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“fantasic holiday, great golf and a la carte dinning.”

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Heritage Awali Golf & Spa Resort
Ranked #2 of 6 Hotels in Bel Ombre
Certificate of Excellence
Reviewed 29 April 2012

Just arrived home after nearly 3 weeks at this resort. Read other reviews and a little apprehensive, however, we had a great time. We were able to prebook all restaurants for the first week prior to arrival, and then managed to book all the restaurants of our choice with no problems for the rest of our vacation when we checked in,In fact, we did not eat at the main buffet restaurant at all. The staff have been extremely well trained and managed. The only time that the staff service was not first class was when the restaurant managers had a night off and there was no leadership. Best restaurants, Le Chateau & Gingja.

Our main reason for this vacation was golf, and we were not disappointed, golf was included in the all inclusive package, however you had to pay for a buggy costing approx £40 but do negotiate and you will get the price down to 1,400 ruppee ( £31) if you play several rounds. No electric trolleys, just pull ones, We played one day pulling trolley and were exhausted due to the hilly areas and heat, thereafter we used a buggy thereafter. Take plenty of balls as when ball goes into the thick rough impossible to find. Pro shop very expensive. Order the curry at the golf club after a game, it is excellent, however food is only served between 12.00 and 2.30. and part of your all inclusive package is that you can only order a drink at the club house if you order food between those times. Ordering drinks at any other time you will be charged.

Our room was spotless. Cleaned late morning and then again whilst we were out at dinner, towels changed twice a day. This resort is not really for childen, mostly for couples on honeymoon, celebrating birthdays and anniversaries. If you are thinking of bringing your children to this resort, dont, it wont be fair on them or the other residents.

One improvement - at breakfast in the buffet restaurant, they have a big problem with birds jumping on the tables pecking at anything and everything and doing their business on the chairs etc, most unhealthy. Have suggested nets be put up or some resident cats would solve the problem. The same problem occurs at Zenzibar serving lunchtime bar meals.

Had realised on arrival that I had left my medication at home, was seen straight away by the hotels nurse who went out of his way to resolve problem ( and no charge for his service) cant fault it.

Room Tip: Make sure you book a seaview room well worth the extra and block 3, ground floor is a great location...
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  • Stayed: April 2012, travelled as a couple
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5  Thank Jovale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,059 - 2,065 of 3,755 reviews

Reviewed 26 April 2012

this resort is absolutely gorgeous and loved staying here. it is clean, modern and peacefull. it smells lovely everywhere, not sure what they use but we loved it. the food was also fabulos, we did a different a la carte restaurant every night as we were all inclusive. the flavours are amazing, however, the service needs to improve and be faster. lunch is also a la carte, which i think slows things down, but we loved the food, so we can't complain too much. the drinks are also plenty for the all inclusive package and the waiters come to the beach to take your order. the beach was very nice and the water very clean and calm.

  • Stayed: April 2012, travelled with family
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5  Thank GlobalCitizenM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2012

Had a fantastic holiday at the awali over Easter -totallyagree with the many positive comments about the staff, food, value for money and extent of the all inclusive.joelle in particular went out of her way to ensure I had a great birthday securing a table t the chateau-Amazing food and service completed by a special birthday cake.we particularly enjoyed our evening meals at the c beach club- exquisite quality and presentation of food.i find it hard to understand how anyone can be critical of the food!we loved the layout, the smell(sandalwood??)and the ambience of the hotel.
Yes-it was very busy but it was peak season-if you're not teachers or if you don't have children, you could go at other times.there were a few niggles due to the number of guests but nothing to pool our holiday!

  • Stayed: April 2012, travelled with friends
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7  Thank Sussex2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2012

We came back today after spending 10 days at the Heritage Awali. All staff were extremely nice, helpful and courteous. The service is outstanding. The food within the hotel was acceptable but the rooms are appalling. They are dark, dingy, old, lack all main facilities and they smell dampness as soon as you turn off the AC. It best, these rooms would qualify for a basic 3* hotel.

