We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Go there”
Review of Park Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Park Hotel
Ranked #2 of 14 Hotels in Coban
Certificate of Excellence
Reviewed 14 April 2014

OK. Here's the deal. The Park Hotel is great. We stayed there for a long weekend and every day was all smiles. Really. I am happy to share this you. The staff is fantastic. Hope you get Beatriz for breakfast. For dinner go get a steak from the chef William. US grade A - cooked on a charcoal fire. He makes his own sausage too. You will love it! This was the best steak I have eaten in Guatemala and a pretty good wine list at fair price. I have lived in Guatemala almost three years and travel here extensively.

The Italian owner Aldo can be found and is a terrific guy to chat with or share a cup. He really knows how to run a hotel. The food is great. Service five start. And the rooms pristine at a very fair price. You will never see me review another hotel in Coban because I won't stay anywhere else other than the Park Hotel. Oh yeah, there is some construction going on, but the owner Aldo told me this morning that it will be all wrapped up in three weeks, All in order May 5, 2014. I believe him and it didn't affect my stay at all. If anything, it was interesting and the new place will be UNBELIEVABLE.

Room Tip: Milano was large and very clean
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank johnfeegel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (166)
There are newer reviews for Park Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

39 - 45 of 166 reviews

Reviewed 22 October 2013

I stayed for one night and the restaurant staff is poorly trained, the beers were warm and overall poor execution in time and knowledge, i would'nt recommend it to anyone coming from another country. The rooms and rates are not bad bang for your buck and the general area the hotel is located is beautiful a pristine cloud forest.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ALEJANDRO V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2013

The staff here are very friendly and the grounds of the hotel very beautiful with exotic bird cages throughout the grounds and a small zoo. There is a large convention facility with helipad. The restaurant serves good and inexpensive food with friendly staff. The rooms are very basic but clean with comfortable beds. The room fare was extremely cheap at $40 US for the night. There are security guards with controlled access to the hotel grounds, which is a 15 min drive from Coban. My only complaint is the fitness centre is very basic with no treadmills and you have to pay extra for access to the pool. Nevertheless, I would return to this hotel.

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Weerobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gustavo B, Director de Relaciones con Clientes at Park Hotel, responded to this reviewResponded 28 August 2013

Your opinion and concerns are very important for us.

Thank you for your comment.

Every complaint or suggestion is welcome to our hotel, because these comments improve every area and detail of our Hotel.

We hope your experience in our hotel, have been greatful and relaxing surrounded by the nature.

We hope to see you soon!

Best regards from Guatemala.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2013

How many hotels have you visited that also include a zoo? Stay at the Park Hotel and sleep in a zoo! The food is good and the beds clean. Lighting could be better in the rooms, there's no AC, and they're rather spartan, but they're clean, there's plenty of hot water, and that sound outside your (screen less) window could be a peacock strutting around. Interesting experience to say the least. And it's the nicest place for miles around.

Stayed: March 2013, travelled on business
1  Thank NantucketJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gustavo B, Director de Relaciones con Clientes at Park Hotel, responded to this reviewResponded 28 August 2013

Your comment is very important for our Hotel.

We are happy to serve you and made your stay a different adventure.

We invite you to visit us to revive that experience, and also to look for more adventures in our hotel and around the area.

Please let us know Any complaint or suggestion, ; your opinion is very important to our growth.


We hope to see you again in the Park Hotel Coban.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2013

I found the overall property to be very nice. Laid out on a terraced slope, there are surprises at each turn. Nice big swimming pool, a huge orchids collection, and lovely gardens. The rooms are large, clean, and well appointed. appointed. Lots of hot water, which is important in the cool climate. I was not sure what I was hungry for until I saw and smelled a pizza at the next table. Their wood fired pizza oven turns out great pizza pie with crispy crust. My mate had the traditional dish
Kac iq, and it was an excellent recipe.

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kayak-atitlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gustavo B, Director de Relaciones con Clientes at Park Hotel, responded to this reviewResponded 28 August 2013

We are very happy to receive your comments.

