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Heritage Le Telfair Golf & Spa Resort
Ranked #2 of 6 Hotels in Bel Ombre
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect”
5 of 5 bubbles Reviewed 13 April 2014

We have recently returned from a fabulous holiday in Mauritius at Heritage Le Telfair. The hotel is set in beautiful grounds and the surrounding area is very picturesque. Great location fantastic rooms and plenty of places to eat between Awali and Le Telfair. The food was amazing and the presentation second to none. All of the staff were every very friendly and made us feel very welcome. The staff were just lovely the maids, waiters, bar staff, gardeners, water sports staff, spa, reception and management. A special mention for the staff at the sports centres for their encouragement to get fit. Thank you to Jérôme, Emiliano, Kurran and Michael. Also a mention for the manager of Awali Christophe Ramdiane for all of his help. Thank you all very much. Maurituis is beautiful but the friendliness of the staff made this holiday a very special and memorable one. Very warm and genuine people. Congratulations to the management for perfecting the art of customer service. All in all a fabulous holiday.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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Helpful?
3 Thank hotmiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 14 April 2014
Dear Valued Guests,

We would like to thank you for having taken the time and effort to share your Fabulous experience at Heritage Resort.

We would like to thank you for having named Jérôme, Emiliano, Kurran and Michael and Christophe, my colleague from Awali, who personally contributed to a special and memorable holiday. We are truly blessed to work with such fantastic Artists.

We look forward to welcome you back in the Domaine de Bel Ombre soon,

Best wishes from all the Artists,

Stephan
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1,828 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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SOMERSET
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 April 2014

Wonderful hotel that fulfilled all expectations and more. Superb location. All staff went out of their to ensure that we had a memorable stay. Location was fantastic with good choice of restaurants and activities.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank SomersetMoons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 14 April 2014
Dear Guest,

Thank you for having chosen Heritage Le Telfair Golf and Spa Resort for your stay in Mauritius.

We are thankful for kind words relating your holidays. This is truly motivating to the team of Artists that makes up Heritage Resorts who strives to be at their best and exceed our guest's expectations at all times.

We look forward to welcoming you back for another stay with us in the near future.

Our best regards

Stephan
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

We don't normally write review but felt inclined to on this occasion.
We have always wanted to travel to Mauritius and are so pleased we did. After a long journey we arrived to such friendly staff and a beautiful resort.
We were happily shown to our lovely air conditioned room by two staff members who explained how everything worked and what to do if we needed anything. The maids were great and really looked after us.
We dined the first evening in ginja-amazing food and such lovely staff an service. Our two youngest children fell asleep and they kindly covered them with blankets an rearranged our table close to them.
Breakfast time was a good selection and again excellent service, with all the staff helping our children and going out of there way to carry their plates and take them to fees the fish.
All the pools were lovely and both le palmier and the beach club food was delicious.
We never ventured to the Awali so can't comment.
However we would definitely book to stay at le Telfair again.
Lovely atmosphere, lovely staff, amazing service and amazing holiday. Thanks you

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lovegoodfood20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 14 April 2014
Dear Guests,

Thank you for having taken the time and effort to write this Fantastic review.

We are most pleased to read that you have thoroughly enjoyed your stay and that all our Artists contributed to a Fantastic Holiday.

We look forward to welcoming you back soon for another amazing Holiday,

Best regards,

Stephan
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UK
Level Contributor
6 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 6 April 2014

The colonial ambiance of this resort and excellent staff made our stay wonderfully relaxing and fun. We enjoyed the Gourmet Bliss package which we thought was good value, and allowed us to experience the variety of restaurants and bars this property has to offer.
We hired Coco for a day trip and found him personable and knowledgeable and we appreciated his guidance in choosing the areas to visit locally.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Fittraveller77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 14 April 2014
Dear Guests,

Thank you for having taken the time to write about your recent experience at the heritage Le Telfair Golf and Spa Resort, Mauritius.

We are delighted that all the Artists contributed to a great holiday and we would like to thank you for having named Coco, our Limousine Driver. He is truly passionate about his job and the island and we are delighted that he was able to guide you in choosing the areas to visit.