  • Stayed: April 2012
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3  Thank Ammar154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2012

Had a wonderful holiday at the Awali
The facilities and service were superb,
Couldn't fault the attentiveness of the staff and management they were all incredibly helpful, polite and pleasant
Good facilities at both the Awali and the Telfairso plenty to do if you choose to
Great golf course which is also a lovely location for lunch
Would recommend the quad bike excursion
Book the restaurants before you travel to get into the most popular ones- Ginja and the Chateau especially The manager at Infinity Blue was particularly helpful and really looked after us.
Overall a holiday to remember

  • Stayed: April 2012
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4  Thank rich077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2012

“My wife and I have literally arrived home today from our holiday in the Heritage Awali Hotel in mauritius. Where do I start ? The staff, the food, the facilities, the beach, all are in my opinion, top class.
I read a lot of reviews before we went there and while most were favourable there were a few that had mentioned that the service is slow and I can understand that they might have thought this but I did not find this to be a problem as it is a french style system where time is given to let the courses digest and for conversation between courses with a glass (or two) of wine or something else.
I can only say that I thoroughly enjoyed the food and the service in all the restaurants in Awali and I must single out the Maitre' D in Infinity Blue restaurant as a total professional and a gentleman.
The bar staff were all very friendly and helpful as were the reception staff and all the staff members who we met while walking around the complex from cleaning to gardening who always said good morning / evening when we met them.
One point I would advise on is that the lobster dinner that people are talking about is no longer available as the restaurant that used to supply it as part of the all inclusive deal is closed and it has not transfered to any of the other restaurants without a large surcharge . This meal I was looking forward to very much myself and was very disapointed to find out, only when we got there, that it was not available.
Taxi fares when booking trips within the hotel are also expensive, for example 2800 rupees for what is termed five hours tour. the conversion rate with the Euro at the moment is about 36 rupees to 1 Euro and the charge for the tour of the north of the island in the hotel BMW X5 is 6000 rupees with picnic supplied, We got a taxi outside the hotel (easy to do as there is a taxi rank outside every hotel and taxi drivers driving around looking for business and willing to haggle) who took us on a tour of the north of the island (although without the picnic) that lasted 10 hours and only charged us 2200 rupees although we gave him a tip on top of this as he was absolutely fantastic and we hired him on other occasions as well.
The people we met outside of the hotel itself when we were touring around were very friendly and welcoming so I would highly recommend the Awali as a hotel to stay if you are thinking of visiting the beautiful island of mauritius.
It is undoubtedly a family hotel and we were there for the easter break that others have spoken about but we did not experience the problems of not being able to get a sunbed and did not have to resort to running down at rediculously early hours to get a bed
The other hotels in the group where you can avail of the facilities and restaurants for lunch and dinner are The C Club in Heritage La Telfair ( Beautiful Food and excellent staff) Ginga restaurant, also in La Telfair and also top class and finally for La Telfair, Annabelles restaurant which we found to be our least favourite as the calamari starter and the lamb main course on the night we were there, were very disappointing.
The Chateau restaurant in the old colonial house is a particular joy to behold as well.
We went for a day watching and swimming with dolphins,booked with the famous Paolo who has boats doing the water skiing and water attractions outside the hotel, as well as snorkeling followed by a meal cooked by the crew of the boat which consisted of chicken, fish, bread and lobster with lots of wine, beer and rum supplied for 7000 rupees when we shared with another couple which considering what was included, we thought was very good value.
For anyone looking to go deep sea fishing, it is very expensive and can vary from 7000 rupees for a half day 07:00 to 13:00 to 16000 for a full day and it is very very hard to get a boat where you can share a boat with other tourists unless you have a group of friends or family with you, so hard in fact that I could not find a boat that I could book a place to share a boat for the entire two weeks we were there.
We also went walking with the lions, which is done it the Cassala zoo and is a treat you will find very hard to get elsewhere, IT IS BRILLIANT. The staff are very professional, very easy to talk to and they do everything in their power to give you the best experience you can have while being as safe as they can make it.
IWe were considering renting a car for a few days while we were there but were very glad that we did not. It is very hard to find the beauty spots that are there to be seen as some are down dirt tracks or alleyways that you would not go down and the routes that you would have to find to get to the main sights are so hard to find that you could spend a day trying to find just one when a taxi could get you to all of the sights in the south in one day.
Just to finish up I will say I WANT TO GO BACK NEXT YEAR, i LOVED EVERY MINUTE

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
16  Thank 594Gerard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2012

