I was really worried about this hotel since it has changed hands as the reviews were so negative. I went at the start of July, returned on 11th.
We arrived late (11pm). Check in was quick. Safes in room were free and no deposit. Got free wifi if you fill in the melia rewards form on the desk. Each ticket lasts a day but we found they lasted about 2. Our room had a smalln balcony which had a view to the sea. The room was really clean and really modern. There was a fridge without the minibar facility but there were bottes of water.
The pool was fab and as other reviewers have mentioned, SO COLD, but it was a relief after the heat and you got used to it quickly.There was always space by the pool, people didn't go down and put towels on chairs. There was a bar by the pool where you could get AI drinks but you paid for branded ice creams. There was apparently a snack bar here on AI but never saw anything.
The beach is a short walk from the hotel and is really nice, with a cool breeze.
The area around the hotel is fairly quiet, mainly full of Spanish holidaymakers in the apartments. Some reviews have mentioned that it was run down but I think maybe things just hadn['t yet opened up for the season.
The entertainment in the hotel was not the best! It was entertaining for the wrong reasons but I had a giggle at it anyway.
The food was the main thing I was worried about. We found breakfasts the busiest times and it's best to get food and then sit down or you might lose your seat. There was full English, fruit, pastries, cold meats, cheese bread etc. Orange and pineapple juices. Coffee machines. It catered for everybody. You could get omelettes made for you. At lunchtime it was a lot quieter, there was lots of choice, same for the evening. Every night there was something different. I had some amazing food, it was great. People have to remember they are catering for German and Spanish tastes and not just for Brits. I saw a lot of typical German food. There was also always fresh fish, fresh prawns, mussels, paella, gazpacho (maybe that explains the review complaining about 'freezing' soup!), stews, kebabs, steak etc etc. As well as nuggets, burgers, chips.Desserts were similar most nights; profiteroles and mini cakes, tubs of ice cream and lots of fresh fruit on offer.
We found the staff really friendly, especially Hassane on the bar. You have to sign for all drinks on AI but I didn't find it an issue and I didn't get the feeling that you had to wait a long time to be served or anything.
We prebooked 2 trips, one to Seville which was a must, but pack lots of water as it is very hot, and one along the Guadiana river. Unfortunately our driver didn't show up so Nic said it would be refunded. I have had no refund yet so have had to contact Thomsons and am awaiting their response as they have said they have to check with the resort. In future I think I would wait til I was at the resort to book trips rather than prebook. We also visited Ayamonte, which was nice, and walked over to the village nearby.
All in all we had a fantastic stay. Any problems which they obviously have had have clearly been rectified as I can't say anything negative. The food was not fine dining, but it was very tasty. No, there were no table cloths, but I personally am not bothered by that in the slightest. If you've booked to stay here you are in for a treat as I had a wonderful holiday.
- Official Description (provided by the hotel):
- Melia Hotels International presenta Melia Atlantico Isla Canela, Located in Isla Canela (Huelva),one of the most privileged residential areas and tourist destinations in Spain, in the municipality of Ayamonte, the Melia Atlantico – Isla Canela is the perfect option for your trip to the Costa de la Luz, thanks to its privileged location right on the beach, its full facilities and the quality of its services. Melia Atlantico – Isla Canela provides elegant and modern rooms, the majority with fabulous sea views; different dining venues (Atlantico Buffet Restaurant, Los Esteros Bar Restaurant, Las Marismas Lounge Bar and La Punta Lounge Bar); high speed Wi-Fi internet; 2 outdoor pools and an indoor pool; 1 children’s play area; 1 tennis court and 1 paddle tennis court (*), 1 multi-sports court and 1 meeting room (*), 1 complete wellness centre (*) and a covered car park (*), amongst other services and facilities. (*) with charge. ... more less
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- Also Known As:
- Riu Atlantico Isla Canela
- Rui Atlantico