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“Excellent customer service & accomodations”

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Hampton Inn Seneca Falls
Ranked #1 of 4 Hotels in Seneca Falls
Certificate of Excellence
1 review
“Excellent customer service & accomodations”
Reviewed 18 June 2014

The staff treat the customers like family,always a smile and a greeting as you enter the front lobby. The personal touches such as warm cookies & popcorn in the lobby and the smiling staff were a pleasant end to a day. The hotel is spotless,the staff very professional and above our expectations. We would recommend this hotel to anyone. Quiet,clean and friendly,efficient staff=perfect.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank annec984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review, 2 July 2014
Thank you for all your kind words about our hotel and staff! We loving having you stay with us and we look forward to your next visit!
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638 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Avon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2014

Free hot breakfast with many different food and drink options. My room had a mini-fridge and a microwave, which was very convenient. There is an outlet mall close by. Nice and quiet town. Walmart around the corner. Staff was nice!

  • Stayed June 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
1 Thank Erin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review, 2 July 2014
Thank you so much for writing a review for us! I am very happy you enjoyed your stay and it sounds like to got to enjoy some shopping too!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston, Canada
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 June 2014

The best Hampton Inn I have ever experienced. The friendly staff was exceptional at meeting and exceeding all of our needs.The hotel is clean, quiet, and close to many amenities if you need to pick up something for your stay. As motorcyclists our group was allowed to keep the bikes parked under the front archway to keep them out of the rain which we experienced during our stay as well as allowing the front desk staff to keep an eye on them for security. We couldn't have enjoyed our stay more!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank 04muffin29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellwood City, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

Nice new modern building, Very clean, room was of nice size, staff friendly and helpful, excellent breakfast choices and the food was good, adequate parking, my wife was impressed job well done, we will be back.......

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Frank W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review, 19 June 2014
Thank you for your recent stay and taking time to respond to the survey. I appreciate your feedback and the kind remark about our hotel.

We love having you stay with us and look forward to welcoming you back the next time you are in Seneca Falls. I hope you have a wonderful day!
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Cortland, New York
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 June 2014

Excellent hotel for the wine country area. Staff were very friendly and rooms clean. There was a high school girls soccer team in the hotel but you never heard a peep from them. Rooms were quiet and we had a good night's sleep. The view outside our window was a grassy area and buildings but we only needed a clean, comfortable bed and we got that. We always go to Hilton Hotels first and we were not disappointed.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank cat50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review, 9 June 2014
Thank you for your review! I always appreciate our guest comments, especially from a loyal Hilton traveler. I hope we will see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania, United States
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 May 2014

Ok it's not the Ritz-Carleton, but they deliver a fine product for their market. Sort of a funny location on the edge of town, but extremely friendly staff, clean, bright and well-ventilated rooms and public spaces, and a fine breakfast buffet. Seemed pricey for a holiday weekend, but so be it.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review, 9 June 2014
Thank you for the nice comments about my hotel and staff. I hope you will stay with us again when you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, New York
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

This hotel was exactly what I expected from a Hampton Inn. Nice room, very clean, and the staff was beyond friendly and smiling... even at 5am. The fitness center and pool were also clean and inviting. I would stay there again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Sonnet103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, General Manager at Hampton Inn Seneca Falls, responded to this review, 9 June 2014
Thank you for your comments. I am glad that we lived up to the Hampton Inn reputation! We strive for excellence in our service and cleanliness. I look forward to welcoming you back the next time you visit Seneca Falls!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Seneca Falls

Property: Hampton Inn Seneca Falls
Address: 1950 Balsley Rd, Seneca Falls, NY 13148-6709
Phone Number:
Region: United States > New York > Finger Lakes > Seneca Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Seneca Falls
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Seneca Falls 2.5*
Number of rooms: 81
Reservation Options:
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