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“one of better in park hotels”

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Grant Village Lodge
GreenLeadersGold level
Reviewed 15 August 2014

We stayed at the Mammoth Hot Springs, Canyon Lodge, Grant Village, and Old Faithful Snow Lodge. Seems the deeper you go into the park, the better the hotels get. Grant Village was #2 of all, with OF Snow Lodge the best. No AC, spotty cell coverage, WIFI $11 a day and very marginal. good for email only, no webpages and for some reason search engines are BLOCKED from the service!?

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
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3  Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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362 - 368 of 1,003 reviews

Reviewed 13 August 2014

This motel is the work of amateurs. It was built recently enough that there are no excuses. The rooms are too small. There is no room for queen size beds, so they have double beds. The beds are reasonably comfortable and that is the best thing about the room. There is no chest of drawers or anywhere to store clothing, so we lived out of our suitcases for four days. The entire wall opposite the beds is wasted. Normally this is where one would expect to find chests of drawers, a desk, table, TV stand and sitting chairs. Instead this motel wastes this space with only two small, uncomfortable chairs and a long, low (18" high) block. It does not offer any storage space and is too low to use as shelving to put things on. I have no idea what it is for, but it needs to be replaced with chests of drawers and comfortable sitting chairs.

The light switches are poorly designed. The bathroom light switch turns on the fan as well. The fan's bearings were shot so every time the bathroom light was turned on there was a loud rumbling noise. Using the bathroom at night woke everyone up. The fan did not prevent the bathroom paint from peeling and a fair amount of mold on the bathroom walls. The light for the entrance also turns on track lighting in the bedroom.

The shower had hot water and a strong spray. But the towels were small and scratchy. The toilet paper and facial tissues are incredibly cheap: very thin and very scratchy.

There is no elevator, so everyone on the second floor has to haul their luggage up a long flight of stairs. There are no bellmen to help. Given how many elderly people stay at Grant Village, this is unacceptable.

Noise is a big problem. Both the front door and the door to the adjacent room have a 1" gap at the bottom, so we heard every conversation in the room next to us and any noise in the hall. The doors obviously were not cut to fit the space. Our room faced the parking lot (terrible view) which meant we heard all the motorcycles revving up starting at 6am every day. The rooms should not face the parking lot. Why stay in the middle of Yellowstone to face a parking lot and be deafened by idling motorcycles?

The dining room is nice and has good food at only slightly inflated prices. The Lake House Restaurant has a nice lakeshore setting, but is a disaster. It is a glorified cafeteria. You line up to place your order. It is eventually brought to you, usually about 20-30 minutes later. The food is poor quality and overpriced. Half the tables are high tops. This isn't a bar. High top tables are by definition uncomfortable as there is no floor to rest your feet. The entire experience makes one assume that the prime objective is to get you to leave as quickly as possible to make room for more suckers. It is inefficient, uncomfortable, poor tasting, and overpriced. Unfortunately there is nowhere else to eat at Grant Village except at the grill in the general store and that also is overpriced and cafeteria service style.

Grant Village Lodge would never survive if it had any competition at all. It is a disgrace to the National Park Service, the Department of Interior, and the federal government. The motel should be fundamentally redesigned and refurnished from scratch. I feel sorry for Xanterra (the concessionaire) having to work with this abomination. I have stayed at many other Xanterra lodges which were fine, but they have nothing to work with here.

Room Tip: Try go get a first floor room not facing the parking lot. Good luck as only 25% of the rooms meet t...
  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Dutch Brother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

OK, so we are in a National Park, so I did not expect a 4 or 5 star resort, but I also did not expect anything so bad: DOUBLE beds (one with a double bed spread, one with a queen size), metal box shower that was so small I hit my elbows when trying to shampoo hair or wash body (I am NOT a large person). Bathrooms are terribly outdated, lamps are glued to nightstand, so you cannot more them for good reading light. Soap and lotion dispensers are glued to bath tops, so cannot have open area for your personal items. No TV, No A/C, dead mosquitoes on the walls, tissue thin sheets and towels, paper thin walls. The outside of the building had molding ripped (broken) off. Soda machine in lobby did not work. So sorry we stayed here. Worst place I have ever stayed.

Room Tip: There are none in this building
  • Stayed: July 2014, travelled as a couple
    • Value
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1  Thank Janny2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

Our stay at Grant Lodge was more than we expected. Be aware this is an older facility but has been maintained very well. We were within walking distance of restaurants and a stroll by the lake. The staff was extremely helpful and the cancelation policy exception when we had to leave earlier than expected.....no questions, no fees! Book months early these National Park Lodges fill up fast!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Rooms
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Thank Carolyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

We stayed here for two nights as part of a group tour and were told reservations had to be made at least six months in advance for this hotel. True, the location is excellent: just a short walk to Yellowstone Lake and maybe 15 minutes by car to Old Faithful. I'm told all hotels in Yellowstone are operated by the same concessionaire - and they're literally milking the situation for all it's worth. It's really a shame how tourists are being gauged for such mediocrity and mismanagement. The hotel itself has the feel of a well-worn dorm room from my college days - not exactly a compliment. The buildings, scattered in the woods look appealing for outside - but once you've ventured in you realize how awful it truly is. Then, to make matters worse, there are clearly management issues. A couple in our group had left a generous gratuity for the maid. When this couple needed to return to the room a few minutes later to retrieve a hat they found the gratuity had been taken by the young men who enter the rooms to take away the soiled towels - and not going to the worthy intended recipient. This kind of unfortunate situation was in evidence elsewhere at this lodge showing that whoever is in charge is not doing their job.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
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1  Thank Mascalzone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

Do not waste your money staying here, sleeping in your car would be a better option. The accommodation is in oversized wooden "huts", the walls and floors are so thin you can hear a pin drop. The bed linen is so thin, like the walls, and it barely fits the double beds (yes double!) there is no ac in the room although a fan was provided. No Tv either, and furniture from the 1960's I think. The only positive thing was that the shower worked and was hot.

The only reason people book here is because there is little other choice. Yellowstone National Park needs to introduce a little competition to give the owners of all the accommodation something to think about, until then they will continue to charge rip off prices for outdated and poor quality rooms.

Stayed: August 2014, travelled solo
Thank JaneMUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

The had to be the worst place I have ever stayed in. To be a National Park place it looked like the Beverly Hillbilles lived here. The carpeting in the hallways and rooms are the cheapest they could find. The bathrooms were so outdated. The lamps were glued to the tables. They will provide to you a plug in fan because there is no a/c. Be prepared to walk a bit to get to the places to eat. The food was really good and that was it..

Oh and they will post signs on the doors as you exit to watch out for moose and elk near the lodge and do not approach

Room Tip: Go stay at the big lodge near Old Faithful...
  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank AllenVirginiaBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grant Village Lodge

Address: Old Faithful Bypass Road, Yellowstone Lake, Yellowstone National Park, WY 82190
Region: United States > Wyoming > Yellowstone National Park
Amenities:
Free Parking
Hotel Style:
Ranked #6 of 6 Hotels in Yellowstone National Park
Price Range: £274 - £324 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Grant Village Lodge 2.5*
Number of rooms: 300
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Also Known As:
Grant Village Hotel Yellowstone National Park
Grant Village Lodge Yellowstone National Park, Wyoming

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