I don't know where exactly to start, so I would take it one by one.
The property is really beautiful. The whole environment and the ambience was so good. I stayed in a prestige suite and it was perfect for a romantic holiday. I was with my girlfriend Perzola. You can find her review too. The bath and the shower outside were fabulous. Even being out open in the nature we had our full privacy. The quality of the toiletries were very good. The room service was very competent. The quality of the coffee and tea provided in the room was of a top quality. Bed was really very comfortable and cozy except for a little issue...the extra thing provided on each side of the bed kept moving continuously, and so it wasn't very comfortable and safe to climb up or down from the bed. Rest everything was as good as anything.
There are few things which I must mention. The kind of service and hospitality provided by Sofitel so is really unmatched and one of the best I have come across. We were not let down at any point. Even on our check out day we were allowed to stay until late as we had an late night flight. That was very kind.
Each and every staff at the hotel were lovely and very coordinating. They smiled all the time and that was a lovely thing to see. Although everyone was brilliant but I must mention few people who especially made our holiday a great one.
The first of them is our butler Girish. He is the best butler I have come across. He was just a phone call away. and he always made a point to visit us few times a day. He never missed anything, even if it was a very small thing. He took care of our each and every needs. He made sure that we have the best of the time during our stay. I just had to ask him once and then he would arrange everything. He was really amazing. He would go all the way to make us happy. Hats off to the guy.
The next in line is the restaurant manager Neha. She was really very sweet, very knowledgeable and vey kind. We were staying for 5 nights and she made sure that we get the best of the food every night. She would herself make sure that we have a great every time we entered the restaurant premises. We really had an amazing dinner every night. She was always there for us and she obliged us with every single request we made. Thank you Neha.
The another guy worth mentioning here is Hugo from the SoFit. He took great are of us every time we went to play tennis and was kind enough even when we lost few f the balls every time. He took us to a lovely bicycle ride across the ocean up to the amazing view points. He even carried water and protein bars for us which was very sweet and kind. Then he taught us to play the lovely French game played with those steel balls. It was really fun. We even went on to play on the last day of our visit.
The other guys like Yvans from So Fit wo obliged us by playing a lovely romantic track on our request on one of the nights at LeTakamaka. He even took us to a lovely walk across the beach one morning. It was really nice. Then the guys at the Boat House were very kind and lovely. Guys like Henry and Scott were so patient and supportive with us during our snorkeling and other water activities. I don't think we would have been able to di it without them.
There were many more names apart from these guys who contributed in their own little ways to make our stay a memorable one. Guys like Mr. Ved, Pravesh or Arvind from the restaurant, or Rakesh from poolside, bellboy Raj, they all were brilliant. I cant recall any other names but I know there were many more.
So, In the end I would like to thank the entire staff of the SofitelSo for making our stay such a lovely and memorable one, I really look forward to see you guys soon again. And you could still send me the satisfaction survey mail as I would be very obliged to fill it.
- Official Description (provided by the hotel):
- Sofitel So Mauritius Bel Ombre is located on the southern tip of the island in the most naturally beautiful place. The resort has 92 rooms, suites and villas, 2 restaurants, 2 bars, So Spa, So Fit. The resort also has a tennis court, kids club, outdoor swimming pool, 520 mts of beach, natural lagoon and corals, boat house with water activities and 24 hr personal butler service. ... more less
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- Also Known As:
- Sofitel So Mauritius Bel Ombre Hotel Bel Ombre