Two of my friends and I booked and stayed in their 2 bedroom Cosy Garden villa (503 and 504). For the price of almost thb 8500 i had expected a proper suite with a living room but it turned out to be a connecting room similar to the other single units. This was after a 20% discount that was offered by the reservationist when I called so I guess this is what they offer everyone.
The villa was built mostly of wood which were decaying all over. Beds were terribly soft and bathrooms were simply filthy! The shower had any water pressure and we had to bathe under light trickling water. On the second day, the taps ran dry in the morning and we could not wash up until mid morning! The phones in the room were not working and we were told to use our mobile phone to call for service.
The restaurant staff were friendly but food again as overpriced as the room. We ordered 3 tiger prawns that turned out to be simply medium size shrimps and were charged THB 180 for eac prawn!
Upon check we compliant to the manager who took off THB 1000 from the room charge but even then we felt shortchanged and dissatisfied. I have been to overpriced properties but this is extreme and worst of all a bad experience. Never again will we return nor recommend this to anyone. For the price we paid we could chosen a 5 star hotel downtown which we did not consider as we had some dogs with us which they allowed on the resort at price of THB 500 per dog per night. Very disappointing and unacceptable!
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- Also Known As:
- The Sunset Village Beach Hotel Pattaya
- Sunset Village Beach Resort