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“One of the best in Mauritius - No doubt”
Review of Tamassa Resort

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Tamassa Resort
Ranked #1 of 6 Hotels in Bel Ombre
Reviewed 19 June 2014

Living in Mauritius and being actively involved in the construction and refurbishment of hotels, you get a ready sense of what makes a hotel great; it is not just the bricks and mortar used to build them, it is the atmosphere that is created within the hotel that defines a hotel and separates the good from the great. The Tamassa has great facilities, no doubt, but it is the hotel's unique atmosphere that sets it apart. From arrival to departure, for adults and children of any age, the Tamassa creates an atmosphere that enables you to simply relax and enjoy this remarkable hotel. Many thanks to the Tamassa team for their concerted efforts in making our stay so pleasant.

Room Tip: Any room will do.
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  • Stayed: April 2014, travelled with family
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1  Thank s_terencebrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa Resort, responded to this reviewResponded 20 June 2014

Dear Guest,

Along with Team Tamassa, I am in total agreement with your goodself that the real difference between any two estates is made by its people.

We invest a lot on training and motivation of our team, along with the strong belief that if our team members are happy, they will make our guests happy.

To have a feedback, as such from an insider is indeed very valuable to us.

Thank you for your views, along with helping our future guests choosing Tamassa, it will go a long way to motivate our team.

We look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,143 - 2,149 of 5,472 reviews

Reviewed 18 June 2014

My wife and I had the good fortune to stay at Tamassa during the last two weeks in May 2014, an experience difficult to express in words. It was WOW from the time you enter the reception for the first time and it continued throughout our stay. The welcome, the courtesy, warmth and friendliness of the staff was beyond the call of duty, nothing was too much trouble. Our special ceremony was arranged and executed to perfection.
The entertainment and the team were great, food is varied with differing themes each night, rooms are delightful and the facilities are excellent and well-staffed. Special mention to Ben (Beniot George), Ooma, Priya, Ram, Pooja, Kavita, Kavita(Yoga), Niven , Vimal, Veema, Sabrina, Nindesh, and Ingrid for making our holiday truly amazing and personal. Indeed thank you to ALL the staff at the resort - You are a credit to Tamassa.
We look forward to coming back at some point… as a family.

  • Stayed: May 2014, travelled as a couple
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2  Thank Ish P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa Resort, responded to this reviewResponded 19 June 2014

Dear Ish,

Thank you for an amazing feedback.

Your view makes my day. Nothing can bring more joy to ears than hearing such wonderful comments from our guests.

We invest a lot of time in our people. They are the central pillar of our values. Reading through so many names makes me feel proud.

I count myself as very lucky to lead an incredible team as such. A team which goes out of their way each time to help all our guests celebrate life.

We look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

Just recently returned from Tamassa and cannot but say good things about the hotel staff and location.

From the luggage attendant to Naynesh who leads the reception team, to Parvesh, Rohan and Prakash and all the waiters and waitresses like Anish, we extend our sincerent thanks.

Fantastic and peaceful spa and gym facilities; the hotel is on the beachfront!

The staff looked after us with smiles a plenty. Please keep smiling for that smile is key.

  • Stayed: June 2014, travelled with friends
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Thank RajubhaiJoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa Resort, responded to this reviewResponded 18 June 2014

Dear Guest,

What an incredible feedback and even better title. Simple but sending out a strong message.

I am confident your views will certainly encourage all our future guests to choose Tamassa for their next holiday.

Whilst I am delighted to learn that you enjoyed your stay with us, I am pleased to read through so many names from our team.

The team at Tamassa is its biggest strength.

We look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

Recently returned for Tamassa after extending our honeymoon. The whole experience was brilliant. We were made to feel very welcome and engaged in all activities. The setting is beautiful. The staff are amazing especially jam, Wesley, Ingrid and the hardworking Yanesh in the main bar. The food was brilliant in both the buffet and the a la carte playa restaurant. Would highly recommend this to anyone. I can't see where the negative reviews come from. This is a peaceful resort which is exactly what we wanted, but there is loads to do all included.
You will not go hungry or thirsty as the staff really pay attention.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa Resort, responded to this reviewResponded 18 June 2014

Dear Kevin,

Thank you for the wonderful feedback.

It is always a pleasure to hear such kind words from our guests.

The team at Tamassa is certainly very special and go out of their way, each time; to help all our guests celebrate life.

We look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

It was an amazing experience from the moment we entered. The welcome, the courtesy, warmth and friendliness of the staff was outstanding. I have travelled a lot, however this is the first time that we have received such awesome hospitality. Plus it was my daughters birthday and they went out of the way to make her and the occasion special.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
1  Thank Ernest G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa Resort, responded to this reviewResponded 15 June 2014

Dear Ernest,

As much as I appreciate your fantastic feedback, what I truly adore is the title.