We are glad to pleased you with our recipes, we invite you to visit us again to try new dishes and have a nice stay in our hotel.

Our goal is satisfying every necessity that our guest could have and improve our service every day.

We hope to see you around in the Park Hotel Coban.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2013

A disclaimer...our group stayed here as an emergency after the water failed at the hospital where we were working...I had no shower for a week, and we treated 1600 patients in six and a half days. But, the room was clean,but with no hot water in the sink-I was used to that by now, the toilet flushed-wasn't used to that so a big plus, our buffet was good, the staff was always friendly. A civilized oasis. Don't hesitate to stay.

Room Tip: V6, spacious, good fireplace
  • Stayed: January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dougandbrenda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gustavo B, Director de Relaciones con Clientes at Park Hotel, responded to this reviewResponded 28 August 2013

We are thankful about your comment, your opinion is very important for us.

The Park Hotel goal is to make the guest have an unforgettable experience in our hotel and also to make the guest feels satisfy and distract from the routine in a pleasant and relaxing environment.

Thank you to share with us your experience, please let us know about any suggestion or complaint. We hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2013

This is a beautiful hotel. We arrived late in the evening and were greeted by accommodating staff that allowed us to look at a few rooms before selecting one. The rooms were clean, nicely decorated and spacious. The linens were clean, appeared new or well maintained and the beds were comfortable. The location was quiet and secure, with armed guards walking the grounds all night. The hotel's gardens are beautiful and well maintained and the zoo, ponds and bird cages were welcome attractions for our kids. Although we didn't eat in the restaurant, it appeared nice, clean and accommodating. Other guests said they enjoyed the food. The hotel also has large conference facilities and and a huge outdoor pool which, although we didn't use, looked very nice and well maintained. Although internet access isn't available in the rooms, computers are offered for the guests' use in the front lobby and Wi-fi is offered in the restaurant at no charge.

The only drawback was that the glass shower doors were not equipped with a rubber gasket on the bottom and water from the shower ran onto the bathroom floor. The shower was great, clean and worked well. It's just that the bathroom floor was soaked after showering. This was a minor drawback from the otherwise great accommodations.

Room Tip: Ask to look at the rooms. There's a large variety of styles and locations so it pays to be pick...
  • Stayed: December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank yukenusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gustavo B, Director de Relaciones con Clientes at Park Hotel, responded to this reviewResponded 29 August 2013

Thank you very much for letting us know your opinion, it is very important to us!

Or priority is to make you feel welcome and like if you were at home!

We have 6 room types, this way you can choose the one who adapts better to your needs. In our hotel, we try to provide the most comfort and safety for our guests.

Our rooms are carefully prepared for you, and their names are cities of Italy because the owner is from this country so he named them after this. We give the best maintenance to the zoo and gardens due this are one of our main attractions.

We apologize for the inconvenience you had with the shower! We will look forward for this to be fixed for this not to happen again.

Finally, we hope to see you soon here! And thank you very much for visited us, hope you had a great time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Coban hotels
8.2 mi away
Casa Gaia
Casa Gaia
#1 of 14 in Coban
108 reviews
7.5 mi away
Hotel  Don Juan Matalbatz
3.8 mi away
Casa Kirva Hotel
Casa Kirva Hotel
#4 of 14 in Coban
63 reviews
Show Prices
Show Prices
Show Prices
7.5 mi away
Hotel Casa Duranta
Hotel Casa Duranta
#6 of 14 in Coban
72 reviews
7.4 mi away
Hotel La Posada
Hotel La Posada
#9 of 14 in Coban
31 reviews
7.4 mi away
Casa Luna
Casa Luna
#5 of 14 in Coban
68 reviews
Show Prices
Show Prices
Show Prices

Been to Park Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Hotel

Address: Km. 196.5 Carretera a Coban | Santa Cruz Verapaz, Coban 16001, Guatemala
Region: Guatemala > Alta Verapaz Department > Coban
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 14 Hotels in Coban
Price Range: £44 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Hotel 3*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia and Agoda so you can book your Park Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing