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“Just as good as last time!”
5 of 5 bubbles Review of Tamassa

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Tamassa
Ranked #1 of 6 Hotels in Bel Ombre
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
93 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Just as good as last time!”
5 of 5 bubbles Reviewed 28 July 2014 via mobile

This was our second (and probably not our last) time in this lovely resort. What do we love about this place?? The staff are fantastic and simply cannot do enough for you. The food at the beach restaurant is Michelin star quality. The rooms are bright, fresh and clean. The soft drinks are all branded, the local beer is good and the cocktail menu is excellent. The beach is lovely. I could go on!

What could be improved?? The entertainment is really quite dire - it doesn't start until late and it was poor. I was physically cringing watching the chap in the white suit who couldn't sing and who couldn't speak very good English belt out a Beyoncé track. The early evening entertainment could be vastly improved for children - there were plenty of them around. Why not have a mini-disco before the evenings entertainment commences?

The little stones around the pools cause much misery and upset, especially for children. It's simply too painful for them to walk on. These stones are fine for framing shrubs and walkways but are just awful around the pool. Some kids had feet bleeding - please just sweep them away and use something more appropriate.

We had to sneak into the outrigger every day (the hotel next door) to use the small water slide. We were finally asked to leave but it was our last day! This is a reflection of the fact that there is nothing for children at tamassa - no swings, slide, climbing frame, water play etc. there's a little tikes plastic frame in the kids club but it's only suitable for tiny tots (and it involves staying in the kids club). There's loads of room by the pools - wouldn't it be worth having some sort of play equipment or water play installed? You only have to look next door to see that it doesn't have to be anything extravagant. The kids play areas and facilities down at the hermitage tel fair are quite basic but great for little ones.

I accept these points are all about children - but with the (fabulous) additions of the burger van and the ice cream parlour this is clearly a family resort and there were quite a lot of children there - they just seem to be lacking in facilities. A change in this respect is what would govern our decision to return - I don't fancy my chances of being able to sneak into the outrigger anymore!!

Well done to vissen - a truly exceptional member of staff. Also a big thank you to rikash, kamiesh, vanisha, florina, satish, moonish, Rajiv and vikash. You made our holiday the joy that it was.

Overall, a great resort and we may well return a third time. Just caution if you are travelling with active kids who love to play (mine is 4): I'm just not sure there's enough there for them (if anything)!

Stayed June 2014
Helpful?
2 Thank katelouise_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa, responded to this review, 22 August 2014
Dear katelouise_11,

Thank you for your beautiful and constructive feedback.

It is a pleasure to learn that overall you enjoyed your stay with us and look forward to return for your third visit.

Our sincere apologies towards the inconvenience faced, reference to kids activity, during your stay. We assure your goodself to look into the same.

I am sure, you might have seen a lot of new additions in the kids club including new games. Pleased to learn that you enjoyed the burger van and ice cream parlor.

We are on a mission to make Tamassa a place to pamper and play. Your view comes as perfect guidelines that will help us to become better. Thank you for the same.

We look forward to have third opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,696 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (774)
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English first
Belfast, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

We have just returned from a 13 day holiday in Tamassa, while I say 13 days it took 29 hrs for us in Northern Ireland to arrive at our destination ,therefore we spent 11 days at the hotel. While to some that will be too long for travelling but what I will say it was worth it.
Right from the start they did everything to make this holiday special.Tamassa is in an isolated area of Mauritius in the south west, therefore for some families it might be too quiet for their teenagers.
Position- Right on the beach, of which you can bathe, snorkle, sail, canoe, use pedalos and also twice a day glass bottom boat trip. all of the above included in price.
Pools- There are 3 pools on the site that are very well maintained, clean and safe
Restaurants-There are two, one on beach and one in main area, along with this there is a van that you can get fast food burgers, chips etc which all taste fantastic, there is also an area for lunch that you can get salads, rice dishes etc
Staff- This is where they shine, pleny of staff, always very helpful, kind ,caring , informative and obviously very well trained as very good at their job.
Cleanliness- Bedrooms cleaned twice daily, and as there are plenty of staff the Hotel and grounds very well maintained.
Spa- A godsend, very well kept and an oasis to go to.
Recreation- I went to Yoga and really enjoyed it , very good advice given and very relaxing.
Tennis courts very well kept, and equipment of good quality.
Gym- equipment of great variety and well maintained.
Reception-A bright and airy surroundings and extremely helpful staff, nothing was any trouble
even the manager will carry your luggage to the taxi !
Phone- A nice little touch, every family can use this phone for 3 mins each day to any where in
in the world

Overall we cannot thank Tamassa enough for making our holiday so memorable.

