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“I felt like Karen in Out Of Africa” 5 of 5 bubbles
Review of Fairmont Mount Kenya Safari Club

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Fairmont Mount Kenya Safari Club
Ranked #1 of 5 Hotels in Nanyuki Town
Certificate of Excellence
Antioch, Illinois, United States
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“I felt like Karen in Out Of Africa”
5 of 5 bubbles Reviewed 21 October 2013

The suit was two rooms with a wood burning fireplace between the sitting room and bedroom. The views were wonderful from the room,from the porch,from the halls.walking the grounds is a dream.The gardens are very stately,with a maze. How much better can it get.

Stayed October 2013, travelled as a couple
Helpful?
Thank Tondramcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall C, General Manager at Fairmont Mount Kenya Safari Club, responded to this review, 19 December 2013
We are delighted to hear that you enjoyed your stay with us and thank you very much for taking the time to share your valued feedback with regards to your stay.
Guest feedback is so important to our operation and it is always gratifying to know that we have exceeded the expectations of our valued guests.
Your kind comments regarding our hotel and our facilities are greatly appreciated and will be eagerly passed on.
I am pleased that you enjoyed our maze; did you know that it is an exact replica of the world famous Hampton Court Maze in England. The maze itself is referred to as a multicursal or puzzle maze and is known for confusing and intriguing visitors with its many twists, turns and dead ends. I am delighted that you enjoyed your visit.
We all look forward to welcoming you and your family back to the Fairmont Mount Kenya Safari Club - thank you for allowing us to turn your moments into memories.
Kind Regards

Niall P. Cowan MIH
GENERAL MANAGER

FAIRMONT MOUNT KENYA SAFARI CLUB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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837 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (196)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Nairobi, Kenya
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

I wasn't actually expecting such an experience as we got at Mt Kenya Safari Club. It really is a luxurious place which feels much less 'smoke and mirrors' than other ex-colonial clubs and is in a great setting.

As well as the accommodation (I highly recommend the alpine-style secluded riverside cottages) and abundance of food, the staff were really great. From the dapper-dressed and helpful Simon on security to Florence and Faith always smiling and Eric and his chef team showing me around; everyone was happy, helpful and really welcoming. You never feel like 'just another mzungu' here.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank peetkeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greensburg, Indiana
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 7 October 2013

Wonderful hotel with good food and great views. Pool area is beautiful and has nice little bar. Lot's to do on property with animal orphanage, shopping,golf,horseback riding and much more. Our room was a little tired, but big and had nice fire place. Staff was very friendly and helpful. Spa was a bargain, and my lady was very good. Would definitely go back.

Room Tip: Balcony rooms offer Great views. Did not have out cottages, but they looked very cool. Don't get...
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  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall C, General Manager at Fairmont Mount Kenya Safari Club, responded to this review, 14 October 2013
Thank you so much for your fantastic review of the Fairmont Mount Kenya Safari Club.
We really do appreciate your feedback, and we are so happy to hear that you enjoyed your stay with us.
It is always wonderful to hear from our guests that the best part of everything was the service and our team - we pride ourselves on offering true Kenyan Hospitality.
Your kind words regarding our colleagues, especially Margaret in our Spa, and hotel are greatly appreciated and will be eagerly passed on – it is truly our mission to turn moments into memories for every single one of our guests.
We look forward to welcome you back, once again, to Fairmont Mount Kenya Safari Club in the near future.
Kind Regards


Niall P. Cowan MIH
GENERAL MANAGER

FAIRMONT MOUNT KENYA SAFARI CLUB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trail, British Columbia, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 October 2013

A beautiful location, and amazing rooms. We loved having the fireplace lit at the foot of our bed to take off the evening chill. Most food was good, especially the breakfast buffets. Lunch buffets were delicious wiht many items cooked to order. Afternoon tea and entertainment were very enjoyable. Dinner steaks were a bit tough, and drinks, expensive. We enjoyed exploring the grounds and walking along the maze and the equator. Mountain bike rentals were too expensive for the equipment provided.

