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“Great Hotel”
4 of 5 bubbles Review of Jetwing Yala

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Jetwing Yala
Certificate of Excellence
Colombo, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel”
4 of 5 bubbles Reviewed 28 August 2014

Great Hotel with stunning views large comfortable rooms and balconies and impressive bathrooms ...

Good Service and impressive selection of food but food quality could be improved ...

Loads of plastic bags and bottles and other debris on the drive in from the main Road and also alas, in the Yala Park ... perhaps all the hotels in the area should try and arrange a joint clean up together with the Wild Life Dept. ?

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Prabash1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Yala, responded to this review, 1 September 2014
Dear Guest,

Thank you for your impressive comment on Trip Advisor. We are delighted to learn that you enjoyed your stay at Jetwing Yala. We appreciate your suggestion on cleaning the park drive ways and we are happy to tell you we organized a park cleaning program with the community around 2nd September 2014. Looking forward to welcoming you to Yala National Park and Jetwing Yala!

Ayubowan ! ( May you live long ! )

With best regards,

Gamunu Srilal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (378)
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Oxford
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 August 2014

We stayed this week for a couple of nights before and after our safari in Yala national park. The hotel is brand new (opened end of 2013) and in great shape.

The rooms are well appointed, beds are huge, and the bathrooms are massive. The shower is slightly outside but that isn't a problem with bugs.

The pool is massive, the bar has great views and restaurant is ok (we only ate breakfast there as we had room service and a bar snack the night after). Food was of a good standard although all food/drink was pricey, probably in part because you can't eat anywhere else.

The staff are all trying hard - some are fantastic, some are still clearly learning the ropes. But bear with them - most of the staff have been recruited from the local villages (jetwing policy) and I'm sure they'll pick it up in time. Also maybe worth educating yourself on the history of the previous hotel (destroyed by Tsunami) before becoming too demanding or judgemental.

So 5* hotel, 5* prices, 3-4* service.

If you want a tip for the safari - go for a full day trip. Much much better chances of seeing leopards.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Yala, responded to this review, 1 September 2014
Dear Guest,

We are happy to learn that you enjoyed your stay at Jetwing Yala. We thank you for your compliments and constructive comments. We are delighted to know that you too admired the project JYDP ( Jetwing Youth Development Program ) where we train local youngsters for Hospitality industry. They are improving as you mentioned. Our prices in menus are very competitive compared to the prices in the hotels in the vicinity. However we ‘ll consider evaluating the pricing with our new menus. Thank you again and looking forward to seeing you in Sri Lanka .

“Ayubowan” ( May you live long ! )

With best regards,

Gamunu Srilal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 August 2014

Amazing place to stay
It was a surprise when I saw this place. Beautiful Hotel.
Rooms are well decorated; with a balcony overlooking the beach.
Breakfast lunch and dinner was very good; so many choices
me and my family stayed for two night in room number 309 and 310 but wish to go back to this hotel again.
There is very nice pool in the hotel. the staff is amazing, specially the general manager Mr. Gamunu, and the young front division manager Mr. Naminda nad not forgetting the management trainee Mr. Kumindra, could not have been more professional and pleasant. They seem to understand the business and the value of guest. .
Must visit this hotel and value for money.
Probably best option to stay in Yala Sri Lanka.

Room Tip: Rooms overlooking the pool on the second floor.
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Thushitha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Yala, responded to this review, 1 September 2014
Dear Guest,

We are delighted to read your review and delighted to know that you and your family enjoyed your stay at Jetwing Yala. We are glad that you decided to return to us again. Thank you for your compliments, I ‘m happy to see even my name in your list of compliments, Thank you. These compliments make me / us energized and motivated. I’ll share this with joy with the rest of the team. Thank you and looking forward to seeing you again.

Ayubowan ! ( May you live long ! )

With best regards,

Gamunu Srilal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 August 2014

Jetwing Y is an absolute oasis in Yala. The weather at the time I visited was hot, but once I entered this hotel, from the first step itself I felt the cool breeze engulfing me. The view was the magnificent blue of the sea stretching as far as eyes could see with spots of wilderness. Our company held a convention here for 300+ guests and the hotel staff was very cooperative. The food was absolutely delicious.
Thumbs up for this beautiful scenic hotel. This is one hotel I could visit again & again.

