My husband and I booked a room at the Hotel Clarence to celebrate our wedding anniversary. The woman who checked us in was huffy and unpleasant, I tried very hard to be understanding and listen to her complain about how hard her job was and what she had for lunch.
Our room was just lovely! We had asked for a refrigerator when making reservations but it was not in our room when we arrived. After letting the huffy receptionist know, one was delivered promptly by a courteous employee. They need to include a binder or something that lists local attractions, their dining room hours, maybe their menus.
That evening we enjoyed out dinner at the in-house restaurant. We ordered that cheese platter (a great deal at $7, plenty for two) and some drinks, letting out waitress know that we were in NO hurry. We were given about 5 minutes to enjoy the cheese platter (which was sinfully delicious!) before a different waitress brought out our meals asking, "oh, did you still want to eat that?" ummm, yes. She said okkkkk....and found a way to load our table up with entirely too big dinner plates. While the food was wonderful, we felt rushed in a half full dining room. Prices were reasonable.
We also had breakfast one morning, great meal although pricey for eggs and french toast. The house made sausage was perfect. While my husband and I were sipping our beverages before our meals arrived, our wedding song started playing. Coincidence but wow, it made my day!
When making a reservation, I would recommend requesting a room the views that parking lot. While the view of the canal is pretty, the traffic is SO incredibly LOUD! The trash trucks run through the main streets and it can be deafening.
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