Room Tip: We had room 1078, right on beach, it was great because you got the sun late in the evenings, and clo...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank boland58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa, responded to this review, 22 August 2014
Dear Boland58,

Thank you for an incredible feedback.

It was a pleasure reading through your feedback. I totally agree with your goodself, with respect, to the area, where we truly shine and that’s nothing else, but our amazing “people”.

People being the central pillar of our values, we invest a lot of time, towards training and teaching our people to carry “gratitude” at all times, along with a big smile and positive attitude.

Views as such, from our guests, makes me the most happy, as we succeed in our values.

We look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandigarh, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 July 2014

Me and my wife visited this resort in July 2014 for a weeks time. I would like to appreciate the staff and the organization to maintain such a beautiful property first. The staff and all the people working in the resort make you feel so special as if you are the only person they all are there for. The best things were the cleanliness, pool, beach, high speed Internet, free intl calling phone booth....and the list continues. From the day we stepped in till the day we checked out it was the most wonderful experience of our life. Keep up the standards Lux guys and people like us will keep recommending you. Good luck.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Birender Singh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa, responded to this review, 22 August 2014
Dear Birender,

Thank you for your delightful feedback.

At Tamassa, we strongly believe in the importance of each moment and work hard to make them as “wow moments” for our guests.

Totally agree with your goodself that the beautiful layout of the estate along with complimentary Wi-Fi, free phone home, ice cream counter, burger van makes it an ideal choice for a perfect vacation.

To add is our amazing people, who out of their way each time, ensuring our guests celebrate life with us.

We look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 July 2014

I am currently staying at the tamassa (3016) and have 7 days left,I feel compelled to write a review of this hotel and it's staff now.
The staff are an absolute credit to this hotel,koveline,teddy and Nirma have been so friendly and helpful they can't do enough for you.pooja even printed out a recipe for me for one of the dishes after I said it was very good,which we did not even ask for.food is very good with a decent choice but very good quality,I had steak for lunch and it was fantastic.however my wife wants to see king prawns on the buffet(you just can't please some people)
The drinks are good quality both beer and red wine are ok.
My daughter has spent most days at the kids club which has been really good with the staff being so attentive and the very good activities they do we hardly see my daughter which at other hotels she never goes to the kids club.
The burger van is a must great food served with a smile,then the ice cream parlour wow
As I get the munchies after ten as most people do when you've had a drink it would be an idea to open the burger van maybe just for chips(French fries)
The gentleman that cleans my room also deserves a mention too what a fantastic young man and again really helpful.
My only negative and it's a small thing is the front desk were not much help in helping me book a taxi for five people and said I had too book two taxis which I did not do and walked along the road and sourced one myself,?
I have never written a review half way into a holiday but this place and it's staff warrant it.well done great hotel and even better service.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
4 Thank Neil178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa, responded to this review, 22 August 2014
Dear Neil178,

Thank you for taking the time to post your fantastic review during your vacation.

It does mean a lot and comes with huge respect towards our team members.

What delights me more is that, currently, I am out of the country and truly delighted to see the dedication of our team. At the same time, I am sad, that I could not get the opportunity to meet your goodself.

The burger van along with the Ice cream counter has become favorite of all our guests within a short frame of time.

We look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
5 of 5 bubbles Reviewed 26 July 2014

We hd been to Tamassa from 18th to 22nd July. It was fantastic experience. Yanesh and all other staff all were professional yet caring,prompt, polite and charming. Facilities were excellent. Food was great. Themes were very thoughtful and well conceived. Had Mauritius itself not been so beautiful we would have spent all the days and nights in Tamassa itself. Tamassa keep it up because we r really looking forward to visit again.

