I stayed at this hotel for a conference, and the choice was not mine. Regardless, I read the other reviews before staying, and I must say that it was as disappointing as others had indicated. I stayed for 5 nights at a rate of $140 per night in room 659, which faced Elm Street, overlooking the convention center.
Google maps indicated the hotel is "business-friendly". From the point of convenience if you're attending a conference, I would have to say that's true. It's also within a reasonable walking distance to a good amount to bars, restaurants and the ball park.
When we first pulled up, the valet was trying to take the car before we even had our luggage out. I realize they need to keep the front clear for traffic, but it was not particularly busy when we arrived. Having read the other reviews about parking, I insisted on leaving the car parked until I could assess all the parking options. As it turned out, the valet parking was $25/day, but there was a garage 1 block up that only charged $10/day. The only possible advantage to choosing the valet, would be if you needed frequent in-and-out privileges. Even then, the $75 we saved covered the few cab rides we took (not to mention not having to pay to park a car wherever we traveled). Check in went well, and the desk staff was friendly.
The room was on the small side, being dated and somewhat sparse. Each bed only had two pillows, and the bottom sheet seemed to just barely fit (standard sheet on top of the mattress that pulled up revealing the mattress as soon as someone lay on the bed). The beds were on frames that creaked when used.
The room in general could have used a better cleaning-- dust in corners and hair under the bed. The air conditioning worked well, so that was a relief. Having also been in other co-workers' rooms, there was a musty odor throughout, though one room was reminiscent of a high school boys locker room after a football game.
There was no refrigerator in the room. The hotel guide said you could request one, but would be charged an additional fee. There was no microwave or safe in the room, either. Only one three drawer dresser was present, and a very basic alarm clock. Speaking of the hotel guide binder, some of the pages were torn out of the binding and none of the phone numbers to the area attractions/businesses included area codes. The "convenient" list just became inconvenient, as I have to search the Internet for the full contact numbers.
Access to power outlets was sparse. One lamp on the desk had 2 outlets, and there was a multi-outlet on the wall under one of the beds. This was the only option to charge my phone and keep it near me while I slept. Frankly, I'm not fond of having to crawl on a hotel floor to find an outlet. The other interesting thing is that 2 of the lamps in the room were unplugged, and I was only able to find an outlet near one of them.
And then there was the TV.... Only a few of the buttons on the remote seemed to work with the TV. Once it was turned on, it seemed the only way to change channels was to press the menu button, select "watch TV", then choose one of only about a dozen channels. If you wanted to surf channels, you had to go through the same process each time, as the channel up/down button did not work. Others guests had similar complaints, so this wasn't an isolated issue. Also, there was no media strip or way to plug your device into the TV to watch your own videos.
Even 6 floors up, the noise from the street was obvious, be it traffic, construction or emergency vehicles. I've stayed in other hotels with similar traffic patterns and the noise was significantly less.
The bathroom was fairly clean, though there was one corner with dirt or mold. The fixtures were old and worn, and the shower head was mounted a little under 6 feet. While common for older hotels, it's still frustrating that I have to twist and duck to get wet. At least there was hot water and the tub drained fairly well, which were complaints mentioned in other reviews. The toilet constantly trickled, causing it refill every 5-10 minutes. The sink took a very long time to drain-- simply brushing your teeth or shaving would fill the bowl.
There was one half of a roll of toilet paper when we checked in, with no spare to be found. I thought this may have been an honest oversight, though the next day housekeeping didn't leave more. I grabbed one roll from housekeeping, but the situation just repeated itself regardless of how little toilet paper was left. Seriously? Is there such a shortage of toilet paper that they have to be asked to give me a roll?
Lastly, there was no breakfast offered. Even a simple continental breakfast would have been nice.
So, if you're looking for a place that's close to the convention center or somewhere to crash after a late night at the Red's game, this may suffice if the price was right. However, I suggest you look somewhere else.
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- Also Known As:
- Cincinnati Millennium Hotel
- Millennium Cincinnati Ohio