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Heritage Le Telfair Golf & Spa Resort
Ranked #2 of 6 Hotels in Bel Ombre
Sandton, South Africa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“People make the difference”
4 of 5 bubbles Reviewed 24 April 2014

I stayed at the Villas Valriche and was fortunate to enjoy the services at the Telfair. In particular I would like to compliment the staff at the activity centre, especially Jerome, Fabrice, Michael and yoga instructor Rami. You certainly were most helpful and professional in assisting me with getting healthy again. Also to Michael who was so accommodating in taking my little nephews fishing and the attention that he gave them making them feel so special. I've never taken yoga before and Rami was an excellent instructor, patient and informative. The Thai Chi classes given by Emilliano certainly made for good concentration and exercises. Sorry Jerome I never got to do the outride that everyone raves about - next time!

Stayed April 2014, travelled with family
Helpful?
1 Thank Merle66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 4 May 2014
Dear Guests,

We would like to thank you for having taken the time to post your review.

We are extremely pleased that Jerome,Fabrice, Michael and Rami made the difference and allowed you to have a great holiday.

We look forward to welcoming you again in the Domaine and at Heritage Resorts.

Best regards

Stephane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,827 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (446)
Date | Rating
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English first
Johannesburg, South Africa
2 reviews
5 of 5 bubbles Reviewed 24 April 2014

My wife and I had a great stay at the resort for 7 nights. Staff were friendly, neat and spacious rooms, and the atmosphere overall made our stay really special. What we particularly enjoyed was the choice of restaurants we could eat at - Annabellas, Awali Balafon and C Beach Club - this really made it a memorable experience. I will recommend Telfair to anyone.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bilal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 4 May 2014
Dear Guests,

Thank you for having taken the time to write about your recent Holidays at Heritage Le Telfair.

We are particularly touched by your kind words towards our Artists and we are extremely pleased that they have made your stay that extra special. We are also pleased to see that you have been able to use most of our culinary experience around our fantastic domain and we can only wish to have the chance to welcome you back.


Best regards

Stephan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 23 April 2014 via mobile

We did spend only 5 days of our trip in Mauritius and that was the cherry on top of the cake. Excellent staff, from the first contact to the last, vila equipped with all necessary amenities, very comfortable, you could get your own polo shirt or hat with the resort logo to remember the experience, food was delicious and prepared with extra care from the chefs and served with such care from the waiters. The staff of all other outlets and entertaining facilities was extraordinary too. Very good wine collection too for those who enjoy it. My promise to the staff and Telfair Resort is I shall be back soon.

Stayed April 2014, travelled with friends
Helpful?
Thank Illyrian14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 4 May 2014
Dear Guests,

We would like to thank you for having taken the time to share the experience of your recent holidays on TripAdvisor.

We are really pleased to read your kinds words towards our Artists, services and amenities. We can only wish to have the chance to welcome you back for a longer stay,

Best regards


Stephan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

family holiday was fantastic
service was excellent as was the food.Really good breakfast and you have a good choice of restaurants to choose from ...they have a japanese restaurant which is unbelievable and having lunch 3 metres from the peach at the beach bar is fantastic
great beach and location would reccommend this to anyone

Room Tip: wicked sunset line some sundowners up for 6.15 sunset
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nigel b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 4 May 2014
Dear Guests,

We would like to thank you for having taken the time to share your recent family holiday experience.

We are extremely pleased that you have had a fantastic holiday and we look forward to welcoming you again soon,

Best regards

Stephan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 April 2014

We have recently returned from a fabulous holiday in Mauritius at Heritage Le Telfair. The hotel is set in beautiful grounds and the surrounding area is very picturesque. Great location fantastic rooms and plenty of places to eat between Awali and Le Telfair. The food was amazing and the presentation second to none. All of the staff were every very friendly and made us feel very welcome. The staff were just lovely the maids, waiters, bar staff, gardeners, water sports staff, spa, reception and management. A special mention for the staff at the sports centres for their encouragement to get fit. Thank you to Jérôme, Emiliano, Kurran and Michael. Also a mention for the manager of Awali Christophe Ramdiane for all of his help. Thank you all very much. Maurituis is beautiful but the friendliness of the staff made this holiday a very special and memorable one. Very warm and genuine people. Congratulations to the management for perfecting the art of customer service. All in all a fabulous holiday.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank hotmiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 14 April 2014
Dear Valued Guests,

We would like to thank you for having taken the time and effort to share your Fabulous experience at Heritage Resort.

