A nice boutique hotel with a Euro-feel which would be even better with some improved service. As an example, when I called to make a reservation the clerk told me that she was busy and would have to call me back - that took two hours to happen. Normally that type of service would cause me to take my business elsewhere but Seneca Falls doesn't offer too many lodging choices. Upon arrival we were pleased to find a clean and tastefully decorated room. The beds were quite comfortable and the bathroom was exceptionally clean and bright. The IPOD Dock and flat-screen television were nice touches which I did not expect to find.
The adjoining restaurant, Divine Kitchen and Bar, had a decent selection but, despite being one-quarter empty, was severely back-logged understaffed. Our waitress was genuinely apologetic about the slow service and we could see that it was not her fault. Complimentary glasses of wine were sent to our table as an apology for the wait which we found to be a classy touch. Once we were served the food was very good; the black olive and herb gnocchi was top-notch, and the desserts were even better.
Although the room rates were a little steep for the area I would return for another visit.
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