Room Tip: Rooms with sea view
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank anusha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Yala, responded to this review, 29 August 2014
Dear Guest,

We are happy to see our corporate clients too are happy with our hotel although we are new to the bushiness. We thank you for writing a review in Trip Advisor which encourage us and any other potential corporate clients. Thank you again and We too love to see you again and again.

Ayubowan ! ( May you live long ! )

With best regards,

Gamunu Srilal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 25 August 2014

I would recommend staying here, Very helpful staff & good hotel

We stayed only one night but it was memorable, Close enough to the beach to take a walk in the evening. Large pool was a great place to spend time with the family after a long day of travelling.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Wasantha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Yala, responded to this review, 29 August 2014
Dear Guest,

We are delighted to learn that we at Jetwing Yala fulfilled your expectations. We thank you for writing a review in Trip Advisor. We wish to see you and your family back at Jetwing Yala.

Ayubowan ! ( May you live long ! )

Gamunu Srilal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
88 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 25 August 2014

Visiting the Yala National Park has always been magical, We usually stay within the park, at the Wildlife Dept. bungalows, which are adequate, but not too luxurious. So this time we picked Jetwing Yala as we wanted to be pampered. And did we get pampered! from check in to check out, the whole experience was seamless and very pleasant, the staff go out of the way to make you feel at home. The service was impeccable! The rooms were fantastic, the bathroom was huge! The Huge couch in the room will easily sleep a teenager, The beach was a small walk as the hotel is protected by the huge sand dunes which need to be negotiated to get to the ocean. The pool too was great. The only niggle (if at all) was the selection of food at the buffet, though it was more than adequate, it was not a huge spread. Would like to see more meat and sea food items aded. That being said, I would certainly be back!

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank RyanColombo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Yala, responded to this review, 29 August 2014
Dear Guest,

We are delighted to see that we managed to add another loyal guest to Jetwing Yala. We are grateful to you and your family for spending your holiday at Jetwing Yala and for writing a review with your experience. These comments make our hotel and our associates energized. We will definitely improve our food varieties /spread . Thank you again and wish to see all of you at Jetwing Yala soon.

Ayubowan ! ( May you live long ! )

With best regards,

Gamunu Srilal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 24 August 2014

A beautiful hotel with very comfortable, clean and luxurious rooms. We took the family suite which is ideal if travelling with kids as it has a separate room with a tv and couch to allow kids to have their own space. I am very particular about rooms when we travel and this met all criteria when it comes to comfort. The staff were exceptionally attentive and friendly. The service is spectacular. The only down side would be that the food is average, which is to be expected in larger hotels catering to guests on full board basis. All in all.... a fabulous weekend!!!

Room Tip: Downstair rooms, even though are superior, have easy pool access, which I like!!!! They are absolute...
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kds k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Yala, responded to this review, 29 August 2014
Dear Guest,

We are happy to learn that you and your family enjoyed your stay with Jetwing Yala. We are glad that you met with your expectations with us although you were not very happy with food. Thank you for taking time to write a review with load of compliments. Your kind words make our team happy and motivated.

Looking forward to see you again at Jetwing Yala.

Ayubowan ! ( May you live long ! )

With best regards,

Gamunu Srilal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jetwing Yala

Property: Jetwing Yala
Address: Tissamaharama | Kirinda, Yala National Park 82614, Sri Lanka
Region: Sri Lanka > Yala National Park
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Yala National Park
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Jetwing Yala 5*
Number of rooms: 80
Official Description (provided by the hotel):
For centuries, the incredible destination that is Yala has been revered as an unparalleled testament to the beauty of the wild, in its purest and rawest form. Arguably the best place in the world to spot leopards, sloth bears, elephants, and a whole host of birdlife, Yala promises unforgettable discoveries and exciting adventures.Akin to a phoenix rising from the ashes, Jetwing brings a truly one-with-nature concept to a more refined and elegant form with Jetwing Yala. Set within the immediate outskirts of the Yala National Park, Jetwing Yala boasts a tremendous commitment to sustainability and the environment, bringing a wildlife experience complemented with the finest in luxury and comfort. Located on the beach, the property also boasts the only swim friendly ocean stretch is Yala which also houses a fully fledged lifeguard station and beach bar so that guests can enjoy the Indian Ocean to the fullest degree. ... more   less 
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