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“Excellent ambience & decor, so-so food”

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Falcon Heights Hotel
Ranked #1 of 14 Nanyuki Town B&B and Inns
Certificate of Excellence
Nairobi, Kenya
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent ambience & decor, so-so food”
Reviewed 11 August 2013

First the good. The ambience, decor and general layout are excellent. The finishing in the rooms and the restaurant are especially top-notch. It is a new, small quiet hotel just on the perimeter of Nanyuki town. The staff are generally very helpful and prompt in assisting you. Even the boisterous poolside antics of the lads from the nearby British army training base are welcome- they bring a bit of life to an otherwise sedate environment.

Now the bad. The food and food service let the place down a bit. The food is just ok, not bad but not excellent either. The real problem is that the food takes ages to arrive. Even a simple meal like sandwich and fries takes 45min to an hour. True, this isnt a fast-food joint, but the wait is still too long. There seems to be a bottleneck in the kitchen area. My advice - pay for B&B only, then get lunch and dinner in one of the many eating places in Nanyuki town, which is like a 1-minute drive away and always open till late.

But overall, this is still THE hotel of choice in Nanyuki. The Mt.Kenya Safari Club is too expensive, and Sportsman's Arms hotel is dingy compared to Falcon Heights.

Room Tip: ASk for a room facing the lawns on the pool side!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dixon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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110 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Nanyuki Town, Kenya
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 July 2013

The rooms are stunning and well set out. There is a small swimming pool and bar area which is good to relax next to. The menu in restaurant is small and food not of a very good standard. I stayed for 6 nights and ate in restaurant for 2, breakfast is charged at 1500ksh which compared to town and other hotels is treble the price and not very good. If you are to stay there eat at Kongoni camp or other restaurants in town.

Room Tip: All rooms are of a high standard.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank rmackenzie66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockbridge, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 July 2013

I stayed in this hotel for 2 months and cannot speak highly enough about it and the staff. It is superbly manicured, superbly clean and the staff well trained and attentive. The manager, Fred, is a true gentleman, clearly a great leader, and so very helpful. The rooms are well appointed, comfortable and the facilities at the hotel top rate for the price range. Of course there are more luxurious hotels in the area but not at this price and value. I would certainly stay again if on a budget.

There are always areas that are slightly towards the negative and Falcon Heights is no exception. Sometimes food in the restaurant takes far too long (over and hour) to arrive at the table; this was not just an isolated event, it happened a few times and it made me explore other restaurants where my time was tight. The other annoying aspect of this hotel is the use of the hotel by large groups of people (non-residents) at weekends who monopolise the pool area, drinking excessively and making considerable noise until the late/early hours.

Those issues aside, it is a lovely place to be.

Room Tip: For good (better) Wi-Fi connections ask for a room closer to the restaurant area as the signal is we...
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Collins, Colorado, United States
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 July 2013

This is a relatively new place in Nanyuki and I think the best in its price range. Everything is super clean from the grounds and walkways to the rooms and restaurant. Rooms are bright, modern, and very comfortable. Front desk staff is always cheerful and friendly. I've now stayed there multiple times and always been happy and satisfied.

Restaurant is missing some atmosphere and I had one weird stay where they wouldn't give us a menu because we were a large group and they said it would take too long to make the food. They wanted us to each order the USD 20 buffet instead, although there were plenty of USD 10 options from the menu that we eventually tricked a staff person into giving us, and then negotiated the buffet price down almost 50%.

  • Stayed May 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank BrettB007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 May 2013

I heard about Falcon Heights from a trade fair and I was curious and skeptical about the place because of the photos on the brochure. However, it was a pleasant surprise to realize that the photo were actual photos and not Photoshop. It is a really nice place to go for a weekend getaway. It is not too far from Nairobi and its location is ideal.

  • Stayed August 2012, travelled with friends
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Helpful?
Thank Keemaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eldoret, Kenya
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 April 2013

Been staying at various hotels in Nanyuki and its environs for the past 5 years. I must say the Falcon Heights hotel is an excellent hotel for its price rage. Not too pricey, clean, modern and comfortable.Great value! Will be staying here whenever I visit. Keep it up!

  • Stayed April 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Magiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 16 November 2012

This was one of the best stays I had in a hotel. Falcon Heights is a nice little place. The grounds are immaculate, and one can tell that the owner took some time on finishes. The rooms are spacious and very clean. There is a wonderful smell as one enters the room.
The hotel staff are very friendly and helpful. The food was also very good. It also has a cottage with a kitchen, living room and kids bedroom for visitors who may want to consider a getaway with the kids.
All in all, I liked it a lot.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdhiamboC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Falcon Heights Hotel

Property: Falcon Heights Hotel
Address: 722 Nanyuki-Rumuruti Highway, Nanyuki Town, Nanyuki Municipality 10400, Kenya
Phone Number:
Region: Kenya > Rift Valley Province > Laikipia County > Nanyuki Municipality > Nanyuki Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 B&Bs / Inns in Nanyuki Town
Number of rooms: 17
Official Description (provided by the hotel):
16 luxurious rooms and an executive 2 bedroom cottage. Features include spacious room and bathroom, key card lock, plasma TV, phone, safe, free Wi-Fi, hair dryer and shaving unit, study corner, plush lounge chairs with complimentary water and tea service. There is a scenic pool next to the cocktail and coffee bar with a view of the beautiful lawns. Falcon Heights offers the guests consistent, personalized, impeccable, '5 star quality' Services at an affordable rate. ... more   less 
Also Known As:
Falcon Heights Hotel Kenya/Nanyuki Town

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