Room Tip: No elevators, so if you have trouble climbing stairs, as for something on a lower floor. The views a...
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall C, General Manager at Fairmont Mount Kenya Safari Club, responded to this review, 14 October 2013
We are so happy that you enjoyed your stay with us and thank you for taking the time to share your valued feedback on Tripadvisor.
Thank you for your wonderful feedback regarding our facilities, rooms and grounds. We strive to achieve the highest levels of product and service and I am delighted to hear that we lived up to your expectations.
My most sincere apologies for the tough steak that you experienced in our restaurant – thank you for the feedback, I will most certainly follow up this point with our Executive Chef and Beef Supplier. I value the feedback thank you; I have also discussed the rental bikes with our 3rd party partner and will ensure that this equipment shortfall is rectified immediately.
I will most certainly pass on your kind comments to all our team here and until we meet again, we look forward to welcoming you back once again.

Kind Regards

Niall P. Cowan MIH
GENERAL MANAGER

FAIRMONT MOUNT KENYA SAFARI CLUB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 October 2013

This was my second visit to the place . The last one was 5 years back before Fairmont took it over. I did not have the best recollections and impressions from my last visit as I had then found the place moldy and run. However, our safari operator put this venue in our schedule and inspite of my initial diffidence, I am so happy that we stayed here. The whole place is completely re-done. Quite often game viewing in Africa can become a very stressful business. Also, a sort of routine sets in. A venue in between as Fairmont Mount Kenya Safari Club is is an ideal recharge. Your senses are taken in by the lush and pampering layout. The colonial style accommodation is so spacious and replete with typical charm. There is luxury, but, there is no stiffness. There is a homely feel to the accommodation and the stay. Yoo feel a sense of home. A huge part of this is to do with the gentle hospitality of the staff. Nothing is too much trouble for them. The golf course is ideal for people wanting to take a few swings. Even non - golfers (as our young children) had the thrill of an hours training under a trained instructor for a nominal fee. You have a sense of bonding and belonging to this place. this is so important as you want your heart to feel warm too, especially when you are in an alien land. In the evening camp fires were lit up (we were there in the winters) and typical African dances are performed. the guests too are encouraged to join in and there is so much fun and Bohemia. Though there are no safaris here, but, you can walk to the animal protection center and see some very exotic animals from up close. The variety of monkeys, tortoise, Lamas, deer, hippos etc was fascinating. A care taker takes you around and fills you up with a lot of valuable information. You can feed the animals off your hands and have a few exotic monkeys land on your shoulder. Getting to the place in the afternoon is a suggestion as you get to see the Cheetahs being fed. They are in a big enclosure and you can see them from very close and fake a wilderness background :-) They are brought to another enclosure for feeding and you are just a few feet away !

Food s also excellent and they give you a fair selection of cuisine. I think the general hospitality of the staff, the period charm wrapped in luxury, the sprawling layout of the place and a feel where you can drop anchor and do nothing, but still have your senses pampered as well as soothed will be my lasting impressions of Fairmont Mount Kenya Safari Club. I will recommend this place without hesitation. In a land of high powered wildlife viewing, this venue would stand out as a delightful and tranquil oasis where one can regain touch with oneself and take in a fantastic expression of natural and man made charm.

Room Tip: Would suggest to travelers who are not in a hurry and focused only on safaris. Ideal for a 12 to 14...
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  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tapasbanerjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall C, General Manager at Fairmont Mount Kenya Safari Club, responded to this review, 14 October 2013
Thank you so much for your fantastic review of the Fairmont Mount Kenya Safari Club.
We really do appreciate your feedback, and we are so happy to hear that you enjoyed your stay with us. Welcome back once again, it is such a privilege and honor to have such loyal repeat guests, like you, speaking so highly of the Fairmont Mount Kenya Safari Club – Thank you!
It is always wonderful to hear from our guests that the best part of everything was the service and our team - we pride ourselves on offering true Kenyan Hospitality.
Your kind words regarding our colleagues and hotel are greatly appreciated and will be eagerly passed on – it is our mission to turn moments into memories for our guests.
I am delighted to hear that you enjoyed the numerous activities that we have on offer; and am equally pleased to hear that you managed to find time to relax and enjoy the location and spectacular view of the majestic snow capped Mount Kenya – it truly is such an incredible sight!

