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“Unfortunately not good anymore”

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Amata Resort and Spa
Ranked #10 of 17 Hotels in Ngapali
Certificate of Excellence
Switzerland
Level Contributor
354 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 1,288 helpful votes
“Unfortunately not good anymore”
2 of 5 bubbles Reviewed 17 March 2011

We have stayed at the Amata four times. This time unfortunately will be the last. It seems to be under new management and in only one year it has gone from very good to very bad! The rooms are still charming, but not very clean anymore and they need urgent attention. The restaurant can only be described as DIRTY! We had to insist on the table cloths to be removed every morning as they were standing from dirt. The eggs at breakfast were unwashed and therefore dangerous. The rest of the buffet was insufficient and messy. Complaining didn't help. We never bothered with dinner as every night only offered yet another bad buffet and so we went across the road to the Two Brothers Restaurant which is great. Clean, friendly and cheap.
The Amata also started allowing cheap Russian and German tour groups in. The Germans as expected, covered ever beach chair in towels at 5am although they were going on day excursions and only got back at 4pm. Nobody from the hotel bothered to do anything about this. The Russians got drunk and loud on the beach most nights. So no peace and quiet anymore either! The Pool is lovely but can't be used as there are no deckchairs at all and it's surounded by the dirty restaurant. Never saw anybody using it.
It is such a pity, it used to be a great resort. The resort next door The Sandoway Resort is absolutely fabulous. Definately our next choice.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Frequenttraveler031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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396 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Bristol
Level Contributor
162 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 bubbles Reviewed 10 March 2011

Set on the lovely soft white sands of Ngapali beach, the Amata must once have been a perfect little hideaway. Sadly this is no longer the case, for this resort has been woefully neglected.

We stayed in a quirky wooden chalet with mezzanine bedroom. Outside was a wooden deck with a chairs, and lily pond in what used to be the hot tub, as well as a tired hammock.

As soon as we entered the chalet, I was assailed with what could be only be described as Eau de Restroom. Making allowances for plumbing in the tropics and my sensitive sense of smell, I made no comment (mistake!). The odour was particularly nauseous outside the external door of the bathroom. When even my husband who hardly ever notices smells found it unpleasant, we did report it to the management, who said that an engineer would be sent to investigate. We never saw any sign of him or evidence of his work. We used a towel to try & block the smell.

Apart from the layers of dust on the wooden lattices in the chalet and in the public areas, another sign of neglect was the very loose tap unit on the sink, which came to a natural rest at about 45 degrees from the centre. The slate floor of the bathroom had been re-painted black, presumably in an attempt to refresh it. This was a very bad idea, as the black paint simply rubbed off onto feet and towels.

Unfortunately the bathroom was not the only problem. We had been supplied with four pillows, three of which stank of mildew and other people's dirty hair. They were changed on request, but the new ones were just the same. And this is the first time we have ever seen woodworm in a hotel bed.

As for the restaurant, the food at lunch and dinner was mostly alright, but the service was often painfully slow. The breakfasts, while abundant in variety and quantity, bordered on inedible. The last straw was two rotten boiled eggs, specially cooked for us.

To end on a positive note, all the staff were very friendly and cheerful, and the crab curry was delicious. (Management: if you read this, take a careful look at chalet 112).

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Nyonya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
90 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 22 February 2011

The Amata Resort is located on the southern part of Ngapali Beach, close to a nice fishing village. The property is absolutely stunning. The rooms are inside two storey bungalows set amid a lush tropical garden and are located just a few meters away from the beach. The hotel also has a business center (internet access is not free of charge) and a tennis court. Breakfast buffet is massive and of great quality (including European style bread which was welcome after the classical toast&egg breakfast around Myanmar).
The hotel restaurant has great food but is quite expensive for Myanmar standards. Nevertheless, you can find many local restaurants just steps from the hotel entrance that offer all kind of seafood at ridicolously low prices. We visited some other locations at Ngapali (Amazing, Aureum Palace, Sandoway) and believe Amata to be the best. The price-quality ratio cannot be beaten.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank GioVale20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederiksberg, Denmark
Level Contributor
124 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
3 of 5 bubbles Reviewed 17 February 2011

Something unusual happened when my wife and I arrived here for our Valentine's Day getaway from our Yangon lives. Everyone (except for 3 other couples, of which two were with their parents) around us was over 50 and speaking mostly German. Quite the shock. I suppose I'm still in shock and just hoping that I either age really fast or I learn to play better with others before I go back. Yes, I would go back, but ideally with plenty of younger friends or with a more sedated mindset. Long Live Old People! But may Younger People Live Longer (as they will...).

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SuitcasedSoul_MGray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
283 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 566 helpful votes
4 of 5 bubbles Reviewed 16 February 2011

This resort is in a great location with a wide curving beach of fine sand which gently slopes into beautiful clear water. We enjoyed our 4 night stay very much and it is the perfect way to end a hectic tour of Myanmarand there is virtually nothing to do but lie on the beach with a good book, drink and eat. However being critical, it could be better. The standard of the building work is ticky tacky, though the rooms are large and grouped attractively around the bay. The lighting in the rooms is very poor though th beds and pillows are the most comfortable we found in Myanmar. We thought the breakfast was good but the one night we had dinner, it was mediocre (the restaurant across from the entrance, Two Brothers, is as good at half the price). The Germans of course bagged all the best sunbeds before breakfast which was irritating although we've come to expect this.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank FoggMurphys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 February 2011

A really good experience except that I love to read on holiday. When I asked for 1 stronger bulb they couldn't understand the need!
|If you plan to stay, bring a screw in light bulb!

  • Stayed January 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MargaretLorna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorset uk
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 4 February 2011

The location is stunning, the staff and management work hard to keep up a high standard. The food was good with some great breakfasts overlooking the Bay of Bengal. The grounds are very attractive and the gardening team deserve credit for making the site so appealing. How can it fail to attract when the situation is quite so special? Clean white sands, azure blue sea and the fascination of watching the locals getting on with their difficult lives with smiles and humour.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JazzerDorsetUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Amata Resort and Spa

Property: Amata Resort and Spa
Address: Gyeiktaw Main Street | Mya Pyin Village Ngapali Beach, Ngapali 11021, Myanmar
Region: Myanmar > Rakhine State > Ngapali
Amenities:
Bar / Lounge Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Ngapali
#6 Romantic Hotel in Ngapali
#7 Spa Hotel in Ngapali
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Amata Resort and Spa 3.5*
Number of rooms: 93
Official Description (provided by the hotel):
The Amata resort & spa, Myanmar's most exclusive international beach resort, stretches along the beautiful shoreline of Ngapali, Myanmar's premier beach. The resort covers more than five acres of tropical wonderland and guests are luxuriously accommodated in eighty teak, bamboo, cane and rattan cabana, bungalows and suites. The resort is flanked by a 400 meter seaside boardwalk. ... more   less 
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Also Known As:
Amata Hotel Ngapali
Amata Resort Ngapali

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