Center, and Sharonville Convention Center are all within fifteen miles of our hotel. Our Cincinnati accommodations also offer close proximity to many corporate businesses, including Proctor & Gamble (P&G), General Electric (GE), Kroger Company and Chiquita Brands. Getting to tourist attractions is easy from your western Cincinnati hotel, which is only a short drive from downtown Cincinnati and Newport on the Levee. Sports fans will appreciate our close proximity to the stadiums of both the Cincinnati Reds and the Cincinnati Bengals. Other nearby attractions include Kings Island and the Argosy Casino in Lawrenceburg, IN. Your hotel offers free high-speed, wireless Internet access along with a Hot Breakfast each day. The hotel also features an outdoor pool with sun deck, a fitness center and a business center. Come and Stay Smart at the Holiday Inn Express Cincinnati West. ... more   less 
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Also Known As:
Holiday Inn Express Cincinnati West Hotel Cincinnati
Holiday Inn Express Cincinnati West Ohio

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