We look forward to welcome you back, once again, to Fairmont Mount Kenya Safari Club in the near future.
Kind Regards

Niall P. Cowan
GENERAL MANAGER

FAIRMONT MOUNT KENYA SAFARI CLUB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
2 reviews
5 of 5 bubbles Reviewed 29 September 2013

Excellent service. All staff are so friendly and helpful. The food is really good. The animal orphanage is amazing - well worth the trip. Can recommend this to families as well as couples looking for a relaxing and very romantic break. .A little piece of heaven - it is so beautiful.

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 111Habibi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall C, General Manager at Fairmont Mount Kenya Safari Club, responded to this review, 14 October 2013
We are delighted that you enjoyed your stay with us and thank you for taking the time to share your valued feedback with regards to your stay.
Guest feedback is so important to our operation and it is always gratifying to know that we have exceeded the expectations of our guests. We are most appreciative for your fantastic comments especially your thoughts on our engaging service and great cuisine! Your kind comments regarding our team and hotel is greatly appreciated and will be eagerly passed on.
I am pleased that you enjoyed the animal orphanage; funding from the orphanage assists in their greater objectives of Breeding Mountain Bongo for return to Mount Kenya, returning White Zebras to The Lerogi Plateau and rearing and returning wild orphans to their natural habitat. For more information on the animal orphanage and their objectives please visit animalorphanagekenya.org
We all look forward to welcoming you back to the Fairmont Mount Kenya Safari Club - thank you for allowing us to turn your moments into memories.
Kind Regards

Niall P. Cowan MIH
GENERAL MANAGER

FAIRMONT MOUNT KENYA SAFARI CLUB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vadodara, Gujarat India
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 26 September 2013

Spread over more than 100 acres of land. Mt Kenya Safari Club creates a heavenly atmosphere. We were upgraded to a 2 bedroom cottage. They have a few things to do like golfing, horse-riding etc. The widespread well manicured lawns inviting a large variety of birds and the animal orphanage are like an icing on the cake. The only drawback is the food served here and the room service which could have been much better. However the Sunday brunch was worth the wait and a must try.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank amirup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niall C, General Manager at Fairmont Mount Kenya Safari Club, responded to this review, 14 October 2013
Thank you so much for your valued review of the Fairmont Mount Kenya Safari Club, received on the 26th September 2013.
We really appreciate you taking the time to review our property, it is always gratifying to hear from our guests that they enjoyed the service & product - we pride ourselves on turning moments into memories for our guests. I am delighted that you enjoyed our Sunday Brunch, we endeavor to have the largest selection of cuisine available from all over the world and this selection has proved to be very successful for us.
We look forward to welcome you back, once again, to Fairmont Mount Kenya Safari Club in the very near future.
Kind Regards,

Niall P. Cowan MIH
GENERAL MANAGER

FAIRMONT MOUNT KENYA SAFARI CLUB
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Mount Kenya Safari Club

Property: Fairmont Mount Kenya Safari Club
Address: | Mount Kenya, Nanyuki Town, Nanyuki Municipality 10400, Kenya
Phone Number:
Region: Kenya > Rift Valley Province > Laikipia County > Nanyuki Municipality > Nanyuki Town
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Nanyuki Town
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Mount Kenya Safari Club 5*
Number of rooms: 120
Official Description (provided by the hotel):
With magnificent views of majestic Mount Kenya, the Fairmont Safari Club's 120 luxuriously appointed guest rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. ... more   less 
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Also Known As:
Fairmont Mount Kenya Safari Club Hotel Nanyuki
Fairmont Mount Kenya Safari Hotel
Mount Safari Club Kenya
Fairmont Mount Kenya Safari Club Nanyuki Town

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