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Cascade Lodge
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Reviews (89)
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31 - 36 of 89 reviews
Reviewed 27 September 2013

Compared to our stay in Grant Village, the Cascade Lodge was a major improvement! Canyon village is a nice central location in the park. You can drive to anywhere in the park in a reasonable amount of time.

On the plus side, the furniture was substantial, and the room was spacious and nice looking. Everything worked and looked decent. The room had a modern design, with the tub/toilet area separate from the sink. The windows can be opened, which I like.

On the minus side, there aren't a lot of amenities: no fridge, for example. The bathroom was not super clean; the floor in the shower area hadn't been vacuumed very well (hair in the corners). The sheets tended to come loose from the mattress during sleep. If you need service, the "front desk" is in the village area, not in the lodge.

Technology is lacking in Canyon Village. No wifi in the lodge. You can pay extra and get wifi in the village area. Our cell carrier (Verizon) had no signal in the lodge, and not much signal anywhere in Canyon Village. We could get a weak cell signal right in front of the General Store (which is NOT close to the lodges). Oddly, we could get a good signal at the sightseeing stops along the canyon rim, about a half mile away.

Overall, this may be one of the best options for in-park lodging. If they were to upgrade their technology services in the future, I'd be willing to stay here again. We liked the location.

  • Stayed: September 2013, travelled as a couple
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4  Thank Scooters_concierge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

Stayed here for two nights in september 13 to explore the Grand Canyon Of Yellowstone & Hayden Valley

+
Clean, big room.
Housekeeping was excellent.
Served for it's purpose (exploring that part of Yellowstone).

-
The corporate feeling is a bit to much.
Everything is to big/to much a factory. Canyon Village is not more then 1 gigantic parking lot surrounded by some buildings.
Don't go there if you want a cosy, nice atmosphere. You are there simply because it's close to where you want to be.
Food at Xanterra properties in Canyon Villadge is mediocre at best.
Rather expensive.
Shops (to buy pick nick/other things) opens at 9 AM. Way to late.

Overall: the NPS should grant 2 or more companies to compete with each other in a NP. This can have a positive effect because they will be forced to raise the bar since there is competition. Now they can just do what they do (and keep on doing this) without really caring about the service they provide. Yellowstone is a beautiful place and deserves better places to stay. This said: still adequate but not recommended.

  • Stayed: September 2013, travelled as a couple
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2  Thank quaint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2013

We stayed at the Cascade Lodge for two nights last week. I had requested the Dunraven but all that was available was a 1st floor room. The manager who checked us in said that the room at the Cascade Lodge was on the third floor and was 'better' if you don't mind stairs.

I decided to go with the Cascade Lodge and was glad that I did. Our room was spacious, clean, quiet, and comfortable. I did not mind the stairs at all. (Dunraven has an elevator)

In the village we ate lunch at the grill one day. The hotdog was great, the fries not so much. We ate dinner one night at the restaurant and that was fine. Nothing special, but decent.

The ice machine down the road was out of order. The sign said to go to the Dunraven for ice. That machine was tapped dry. No big deal, I purchased ice at the general store.

Location of this lodge is great. Very close to the Grand Canyon of Yellowstone (duh!) and close enough to feed my dawn and dusk wildlife viewing addiction in the Hayden Valley.

Did not care about no phone, television, or wifi. Actually I enjoyed that. You could get a cell signal while at the village but not at the lodge. That was nice too.

Room Tip: try to get a third floor room
  • Stayed: September 2013, travelled as a couple
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5  Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

Too bad Alan H's review wasn't posted before we left. He couldn't be more correct. We were assigned a room on the 2nd floor. The were little kids above us that were running around and presumably jumping off the bed until midnight. I won't get into poor parenting, but you can hear every footstep above you and without a phone in the room, you can't call the hotel management to have something done about any issues. The hotel is not connected to the administration offices. You have to drive there past the tourist cabins so you can't walk down to the office to ask for help as well.

It was clean enough (which is important), but we had dirty drinking glasses, our room's bathtub drain was plugged and ran very S-L-O-W so we were standing in a large amount of water druing our shower and the pillows were awful flat sponges.

The cabins look worse. We didn't see the inside of the cabins, but from the road they look like the best option for them is a run away bulldozer.

Hotel management is useless. They have a monopoly on the lodging in Yellowstone and don't appear to care about the patrons. Too bad the NPS doesn't cancel their contract and bring in Disney or some other company that knows how to run a resort effectively.

Room Tip: Stay at Jackson Lake Ladge if you want to be in a national park.
  • Stayed: August 2013, travelled as a couple
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4  Thank Trip takker101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

Called Yellowstone on the road there. We were headed from Glacier National Park to Yellowstone and felt that it would be a good idea to stay within the Park, especially after a 7 hour ride. We were able to get into Cascade Lodge which is part of Canyon village. The location was very central for touring the area. We came in from the West entrance. Lodge is more towards the East but was not far from our entrance to Park. The Lodge was wonderful. Very clean room. Felt like we were in our own little retreat. Quiet also. We could only get one night there but would stay again if available.

  • Stayed: August 2013, travelled as a couple
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4  Thank mainer64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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