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“Great view from the hotel” 3 of 5 bubbles
Review of Silver Naga Hotel

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Silver Naga Hotel
Ranked #16 of 96 Vang Vieng B&B and Inns
Honolulu, Hawaii
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great view from the hotel”
3 of 5 bubbles Reviewed 24 July 2013

My partner and I decided on this hotel since Ban Sabai (our preferred hotel) was sold out on Sat 20 July. We ended up staying three nights at Silver Naga since we did not want to repack and move to another hotel. Room rate was on the higher side at approx 500,000 kip (USD 70) per night for a direct booking. I found out later that the rate on Agoda was less; approx 450,000 kip and the hotel had to pay a commission to Agoda on this. I think the hotel should appreciate guests who book direct with them and give better value; apparently this is not the case at Silver Naga. Appreciated the option to pay in either kip, USD or THB.

The male front desk staff at check-in was helpful. We got a room on level 4 with a small balcony overlooking the beautiful Namsong River. Great view from the balcony. We spent a lot of time at the balcony. But beware as this room overlooks the pool which can get noisy from about 5pm. Best to close the balcony door in the evenings as there were bugs, mosquitoes, etc... many. The room was basic. One firm king bed, a/c plus wall fan. Coffee/tea and kettle provided. 2 complimentary bottles of drinking water were appreciated; refills available at the lobby; otherwise 5,000 kip for an additional bottle. TV with BBC, CNN, Discovery and all other local/Thai TV channels were available but the TV reception was poor; we ended up turning it off as we could not enjoy the broadcast of the royal birth; had to read the news via internet. Beware of bugs, mosquitoes, insects inside the room.

Shower, wc, basic vanity counter in bathroom; no bathtub. Large recyclable bottles of bath gel and shampoo were provided. Also, a small piece of soap and cotton buds. I had to endure a cold shower after check-in as there was no hot water. Found out later that I had to let the water run for more than 5 minutes before getting any hot water which was a waste of precious water. Also found out that the "C" indicator at the shower faucet was for hot water and vice versa. After the first night, we found lots of bugs in the shower room. Guess this is acceptable as Housekeeping did not remove all the bugs.

Breakfast was basic. I guess they catered best to vegetarians as there were no meat dishes anywhere. Vegetable curry, stir fried vegetables, fried noodles with eggs, baked beans, baguette, corn flakes, muesli, cut fruits, congee, plain noodle soup, coffee/tea. The saving grace for breakfast was the smiling faces of the staff at the egg station. Kudos to these pretty girls. Best to get to breakfast after 9am so that you can avoid the noisy Korean groups but the food containers may be empty or limited food items left by this time. There were just too many of these groups around and this will turn away the independent travellers who appreciate some peace and quiet. After all, the reason for staying along Namsong River was to enjoy the tranquility of the area but you will get none of these with these noisy groups at Silver Naga.

Pool was decent but I can't say that it is the best in VV. It closes too early at 7pm. I saw the staff treating the pool with possibly chlorine at about 6.50pm. But, he was honest to refuse entry to a few guests at about 6.55pm. After all, no one should get into the pool when it is being treated (even if treatment begins before closing time).

Wifi was available but speed was slow. Had a re-login every time we returned to the room; this was not good. The password was good for only two days so we had to ask for new passwords on the third day; staff did not advise us about this. Again, not convenient for guests.

No safety box was available in the room; we had to deposit this at the front desk where they will simply pack your staff in a clear plastic bag, wrote your room number on the bag and deposited it somewhere. I was relieved to get all my valuables back without any missing items. Front desk staff were helpful.

Hotel information about the bus transfer to Vientiane was unclear. We paid 70,000 kip per person for the bus from hotel to Vientiane. I later saw another sign indicating 50,000 kip from another shop. They picked us up at 9.50am; dropped us off at the bus station in the city without any instructions. Waited till approx 10.30am for a 45-seater coach. Arrived at the border at approx 3pm.

Despite my comments, we generally enjoyed our stay at Silver Naga, and especially in Vang Vieng.

Room Tip: Rooms facing Namsong River are best but they charge me a premium for this. Ask to be away from the n...
See more room tips
  • Stayed July 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank For_Elsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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223 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Bucharest, Romania
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 22 July 2013

What a place! Fantastic, delightful, clean, gorgeous looking, stunning views, amazing location, fantastic swimming pool, excellent staff, excellent breakfast..... Etc

I cannot speak highly enough of this place, it was brilliant. Loved it!

Book a stay in the Silver Naga, you will not be disappointed.

Hang on!!! Stop Press..... RMA has just told me she saw a few little ants in the bathroom one day. I never knew that until now. Oh well. Other than that, amazing place! The finest in Vang Vieng.

