I took the two hour bus tour with my brother. I love horses and was incredibly excited but the tour guide, Kurt, ruined the experience. Kurt never once stopped talking during the two hours--he gave a very long (and extremely colorful) account of Native American history, he talked about his life, his wife, random stories from other tours he had been on, stories about basketball games he had been to, stories about snakes--etc, etc. He talked about anything and everything except the horses.
At $50 each my brother and I were expecting a much better quality of tour. I really did not want to be talked at endlessly and not have one second to just enjoy the gorgeous views and the beautiful wild horses. I did try to interrupt and ask questions about the horses but Kurt was very short with me and seemed annoyed at having to answer anything (I just asked why certain bands of horses couldn't be together in one field)
As much as I love horses, the whole place seemed a little weird. Some horses were truly wild and the tour cannot approach them, but a lot of them were used to humans but abused or otherwise abandoned. To protect these horses is a good cause but why they are in the Black Hills I'm not sure. The lady in the gift shop said there is not enough grass to feed the horses so they have to buy hay all year round. So the horses live wild and without intervention...except they are completely dependent on people for food...and also occasional vet work.
I was also very unimpressed with their constant begging for money. Every 5 feet there is a sign saying "adopt a mustang!" and the tour guide kept saying how much they need money. And on the bus there was a sign saying "tips are appreciated" . I get it but we also just paid a crap ton of money for the tour and I don't like being hit up for money all the time--especially when the tour was so poor quality!!
I loved the horses, and of course the Black Hills are gorgeous, but I was pretty pissed about the tour. I contacted them and told them about our bad experience but their only response was "this will be addressed". No apology, no follow up, nothing. I would skip this attraction, it isn't worth the money.
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