We look forward to welcome you back soon,

Best regards,

Stephan
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Vancouver
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 4 April 2014

The management and staff at this hotel are the best ambassadors for the hospitality industry and we travel extensively,from the moment we arrived we were treated sincerely,honestly and efficiently,it was a long way to fly from Vancouver but we will be returning soon,Stefan has created an awesome and lovely team,special thanks to Coco for the day trip and his knowledge of a beautiful island,to the team at the Cavendish,the lovely reception staff the great and creative chefs and the knowledgable gardeners,to all the team at the Telfair a big Thank you see you soon,Peter and Ruth

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Peterpascoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 14 April 2014
Dear Peter and Ruth,

We were delighted to have met you (all the way from Vancouver) and we would like to thank you for having shared your holiday experience on this forum.

We are truly happy that you discovered the true Mauritian hospitality and we thank you for having named Coco, our limousine Driver, who is truly passionate about Mauritius and takes great pride in his work, without forgetting all the other Artists that contributed to your holiday experience.

We hope to have the chance to welcome you again,

Our best regards, all the way from Mauritius...

Stephan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 March 2014

Just returned after two week fabulous holiday.Hotel was great but what made it special was the attentiveness of the staff from the cleaners to the management, they could not have done more. We stayed in a senior suite which was spacious and comfortable,the only downside was the light in the bathroom which hung low and my husband banged his head a couple of times. Food was good with a varied choice of restaurants the special one being The Chateau. Spa was wonderful and we found ourselves returning again and again.All in all a very relaxing break.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
2 Thank 45jackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 14 April 2014
Dear Guests,

We had the great pleasure in welcoming you at Heritage Le Telfair Golf and Spa Resort, we are naturally delighted that we have lived up to your expectations.

We wish to thank you for having taken the time and effort to share your experience on this forum.

We have taken good note of your recommendation and we are are working on a solution and look forward to welcoming you back again in the Domaine,

With our best regards,

Stephan
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Port Elizabeth, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

We stayed at Heritage Le Telfair for our honeymoon and had the most fabulous holiday ever! We visited in January 2010 and the weather was nice and warm (very humid) but with their beautiful pool, the beach and air-conditioned rooms it was a wonderful time of year to visit. The staff were very efficient and friendly and the food was delicious. We visited all the different restaurants for dinner during our stay and were very impressed with them all. There was lots to do in and around the resort and we will definitely be back to experience the golf course next time.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LisaRentzke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 14 March 2014
Dear Guests,

It is with great pleasure that i read your fantastic review on your second visit to our resort. We would like to thank you for your trust and for having taken the time to post this review.

We are delighted that the you managed to try our different restaurant throughout your stay and we can only wish to have the chance to welcome you back for a third visit.

Best regards

Stephan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Heritage Le Telfair Golf & Spa Resort

Property: Heritage Le Telfair Golf & Spa Resort
Address: Domaine de Bel Ombre, Bel Ombre, Mauritius 61002
Region: Mauritius > Savanne District > Bel Ombre
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Bel Ombre
#2 On the Beach Hotel in Bel Ombre
#2 Spa Hotel in Bel Ombre
#2 Luxury Hotel in Bel Ombre
#2 Romantic Hotel in Bel Ombre
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Heritage Le Telfair Golf & Spa Resort 5*
Number of rooms: 158
Official Description (provided by the hotel):
Heritage Le Telfair Golf & Spa Resort offers a variety of luxury accommodation in a discrete village design with 20 different villas of 6 or 8 rooms. 158 rooms and suites have beautiful sea views or river views with floor to ceiling French windows, private balconies or verandas. Heritage Le Telfair is a member of Small & Luxury Hotels of the world. ... more   less 
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Also Known As:
Heritage Le Telfair Golf And Spa Resort
Heritage Le Telfair Golf Hotel Bel Ombre
Le Telfair Hotel
Hotel Le Telfair
Heritage Le Telfair Golf & Spa Resort Mauritius/Bel Ombre

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