Room Tip: Get a room overlooking the river and facing the mountains, gorgeous views.
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  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JF-RMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliHanoi_Vietnam, Manager at Silver Naga Hotel, responded to this review, 24 July 2013
Thank you for your review of our hotel. We are delighted you have enjoyed your stay with us. Take care and enjoy the rest of your travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 June 2013

We stayed for 3 nights at the Silver Naga resort and were not dissapointed. Check in was quick, the free 'welcome drink' was made from a local tea with lemon grass and lime and the room with a spectacular View was modern, spotless and yet you felt like you were at a home. free breakfast was good.....not a huge amount of 'western selection' but it made a nice change and promted me to try some loas dishes. swimming pool.......WOW! Infinity pool on the second floor over looking the river with a view to die for. we felt guilty for not doing more in Vang Vieng, but we just couldnt leave the pool area. Cocktails and small snaks are avaliable, with big fluffy pool towels for use. staff were always willing to help and on the last day we met the Australian Manager who gave us information and free inquieries to our next destination in Vietnam. She was extreemly helpful, efficient and has a great way about her when dealing with her staff. we are not backpackers so this type of hotel suited us to perfection and being very new we wish them Good luck at The Silver Naga and Alishaa, we will be back!

Room Tip: somtimes big tour groups come through, so ask for a room away from the noisy groups.
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  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jordan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliHanoi_Vietnam, Manager at Silver Naga Hotel, responded to this review, 21 July 2013
Thank you for thanking the time to Review or hotel. We are glad you have enjoyed your time with us. I have spoken with our Kitchen and Head chef to Borden our Western Breakfast options. We hope for you to return to try our delicious Pancakes! Thank you again and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 June 2013 via mobile

In august 2012 me n my best friend arrived in vang vieng laos wth no accomadation plans. We stumbled upon the silver naga hotel, we wer suprised to b greeted by a fellow aussie, a lovely young lady alicia! The hotel was at this stage unfinished, therefor not so many guests, so we wer lucky enough to b put on the top floor wth a million dollar veiw wthout the pricetag! After the long bumpy not so nice bustrip from vientiene all we wanted to do was relax, our bags wer takn to our rooms n we got a private tour of the hotel along wth suggestions on wat to do in vang vieng, as soon as we saw the amazing infinity pool wth a perfect panoramic veiw we wer sold! Wen we made it to our rooms we wer amazed at the 'rustic' yet 5 * look the rooms had, all hand made beautiful wooden furniture and the 'free stuff' in the bathrooms was all natural n sourced locally. We spent 5 days in vang vieng and didnt want to leave! Alicia greeted us everyday and was extremely helpful wth the 'local attractions' organised scooters for us for a day n drew us a map of where to go to c wat the locas do. The buffet breakfast every morning was great that it was wat the locals eat, not ur typical western breaky! On our last day we wer so sad to leave, we decided we would b back in 2 years time to stay longer!!!

Stayed August 2012
Helpful?
Thank Seza7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliHanoi_Vietnam, Manager at Silver Naga Hotel, responded to this review, 21 July 2013
Thank you for your positive review. We are very happy you enjoyed your stay and we look forward to seeing you again in 2 years time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thai Samakkhi, Thailand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 May 2013

The staff is fantastic in attitude, knowledge and very helpful. Check-in was effortless. Housekeeping was immaculate and unobtrusive. Our room was elegantly appointed and clean. Highly recommended - would not even consider staying anywhere else

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank May S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliHanoi_Vietnam, Manager at Silver Naga Hotel, responded to this review, 21 July 2013
Thank you for taking the time to Review our Hotel. We hope you do indeed stay with us again. Safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 March 2013

We stayed here for 4 nights as a group travelling Laos for the first time. We were given the family suite as an upgrade for the price of a normal deluxe room. breakfast was buffet style and a wide variety of Asian and great egg stand- i recommend the ham, cheese and tomato Omelet. The hotel can get a bit noisy with some Big tour groups coming through and checking out in the morning, but overall we loved this place and would stay again. The Young Australian Manager Alisha) is great and will happily sit with you and tell you what to do in the "New" Vang Vieng.The staff are very friendly, and managed well even if english is sometimes hard, but they do try and always have a smile on their faces. Try the cocktails by the pool, white dragon is a must!

Room Tip: Suite rooms are amazing
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  • Stayed March 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank out n about a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliHanoi_Vietnam, Manager at Silver Naga Hotel, responded to this review, 21 July 2013
Thank you for your detailed review of our Hotel. We are very glad you enjoyed your stay. Thank you and safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vang Vieng, Laos
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 March 2013

I spent a lot of time at the pool at Silver Naga when I was in Vang Vieng, and it was always fabulous. The staff were friendly and obliging. Alicia (Aussie girl) is a font of knowledge about the area, and is happy to chat and give advice. Highly recommended as a place to stay/hang out. The location is amazing, right on the river with a view of the mountains. It's a beautiful place to have a drink and watch the sunset and hot air balloons drift by in the early evening.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank doodlebug20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silver Naga Hotel

Property: Silver Naga Hotel
Address: Ban Savang | Nam Song Riverside, Vang Vieng 1003, Laos
Phone Number:
Region: Laos > Vientiane Province > Vang Vieng
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 96 B&Bs / Inns in Vang Vieng
Price Range (Based on Average Rates): £
Hotel Class:3 star — Silver Naga Hotel 3*
Number of rooms: 84
Official Description (provided by the hotel):
Ideally situated on the river bank in the heart of town, the Silver Naga hotel welcomes guests to experience magnificent mountain views and warm hospitality. With a focus on ethical tourism, the environment and excellent service, we aim to make your stay relaxed and comfortable. ... more   less 
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