I have written elsewhere (http://www.tripadvisor.com/ShowUserReviews-g54172-d3419406-r201284184-Hardee_s_of_Cheraw-Cheraw_South_Carolina.html) of the Argyle sock effect (find a place where all the employees wear argyle socks and you know the boss wears argyle socks). We found another instance at Mammoth Hot Springs.
We stayed at the cabins on May 4, the 2d or 3d day they were open (the hotel itself is open all year). We've seen enough government concessions to be cynical about them; this place altered out attitudes.
Starting at the cafe, continuing to the store, then the checkin, then a chat with the folks cleaning the cabins, then the lounge, then early coffee, and then breakfast at the dining room, we were uniformly delighted by the cheerful, attentive, helpful service. Turns out most of these folks were fairly young, enjoying a working/hiking experience. They were lean, clean, and uniformly well-trained.
Xanterra has the concession. It must be a big outfit: We saw a van with license 176 and we suspect the numbers run higher. We can't say anything about the rest of their outfit, but Mammoth Hot Springs is run by a manger who is cheerful, attentive, and helpful. Another expression of the argyle sock effect.
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- Also Known As:
- Mammoth Hot Springs Hotel And Cabins
- Hotel Mammoth Hot Springs
- Mammoth Hot Springs Hotel & Cabins Yellowstone National Park, Wyoming