My wife and I have literally arrived home today from our holiday in the Heritage Awali Hotel in mauritius. Where do I start ? The staff, the food, the facilities, the beach, all are in my opinion, top class.
I read a lot of reviews before we went there and while most were favourable there were a few that had mentioned that the service is slow and I can understand that they might have thought this but I did not find this to be a problem as it is a french style system where time is given to let the courses digest and for conversation between courses with a glass (or two) of wine or something else.
I can only say that I thoroughly enjoyed the food and the service in all the restaurants in Awali and I must single out the Maitre' D in Infinity Blue restaurant as a total professional and a gentleman.
The bar staff were all very friendly and helpful as were the reception staff and all the staff members who we met while walking around the complex from cleaning to gardening who always said good morning / evening when we met them.
One point I would advise on is that the lobster dinner that people are talking about is no longer available as the restaurant that used to supply it as part of the all inclusive deal is closed and it has not transfered to any of the other restaurants without a large surcharge . This meal I was looking forward to very much myself and was very disapointed to find out, only when we got there, that it was not available.
Taxi fares when booking trips within the hotel are also expensive, for example 2800 rupees for what is termed five hours tour. the conversion rate with the Euro at the moment is about 36 rupees to 1 Euro and the charge for the tour of the north of the island in the hotel BMW X5 is 6000 rupees with picnic supplied, We got a taxi outside the hotel (easy to do as there is a taxi rank outside every hotel and taxi drivers driving around looking for business and willing to haggle) who took us on a tour of the north of the island (although without the picnic) that lasted 10 hours and only charged us 2200 rupees although we gave him a tip on top of this as he was absolutely fantastic and we hired him on other occasions as well.
The people we met outside of the hotel itself when we were touring around were very friendly and welcoming so I would highly recommend the Awali as a hotel to stay if you are thinking of visiting the beautiful island of mauritius.
It is undoubtedly a family hotel and we were there for the easter break that others have spoken about but we did not experience the problems of not being able to get a sunbed and did not have to resort to running down at rediculously early hours to get a bed
The other hotels in the group where you can avail of the facilities and restaurants for lunch and dinner are The C Club in Heritage La Telfair ( Beautiful Food and excellent staff) Ginga restaurant, also in La Telfair and also top class and finally for La Telfair, Annabelles restaurant which we found to be our least favourite as the calamari starter and the lamb main course on the night we were there, were very disappointing.
The Chateau restaurant in the old colonial house is a particular joy to behold as well.
We went for a day watching and swimming with dolphins,booked with the famous Paolo who has boats doing the water skiing and water attractions outside the hotel, as well as snorkeling followed by a meal cooked by the crew of the boat which consisted of chicken, fish, bread and lobster with lots of wine, beer and rum supplied for 7000 rupees when we shared with another couple which considering what was included, we thought was very good value.
For anyone looking to go deep sea fishing, it is very expensive and can vary from 7000 rupees for a half day 07:00 to 13:00 to 16000 for a full day and it is very very hard to get a boat where you can share a boat with other tourists unless you have a group of friends or family with you, so hard in fact that I could not find a boat that I could book a place to share a boat for the entire two weeks we were there.
We also went walking with the lions, which is done it the Cassala zoo and is a treat you will find very hard to get elsewhere, IT IS BRILLIANT. The staff are very professional, very easy to talk to and they do everything in their power to give you the best experience you can have while being as safe as they can make it.
IWe were considering renting a car for a few days while we were there but were very glad that we did not. It is very hard to find the beauty spots that are there to be seen as some are down dirt tracks or alleyways that you would not go down and the routes that you would have to find to get to the main sights are so hard to find that you could spend a day trying to find just one when a taxi could get you to all of the sights in the south in one day.
Just to finish up I will say I WANT TO GO BACK NEXT YEAR, i LOVED EVERY MINUTE

    • Value
    • Service
1  Thank 594Gerard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Awali Golf & Spa Resort

Address: B9, Coastal Road, Bel Ombre, Mauritius 61002
Region: Mauritius > Savanne District > Bel Ombre
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Bel Ombre
#2 Spa Hotel in Bel Ombre
#2 Luxury Hotel in Bel Ombre
#3 Romantic Hotel in Bel Ombre
#3 Family Hotel in Bel Ombre
Price Range: £281 - £718 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritage Awali Golf & Spa Resort 5*
Number of rooms: 158
Official Description (provided by the hotel):
In the heart of the unspoiled wild south of the island, Heritage Awali Golf & Spa Resort is the ideal place to experience authentic Mauritius and relax in harmony with nature either for just the two of you, or with the whole family. This luxury hotel combines elegance with the magic of Africa and offers high-end accommodations and an exceptional range of facilities: 18 hole golf course overlooking the ocean, two of the most beautiful well being centres of the Indian Ocean area with the Seven Colours Spa and the Umuzi Fitness Centre, a unique concept in kids' clubs and privileged access to a colonial manor house and a nature reserve. A variety of unique delights to leave you with unforgettable holidays in Mauritius. ... more   less 
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Also Known As:
Heritage Awali Golf Hotel Bel Ombre
Heritage Awali Golf And Spa Resort
Heritage Hotel Bel Ombre
Heritage Resort Bel Ombre
Heritage Mauritius
Heritage Golf Spa Mauritius
Heritage Awali Golf & Spa Resort Mauritius/Bel Ombre

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