We would like to thank you for having named Jérôme, Emiliano, Kurran and Michael and Christophe, my colleague from Awali, who personally contributed to a special and memorable holiday. We are truly blessed to work with such fantastic Artists.

We look forward to welcome you back in the Domaine de Bel Ombre soon,

Best wishes from all the Artists,

Stephan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SOMERSET
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 April 2014

Wonderful hotel that fulfilled all expectations and more. Superb location. All staff went out of their to ensure that we had a memorable stay. Location was fantastic with good choice of restaurants and activities.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SomersetMoons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 14 April 2014
Dear Guest,

Thank you for having chosen Heritage Le Telfair Golf and Spa Resort for your stay in Mauritius.

We are thankful for kind words relating your holidays. This is truly motivating to the team of Artists that makes up Heritage Resorts who strives to be at their best and exceed our guest's expectations at all times.

We look forward to welcoming you back for another stay with us in the near future.

Our best regards

Stephan
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

We don't normally write review but felt inclined to on this occasion.
We have always wanted to travel to Mauritius and are so pleased we did. After a long journey we arrived to such friendly staff and a beautiful resort.
We were happily shown to our lovely air conditioned room by two staff members who explained how everything worked and what to do if we needed anything. The maids were great and really looked after us.
We dined the first evening in ginja-amazing food and such lovely staff an service. Our two youngest children fell asleep and they kindly covered them with blankets an rearranged our table close to them.
Breakfast time was a good selection and again excellent service, with all the staff helping our children and going out of there way to carry their plates and take them to fees the fish.
All the pools were lovely and both le palmier and the beach club food was delicious.
We never ventured to the Awali so can't comment.
However we would definitely book to stay at le Telfair again.
Lovely atmosphere, lovely staff, amazing service and amazing holiday. Thanks you

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lovegoodfood20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Stephan-Lagesse, Manager at Heritage Le Telfair Golf & Spa Resort, responded to this review, 14 April 2014
Dear Guests,

Thank you for having taken the time and effort to write this Fantastic review.

We are most pleased to read that you have thoroughly enjoyed your stay and that all our Artists contributed to a Fantastic Holiday.

We look forward to welcoming you back soon for another amazing Holiday,

Best regards,

Stephan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Heritage Le Telfair Golf & Spa Resort

Property: Heritage Le Telfair Golf & Spa Resort
Address: Domaine de Bel Ombre, Bel Ombre, Mauritius 61002
Region: Mauritius > Savanne District > Bel Ombre
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Bel Ombre
#2 Romantic Hotel in Bel Ombre
#2 Luxury Hotel in Bel Ombre
#2 Spa Hotel in Bel Ombre
#2 On the Beach Hotel in Bel Ombre
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Heritage Le Telfair Golf & Spa Resort 5*
Number of rooms: 158
Official Description (provided by the hotel):
Heritage Le Telfair Golf & Spa Resort offers a variety of luxury accommodation in a discrete village design with 20 different villas of 6 or 8 rooms. 158 rooms and suites have beautiful sea views or river views with floor to ceiling French windows, private balconies or verandas. Heritage Le Telfair is a member of Small & Luxury Hotels of the world. ... more   less 
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Also Known As:
Heritage Le Telfair Golf And Spa Resort
Heritage Le Telfair Golf Hotel Bel Ombre
Le Telfair Hotel
Hotel Le Telfair
Heritage Le Telfair Golf & Spa Resort Mauritius/Bel Ombre

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