It brings me a lot of joy, whenever I read “great reviews” relating to my team.

Of course, Tamassa has great settings, with beautiful stretch of beach, pampering spa, lush landscaping, four pools, parlor with homemade ice creams, chef’s truck serving the best burger of the Island and it goes on.

Any other resort can copy all of the above, but what makes Tamassa truly remarkable and different is its people. The special touch provided by them can never be taken away.

We look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

We spent our honeymoon at Tamassa and it was absolutely brilliant. When we checked in we were greeted by Guest Relations, given a drink and filled out the necessary forms. We were then taken to our room, which was spacious, bright and well furnished. Unfortunately, we were woken at 0600 by our neighbours having a rather loud discussion. There was an interconnecting door in the room and we could hear them so clearly it felt like they were in the room with us. We contacted reception and asked if there was any chance we could move. They confirmed we could move that evening and did everything to keep us informed about the times etc. Really professional work. We informed them that we were on honeymoon and they organised a special dinner on the beach, sparkling wine, a gift and card. This was a very special and personal touch. The restaurants were both good. One being a buffet and the other a la carte. The B bar was great with quick service and lovely staff. Overall we could not have wished for a better stay. Special mentions go to Parvesh and Bharat. Nothing was too much trouble and they handled our issue amazingly. Nirma in the B Bar was lovely and always stopped for a chat. Gino, Kam and Gael from the entertainment team were pure entertainment. They could not have done anymore to keep us enjoy ourselves and creating a fun atmosphere. Having worked in hotels for many years myself, I can safely say I would employ each and every one of them.

Room Tip: Ask for a room without connecting door
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  • Stayed: May 2014, travelled as a couple
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1  Thank JHLH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa Resort, responded to this reviewResponded 15 June 2014

Dear Guest,

What an incredible feedback.

Truly delighted to read through the same and glad to learn that you had a fabulous stay with us.

The team will be very motivated to read through your views as it touches all those little details, which makes a guest stay exceptional. Saying so, it will also encourage all our future guests towards choosing Tamassa.

Reading through so many names gives me a lot of pleasure, as “People” being our central pillar.

At Tamassa, we strongly believe in a leadership, which is “Pro-people and Pro-active” towards our guests and our team.

We look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

This was our 8th visit to Tamassa. The friendly staff, great resort and excellent service as well as value for money makes this a great holiday every time.
A huge thank you to Mr. Benoit George and Tamassa staff for always making us feel welcome and special.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Philip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa Resort, responded to this reviewResponded 15 June 2014

Dear Philip,

More than being thankful to your goodself for this wonderful review, Team Tamassa is obliged to you for your loyalty towards our estate.

Our team is our biggest asset, with Benoit being one of the most shining star.

We are truly delighted to learn that you enjoyed your eight stay as much as your previous ones.
Look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tamassa Resort

Address: Coastal Road, Bel Ombre, Mauritius
Region: Mauritius > Savanne District > Bel Ombre
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Bel Ombre
#1 On the Beach Hotel in Bel Ombre
#1 Family Hotel in Bel Ombre
#1 Luxury Hotel in Bel Ombre
#1 Spa Hotel in Bel Ombre
Price Range: £198 - £435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tamassa Resort 4*
Number of rooms: 224
Official Description (provided by the hotel):
A new experience awaits guests at this beautiful all-inclusive beach hotel in Mauritius, located in Bel Ombre, on the island's south-west coast. Tamassa, a 4-star beach hotel, stands at the end of a long avenue of mature coconut palms towering skywards. A picture postcard landscape stretches across sugarcane fields to the mountains beyond. The south-west is a beautiful part of Mauritius, with spectacular walks and drives through lush, tropical hillsides and a range of open-air activities in beautiful countryside. In front of the beach hotel, beyond the sandy beach, lies a turquoise lagoon that almost blends into the skyline. The sea air is invigorating and the ripples of the waves gently calming. Beyond, lie thousands of miles of open sea. The traditional style architecture ideally suits the tropical setting, with beautifully landscaped gardens. The buildings seem at one with the environment. The decor is breathtakingly contemporary, with clean lines and bold use of colour. The atmosphere is one of eternal youth, friendly, cheerful and enthusiastic. Tamassa is a new Mauritian experience! ... more   less 
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Also Known As:
Naiade Hotel Tamassa
Naiade Hotel Mauritius
Tamassa Resort Mauritius/Bel Ombre

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