Room Tip: Take beachside rooms if available
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank ADIRAJABHI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa, responded to this review, 22 August 2014
Dear ADIRAJABHI,

Totally agree with your goodself, that Tamassa is a little paradise inside the Paradise Island of Mauritius.

I am glad; you enjoyed your stay with us. Yanesh, along with all team members at Tamassa are certainly an asset to the estate. They add value to the beautiful settings, which makes Tamassa a perfect destination to celebrate life.

We look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bel Ombre
1 review
4 of 5 bubbles Reviewed 25 July 2014

We stayed at Tamassa as the Mauritius ocean Classic event was being run from this hotel. The Hotel staff could not do enough for our large group. The food was excellent with a great choice and variety. The rooms were comfortable and clean and our room well maintained. Not having to put our hands in our pocket to pay for drinks or meals and most activities was wonderful. The staff were very friendly and extremely honest in their dealings with us. We loved our stay and would most definitely go back.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa, responded to this review, 22 August 2014
Dear Sue,

Thank you for joining us for Mauritian Ocean Classic and also for the wonderful feedback.

I am glad that you enjoyed your stay with us.

Being all-inclusive certainly gives a piece of mind, and that too, keeping in mind the wide choice of selection available at Tamassa.

We look forward to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arbroath, United Kingdom
Level Contributor
107 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed 24 July 2014

As an introduction to Mauritius, this was a fairly conveniently situated hotel with all amenities. Service was good in all considerations. Accessibility was not so clever, but it was remote. Loads of water sport and beach access.

Room Tip: All rooms are convenient for the same facilities.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank rtewalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitesh P, General Manager at Tamassa, responded to this review, 22 August 2014
Dear Rtewalker,

Thank you for your constructive feedback.

We are glad you enjoyed the overall services along with water sport and beach access.

Tamassa is located on the south coast of Mauritius, which is the most untouched, hence still maintaining its natural beauty.

Although, we are an hour from Port Louis, we are very close to all points, which are to be seen, like Chamarel, seven colour earth, nature’s park, Ganga talab, blue bay, etc.

Our sincere apologies, if you found the place to be remote and sincerely hope to have another opportunity to serve you.

Sincerely yours’,

Nitesh Pandey
General Manager
Tamassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tamassa

Property: Tamassa
Address: Coastal Road, Bel Ombre, Mauritius
Region: Mauritius > Savanne District > Bel Ombre
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Bel Ombre
#1 Spa Hotel in Bel Ombre
#1 Luxury Hotel in Bel Ombre
#1 Romantic Hotel in Bel Ombre
#1 On the Beach Hotel in Bel Ombre
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Tamassa 4*
Number of rooms: 224
Official Description (provided by the hotel):
A new experience awaits guests at this beautiful all-inclusive beach hotel in Mauritius, located in Bel Ombre, on the island's south-west coast. Tamassa, a 4-star beach hotel, stands at the end of a long avenue of mature coconut palms towering skywards. A picture postcard landscape stretches across sugarcane fields to the mountains beyond. The south-west is a beautiful part of Mauritius, with spectacular walks and drives through lush, tropical hillsides and a range of open-air activities in beautiful countryside. In front of the beach hotel, beyond the sandy beach, lies a turquoise lagoon that almost blends into the skyline. The sea air is invigorating and the ripples of the waves gently calming. Beyond, lie thousands of miles of open sea. The traditional style architecture ideally suits the tropical setting, with beautifully landscaped gardens. The buildings seem at one with the environment. The decor is breathtakingly contemporary, with clean lines and bold use of colour. The atmosphere is one of eternal youth, friendly, cheerful and enthusiastic. Tamassa is a new Mauritian experience! ... more   less 
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Also Known As:
Naiade Hotel Tamassa
Naiade Hotel Mauritius
Tamassa Mauritius/Bel Ombre

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